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All reviews seafood buffet across the road valet parking harbour view lobby bar pool deck accor member star hotel rooms are large room service two double beds tour desk bit dated the great barrier reef port douglas casino concierge
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12 - 17 of 2,642 reviews
Reviewed 3 weeks ago via mobile

We stayed in the hotel for 3 nights and completely enjoyed our stay here. The check in and check out process was smooth and hassle free. The room was spacious and equipped with all the modem amenities. We also spent one morning at the pool and it was also very well maintained. The location is excellent. The reef terminal is a very comfortable walk from the hotel. The breakfast was superb. It had a huge variety. The make your own juice corner was a big hit and most people were seen enjoying that corner. The staff was also helpful.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank Shalki-89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmancairnsint, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 2 weeks ago

Hi Shalki-89

Thank you for your review, I am pleased that you enjoyed your stay with us! We appreciate your comments and rest assured I will share these with our team, who I know will appreciate the recognition.
We hope to welcome you again soon.
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The hotel staff were extremely lovely and helpful and they even left us a surprise in the room to welcome us. The bath was very roomy while room service food was also very delicious. Would definitely recommend.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
Thank pfryfflik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmancairnsint, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 2 weeks ago

Hi pfryfflik,

Thank you for your review, I am pleased that you had a pleasant stay with us, and the team were welcoming and helpful! We look forward to welcoming you back again soon!
Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
pullmancairnsint, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 2 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 3 weeks ago via mobile

I like this hotel, great location, walking distance to the harbour, restaurants and shops.

Our corner room comes with a balcony with views of city, it was great. It was facing the main road and casino and restaurant pub next door so noises from there but no problem once door is closed.

Most memorable are the pillows and bed which were so comfortable, we had excellent sleep. Room was a little dated but very clean.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank SarawakJingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmancairnsint, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 3 weeks ago

Hi SarawakJingle

Thank you for taking the time to review our hotel, I am delighted that you had a comfortable stay with us, and the bed made for an excellent sleep!

We appreciate your comments and look forward to welcoming you again soon!

Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Free gigs, great food...why not? A venue that has staff that care, food that is scrumpcious just stop prop n enjoy. We just visited the rooftop wildlife gig and had a little stop over to snack and enjoy..

Date of stay: September 2019
Trip type: Traveled with family
Thank gajted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pullmancairnsint, Guest Relations Manager at Pullman Cairns International, responded to this reviewResponded 3 weeks ago

Hi gajted

Thank you for your review, however I believe you may have our property confused with our sister property Pullman Reef Casino, in which Bar 36 is located. We hope we have the pleasure of welcoming you to our hotel in future.

Kind Regards,
Leissa Prouchandy
Guest Experience and Loyalty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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