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“Room Airconditioning -- Restaurant”

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Pullman Cairns International
Ranked #5 of 64 Hotels in Cairns
Certificate of Excellence
Cairns, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Room Airconditioning -- Restaurant”
4 of 5 bubbles Reviewed April 1, 2013

The room was too cold. The airconditioning can only have the fan turned off but not the airconditioning. When the fan is turned off the aircon still runs and keeps the room too cold.

The restaurant was excellent. The food was nice but the service of the waiter and waitress was excellent.. Especially Alex and Kellie who did all they could to ensure we enjoyed our celebration of my wife's 65th Birthday.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Cairns65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,016 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (417)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Port Moresby, Papua New Guinea
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

I initially booked our family of 4 (2x adults 2x children) into the Easter Extravaganza Sunday Brunch at Coco's restaurant located in the Pullman International - due to a mix-up with another hotel chain, we decided it was easier just to stay there too. Our unexpected 2 night stay turned out to be a fantastic, stress-free stay and consistently impressed.
We booked 2 interconnecting king premium harbour view rooms which were very spacious and located on the 15th floor. Room service was very good and hard to fault - there was a mix-up with one of our dishes, but was rectified in a very timely manner. The gym was very spacious and well equipped which for us is very pleasing.
The buffet breakfast was one of the best presented, value for money breakfast's I've come across in years - again you couldn't fault.
The highlight though for us - the Easter Brunch! From the excellent, proficient staff and attention to detail, to the expansive and decadent buffet - truly made our Easter. (special thanks to Sally).
My only recommendation to management - please don't leave it to long for a little 'face-lift' as the rooms/furniture will start to look tired very soon.
I would definitely recommend this hotel, just book the premium floors.

Room Tip: book premium rooms on floors 14-16
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarni B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

I have stayed here a couple of times, previously when it was named the Sebel, but on my most recent visit they had changed a few aspects, including the decor in the foyer area. I personally loved the vibrancy of the fabrics and furniture that they had previously, so I was a little disappointed with the new look. However the rooms are great, comfortable, clean, quiet etc. The breakfast is also nice and I haven't experienced it, but have heard that they do a rather good seafood buffet in the evening. All in all, it's a nice, comfortable hotel and in a great location, just minutes from the main drag.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sophie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed March 29, 2013

this was an awesome stay with great service and food. very good value and right in the heart of town. rooms were great. gym was awesome especially as it was 24hrs. i loved the fact that it had the music channel playing. the valet service was great too. our car was available directly upon calling. i would go to this hotel again. although it is a very old building it is very well maintained asvery nice.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 27, 2013

Lovely room,on 11th floor.Excelent service.Wnt reef fishing and head chef Owen cooked our fish in 4 different styles .Presentation fantastic and tasted divine.Owen came out personally to explain dishes and at the end to check on our findings.Remainder of hotel facilities VG,lovely pool and gym good,loads of towels shampoos etc.

Room Tip: Top floors with good views of city,mountains or sea front
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cora T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 24, 2013

Highly recommned the Pullman International in Cairns. Staff were great - especially conciereges who couldn't be more helpful. Special mention to Lauren on travel desk and Alsiha on front desk. They were excellent support and assisted with a range of issues. Thank you to them.

I will be back.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank DrBrendan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 24, 2013 via mobile

We just stayed at the Pullman for 3 nights and absolutely loved it. We had a deluxe room with views to the water. The view was simply stunning, the location is central and very peaceful, all the facilities are great and the beds and pillows are to die for!!! We will be staying here again when we return to Cairns.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Cairns International

Property: Pullman Cairns International
Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Cairns
#4 Business Hotel in Cairns
#4 Luxury Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Official Description (provided by the hotel):
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 
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Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns

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