Given I had a rental car on my Cairns holiday, staying slightly out of the centre of town wasn't a huge issue. The Cairns Colonial Club has ample parking for guests, and with the resort stretching a whole block, there is a carpark near the front reception area, as well as a separate good sized off-street carpark at the rear of the premises.
The premises were large and overall nicely designed, with lots of water, gardens and other features to keep it visually interesting.
Service was professional, and I appreciated that the staff member checking me in didn't immediately jump into "you're a stupid tourist who's misread the terms of what you've bought" mode when I questioned him regarding the inclusion of breakfast in my room rate. They initially claimed it was not included, but I knew that it had been included in my booking, and after some searching through emails, the staff member was able to confirm that I was correct, and made arrangements for me to have breakfast the following morning. When I had issues with the TV remote control, a staff member also promptly came and attended to it - though the remote seemed to fix itself after a while!
I can't quite remember whether the new free-to-air digital TV channels were available at this place because they use one of those funny hotel TV systems from memory. If they aren't available, this would certainly be one improvement that could be made.
Be wary when booking the most discounted rate on most of the hotel booking sites, they offer a good "early bird" discount, but apart from reducing the room rate, they (a little unfairly in my opinion) also remove the breakfast inclusion.
As the resort seems to get a fair bit of business from Chinese tour groups (fair enough, they are a business seeking customers to remain profitable after all so why not let them subsidise the relative value-for-money of the place), I was a bit wary of staying here. Luckily given that I have sleeping difficulties, I was placed in a quiet part of the resort and had no issues with the noise, bordering on chaos, that these groups tend to create. There were a few of them at breakfast but on this occasion they were only moderately noisy and kept some level of order.
The level of amenity in the room was good, cleanliness was acceptable, and overall I was fairly pleased with the value for money I got here. Breakfast was nothing special, fairly basic and standard fare with the "continental" breakfast, or the cooked buffet could be added for $11 per person.
If your concern is not necessarily a central location and flashy modern rooms then I see nothing wrong with staying here. The cheapest rooms are quite small and probably wouldn't offer all the amenities of the larger rooms, but they do offer fairly good value at a place that has the resources to attend to your concerns if you aren't happy with something. I'd stay here again if the circumstances called for it.
- Official Description (provided by the hotel):
- The Ibis Styles Cairns Colonial Club is set amongst 11 acres of lush, award-winning tropical gardens. We feature 5 different room categories and 345 rooms in total. Dive into one of the 3 lagoon style pools, enjoy a cocktail at the Pool Side Cafe or squeeze some sand beneath your toes on the man made beach. A variety of dining options are available from the sensational buffet at the Homestead Restaurant to something more casual at the Poolside Cafe. Work up an appetite on the tennis court. With our Guest Lounge, Tour Booking Office, Internet access and Resort Shop, the Ibis Styles Cairns Colonial Club has the facilities to be your home away from home whilst you are in Cairns. All major tour operators pick up and drop off at the Resort, making it easier to explore the wonderful attractions that Cairns and Tropical North Queensland has to offer. Other facilities include games room and a Conference Centre. It is easy to see why the Ibis Styles Cairns Colonial Club is known worldwide as the premier leisure Resort in the region. Airport and City-centre transfers are available at a nominal fee. ... more less
- Reservation Options:
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- Also Known As:
- Cairns Colonial Club Hotel Cairns
- Cairns Colonial Hotel
- Cairns Colonial Resort