A girlfriend and I stayed for one night on the 9th February. The greeting at reception was fantastic as the staff member was very professional and happy. We were lucky enough to get put on the 16th floor at the top so our views over the city and mountains were amazing. Room cleanliness was superb however you could hear people when they were in the hallway which wasn't fantastic at 7am.
We ordered room service for dinner as we were getting ready to go out, on the menu it had Pork Rib. This was misleading as it was just a pork cutlet and considering the price and reputation of the restaurant it was prepared in I expected a lot better. We also got the "Asian Platter" which should be renamed "Asian Tasting Plate" as there wasn't enough on there to be classed as a platter. Room service breakfast was ten times better. We ordered the pancakes which were delicious and the bakers basket which was also lovely. We only encountered two grumpy staff members which was a shame however the overall experience of staff was lovely. The valet staff were very nice and happy to help, also the tour desk staff member who I believe is Nathan was lovely.
In the morning we had our massage which was included in the room deal and the Mii Spa staff were absolutely wonderful. The massage was amazing!
I think the hotel overall is in desperate need of a refurbish as beds weren't a very big size and not as comfy as they could have been and most of the furnishings were very outdated.
I would recommend this to anyone and will definitely be returning.
- Official Description (provided by the hotel):
- Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Orbitz, ACCOR, Expedia, Hotels.com, Agoda, TripOnline SA, Hotwire, Travelocity, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Pullman Cairns International reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Sebel Cairns Hotel Cairns
- The Sebel Hotel Cairns
- Sebel Hotel Cairns