Come to Cairns couple of times per year and usually stay with Rydges Plaza due its great central location and friendly efficient staff - what has happened??
when i phoned the reservations team i was quoted 3 different rates- all of which are much pricier than what my colleague and i usually pay. When asking about our business rate the young lady got quite rude and argumentative. On arrival at the hotel there was a stuff up with my booking, the gentlemen checking me in tried to say i had been booked into a different hotel but then realised my name was spelt incorrectly. Breakfast was very average and ive noticed the rooms have had a bit of an upgrade but have the same mouldy carpet.- beds are very comfy but i must say staff morale in this establishment definately needs improving. I will think twice before staying in this hotel again.
- Official Description (provided by the hotel):
- Modernly appointed rooms overlooking the Cairns CBD. 5 minutes walking distance from the Cairns Convention Centre, Reef Casino, dining precinct, Birch carroll and Coyle cinemas and Cairns Central shopping centre. ... more less
- Reservation Options:
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- Also Known As:
- Rydges Plaza Cairns Hotel Cairns
- Rydges Plaza Hotel Cairns
- Cairns Rydges Plaza Hotel