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“Nice place to stay right on esplanade”
Review of Cairns Aquarius

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Cairns Aquarius
Ranked #26 of 64 Hotels in Cairns
Certificate of Excellence
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice place to stay right on esplanade”
Reviewed April 2, 2013

Great location on the esplanade close to restaurants and the lagoon. Apartment was nice full kitchen with everything included huge comfy bed the aircon in the main bedroom didn't seem too cool the room properly but was still fine overall a lovely place to stay

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hmmarx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, April 4, 2013
Thank you Hnmarx for taking the time to write a Trip Advisor review. Annette and I are delighted that you enjoyed your stay at Cairns Aquarius. You have not specified which apartment you stayed in so I have not been able to check the air conditioning unit. These are all serviced quite regularly, so I suspect it may have been the settings on the remote which needed adjusting. Pity that you did not ring 9 or contact us, we're here 24/7 and very anxious to assist. Resetting the temperature or fan on the remote takes less than a minute.
Regards,

Don and Annette
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221 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Sydney, Australia
1 review
Reviewed March 31, 2013

I type this review while I am still at Cairns Aquarius. What I don't understand is how can anyone have a bad experience at these apartments. The apartments have beautiful views excellent management team (Don and Annette) and the list can go on but the optimist will get the idea.

We stayed in Unit 61 but I am sure all other apartments will be similar.

Thanks to the Cairns Aquarius team for making our stay perfect. I am certainly coming back again.

Room Tip: Standard rooms but all are good.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank Ali Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, April 1, 2013
Thank you Ali Q for taking the time to share your "TOO GOOD" Cairns Aquarius holiday experience with Trip Advisor reviewers. We remember you and your lovely family. You are absolutely correct when you state that the standard apartments are indeed excellent accommodation and value.
Just fantastic for Annette and I to know that your expectations were fulfilled and that you enjoyed your Easter holiday.
We look forward to seeing you return to Cairns Aquarius.

Kind regards,
Don and Annette
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Dromana, Vic. Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 12, 2013

Our travel agent booked this so I guess we just got lucky. We arrived 5 hours early for check in no problem. Straight into our apartment which was a free upgrade. When we walked into the apartment we could not believe our eyes It is MASSIVE! Very big balcony looking out to the sea and a big cruise liner coming in. Everything was really top shelf and so clean. Kitchen with everything and our own laundry which we really needed after 6 days of travel with limited baggage. We stayed for 5 fabulous days and when it came time to leave I nearly cried.
Big thank you to the managers Don and Annette for early check in and late check out and for making us so welcome. You live there how lucky are you!

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
2 Thank TravellingTomToms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, March 23, 2013
Dear Travelling Tom Toms. Our sincere thanks for your wonderful review. It is always very rewarding to know that our guests have enjoyed their stay with us.

We are always happy for a guest to check in early and leave late when possible.

Hopefully we will see you back here one day.

Best regards
Don and Annette
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Singapore, Singapore
Level 5 Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 2, 2013

check in was a breeze, near the night market, located at the fringe of the buzz. The apartment was well maintained and thoughtful in equipping the place. Dishwashing liquid, sponge and foil was provided for the oven, kitchen was fully equipped. u have to buy your soap powder for the laundry. There was a towel with holes, otherwise it was fine. The air conditioning in the 2nd room needs servicing as it was not cold. U need to keep logging into the free wifi.

Room Tip: no fitness centre and restaurants but plenty of restaurants around. Has direct sun so apartment felt...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J-Lo8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, March 3, 2013
Thank you J-L08888 for taking the time to write a Trip Advisor review. I would take the opportunity to point out that we do not have a restaurant or fitness center because we are Holiday Apartments and not a Hotel. As you correctly point out there are 5 very lovely restaurants right next door and there is also a large Genesis fitness center in Lake Street, 300 meters up the road.

We are delighted that you were happy with your apartment. Wi Fi has been a problem for the last couple of weeks. Apparently a result of widespread flooding on the central Queensland coast. This should all be restored to normal in the next couple of days. Thank you for your advice on the towel. We have notified the laundry to be more vigilant. Fortunate that we supply all apartments with 6 bath towels and more available if guests require them. There is always someone ready and happy to assist. Just dial 9.

The sun is directly on the front of building from sunrise to approximately 11.30am. The air conditioning in all rooms is more than adequate to keep the apartment comfortable and as cool or cold as you like. We hope that you will one day return to Cairns Aquarius.

Kind regards,
Don and Annette
CAIRNS AQUARIUS APARTMENTS
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Payette, Idaho
Level 4 Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 23, 2013

My husband and I just returned from a 3 week stay in Australia and this was the best place we stayed! Perfect location, luxurious, so clean and beautiful---can't say enough about this place, except why would you want to stay any place else?

Room Tip: We had a room overlooking the Esplanade and the ocean and it was perfect! Make sure you go next door...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank cheryl3990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, February 24, 2013
Dear Cheryl,
It is always exciting for us to receive such a positive review from guests who have travelled from overseas and compare us with recent accommodation they have stayed in. We do have an exceptional location here at Cairns Aquarius and also amazing ocean views from every apartment.
Our location next door to some of the best Restaurants in Cairns is a definite bonus.
Thank you for your review which is very much appreciated. We hope to see you at Cairns Aquarius next time you travel overseas.

Best wishes
Don and Annette
CAIRNS AQUARIUS APARTMENTS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chistchurch, NZ
2 reviews
Reviewed February 22, 2013

Great place to stay. Strange check in system but it works well! Stayed for ten days in February and enjoyed every moment. As stated in several other reviews that we read the apartments are much larger than we needed but all that space was good. The furnishings were modern and comfortable, something we didn’t expect on arrival as the building itself has obviously been there for quite awhile. Every thing was clean and tidy and we couldn’t have wished for better, especially the view of the ocean and ships from the balcony. Too hot to sit out there during the day if you’re used to New Zealand weather but fantastic for relaxing in the late afternoon and evening with a glass of wine. Our friends in another apartment on a lower floor had exactly the same arrangement and their view was just as good as ours. We catered for ourselves most evenings. The kitchen had everything we needed but we also visited two of the restaurants which are just next to the building which was very convenient.
Big wide screen TV in the lounge and another in the bedroom. Also good laundry facility which is a godsend after a day out touring. There was nothing that we were unhappy about. When the dishwasher didn’t work one night we rang the manager and some one came up and fixed it immediately within 10 minutes so can’t complain about that. We travel a bit but usually in hotels or resorts but we both agree this is the best accommodation we have ever experienced and I would have to say the best value.
They apartment had a sign encouraging visitors to do a Trip Advisor write up so we have. Thank you Cairns Aquarius for being so friendly and helpful.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank MikeJakie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, February 24, 2013
Dear Mike and Jakie,
It is so rewarding to have guests like yourself share their positive experience at Cairns Aquarius with other Trip Advisor reviewers. As you quite correctly mentioned every apartment has an excellent ocean view regardless of floor level. We have a unique building where every apartment has a spectacular ocean view. Many guests comment on the spacious apartments and also the convenience of location, as we are within walking distance to everything. We are so pleased that you enjoyed your stay with us and hope to see you return to Cairns Aquarius in the near future.
Best wishes
Don and Annette
CAIRNS AQUARIUS APARTMENTS.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide SA
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed February 18, 2013

Never been to Cairns before and we chose Aquarius because of the excellent Trip Advisor reviews. Cairns Aquarius is a bit unusual. There is no reception as such but there is a very friendly receptionist in the foyer weekdays but not Saturday or Sunday. Our apartment was really large and had an amazingly big balcony which looked out on the ocean. Excellent for relaxing with a glass of wine. We met up with our friends in Cairns who were staying in other, not nearly as nice accommodation further away from Town. Because the apartment was so big they were able to move in for the last three days of our trip.
These apartments are like being in your own home. Everything you could ever need in the kitchen plus our laundry had a large washing machine and a dryer. Very comfortable and modern furniture and beds. All very clean and good to return to after day tripping. We will definitely return to this hotel for a longer holiday. Probably next year if we can.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrianJudyFordham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cairnsaquarius1, General Manager at Cairns Aquarius, responded to this review, February 24, 2013
Dear Brian and Judy,
Thank you so much for taking the time to share your Cairns Aquarius experience with other Trip Advisor reviewers. We are delighted to read that you enjoyed your stay with us. You're perfectly correct the Apartments do feel like you have moved into another home from home. We love living here ourselves and work really hard to ensure that all of the apartments come up to a standard which will satisfy visiting guests requirements. We very much hope to see you and your friends back at Cairns Aquarius one day.

Kind regards
Don and Annette
CAIRNS AQUARIUS APARTMENTS.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cairns Aquarius

Property: Cairns Aquarius
Address: 107 The Esplanade, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Cairns
#6 Spa Hotel in Cairns
#18 Luxury Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cairns Aquarius 4*
Number of rooms: 14
Official Description (provided by the hotel):
A Cairns Aquarius holiday apartment is the perfect holiday destinaton choice for your stay in tropical Cairns, Far North Queensland. Enjoy the accommodation convenience of a fully furnished, self-contained, waterfront holiday apartment in the heart of Cairns city. Stroll along the Cairns Esplanade, recline on a sun lounge by the pool or experience the breathtaking ocean views from your private balcony in Tropical Far North Queensland. All premium apartments have been fully refurbished. Book direct with Cairns Aqarius through our Web Site or call us. Troy and Elisabeth. ... more   less 
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Also Known As:
Aquarius Hotel Cairns

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