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“Five to Four and a half”

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Pullman Cairns International
Ranked #5 of 64 Hotels in Cairns
Certificate of Excellence
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2,066 reviews from our community

Traveler rating
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    792
    275
    69
    40
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (430)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
Reviewed September 7, 2013 via mobile

Great location. Close to everywhere: casino, woolworths, cruise terminal, restaurants...the room was a bit old but quite clean and cosy. Price is really affordable for a five-star hotel. The staff on the concierge are helpful as well. There is also a nice bar with live music in the lodge.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevinni86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buderim, Australia
Level Contributor
3 reviews
Reviewed September 5, 2013

Found this hotel via Trip Advisor and booked online. Arrived a day ahead of my booking by mistake and the girl on the front desk took it in her stride, and even put us on the top floor overlooking the marina, amazing service.. The hotel is right in the heart of Cairns so we walked everywhere and enjoyed the great variety of sites and the sounds of all the different languages you hear walking around the city. The concierge, Scott was a great help in choosing where to eat and couldn't have been more accommodating, well done ...Overall I can't fault our stay it was memorable and as a seasoned traveler for work, they set a high standard of service and ambiance...

Room Tip: Always choose the Marina view side, you don't get the fierce sun in the afternoon.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffthomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
63 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 4, 2013

Nice hotel near the cruise ship terminal and the CBD. Rooms very nice and modern. My room had a balcony which was great. The staff were nice and gave me an upgrade without asking. Don't bother with the breakfast though - it's very ordinary.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brisbanetraveller91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowral
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 4, 2013

Enjoyed three nights at this excellently managed international hotel. From check-in to departure, across the board hotel staff were thoroughly trained, amicable and when under pressure from inundation of bussed tourists revealed quality in all aspects of management. The buffet breakfast would have few rivals in the hotel scene with quality and variety meeting the diversity of the international market, mindful that Cairns is an international tourist destination. This hotel is exemplary and the tourist industry would be well served to emulate this perfection in proving satisfying accommodation with impeccable standards.
John & Susy, Bowral NSW

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Menabillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul C, General Manager at Pullman Cairns International, responded to this review, September 16, 2013
Hi John And Susy,

Wow -thank you very much for such a great review! I will be sharing this one specially with the team. I'm very lucky currently to have an excellent group working with me here at the hotel. we love what we do and it is really gratifying to see someone enjoy it.
Many Thanks
Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 3, 2013

I totally agree with Ilaina N - "Why bother staying anywhere else in cairns". This Hotel has everything going for it, great location in the city centre just opposite the Casino and very near to the convention centre. The staff is friendly the room spacious and the bathrooms are as big as some rooms in Europe. The restaurant and breakfast is also very good. Give it a try I do not think you will be disappointed.

Room Tip: High floor is better
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeatherH66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Cairns International

Property: Pullman Cairns International
Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cairns
#4 Luxury Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Official Description (provided by the hotel):
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

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