We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel at great price”
Review of Cairns Plaza Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Cairns Plaza Hotel
Ranked #11 of 63 Hotels in Cairns
Certificate of Excellence
Reviewed July 27, 2014

My room was warm, cosy and clean with a lovely mountain view. Service was fantastic and the location was good - a nice 30 minute walk to town along the esplanade. I would definitely stay here again and would happily recommend this place to others! It's excellent value for money.

  • Stayed: July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ToriFGraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 30, 2014

Thank you for posting your review following your recent stay with us.
Thank you also for highlighting some of our stronger selling points - our great location and wonderful value proposition.
We look forward to welcoming you back when next you visit....!
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,151)
Traveler rating
Traveler type
Time of year
Language
  • More languages

890 - 896 of 1,151 reviews

Reviewed July 27, 2014

We thoroughly enjoyed our stay at Cairns Plaza Hotel. Most staff were very helpful and even the manager allowed us to store some items for a week even though we were not staying there upon our return to Cairns.
Our 2nd level apartment was clean and tidy with a very comfortable bed. The lounge suite (fold out bed?) was not very comfortable to sit in and it would have been nice to have a toaster.
The hotel is located within walking distance of the city centre for reasonably fit persons.

Room Tip: Ask for an apartment with ocean views on a higher level.
See more room tips
  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank TripMember07162015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 30, 2014

Thank you for posting your review following your recent stay with us.
I'm glad you enjoyed our great location and your time with us.
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

Two of my friends and I stayed here a few weeks ago when we were traveling around Australia, and we absolutely loved the Cairns Plaza Hotel. I will admit that when we first pulled up outside we were a bit nervous, but as soon as we walked in, we were warmly greeted. We had just traveled for over 24 hours so the front desk attendant Paolo very kindly got us a room right away, even though check-in time was not for another few hours. The room was simple but clean and comfortable. It was definitely prime location to everything in Cairns, and the short walk to the nearby restaurants was always enjoyable along the Esplanade. Paolo helped book us a tour to Kuranda via Skyrail including a bus pick-up. We were sad to say goodbye to this lovely hotel and very friendly staff.

  • Stayed: June 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alison1031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 27, 2014

Thank you for your kind review following your recent stay with us.
I'm thrilled you enjoyed your stay, our location and our friendly team members - we're always willing to provide an early check in if the room wasn't used the night before; sometimes this just isn't able to be confirmed - I'm thrilled I was able to get you in to your room earlier than the normal check in time on this occasion.
I trust you enjoyed the rest of your travels.
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014

3 motorcyclists heading for Cape York adventure ride, we found your Hotel a perfect launching pad to prepare for the Way Up, and an equally ideal base on return for clean up, R & R and easy access to services in a thriving city.
We paid less than $50 each per night for a large shared room with secure parking for loaded bikes, and a laundry that copped a gruelling workout, over the road from Trinity bay and an easy walk to food, drink and all we needed

  • Stayed: July 2014, traveled with friends
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 27, 2014

Thank you for posting your review following your stay with us.
Our Studio Rooms offer spacious rooms and the ability to accommodate up to 4 people in 4xSingle Beds which really does make it economical.
I'm thrilled you enjoyed your stay and look forward to the possibility of welcoming you back when next you visit.
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014 via mobile

I should start this review by saying that initially I was booked into a private room next door at caravella backpackers for four nights. Needless to say that place was nothing short of horrendous!! I was paying £40 a night there and checked myself out after one night. I found the Cairns Plaza online and it was a bonus it was right next door but I couldn't have been more impressed with the plaza.
I had a room that has recently been refurbished and it was done to a top class standard, the bathroom was like that of some 4 or 5 star hotels I've stayed in. The beds were comfy and the tv and tea facilities and fridge were added luxuries. There was a balcony overlooking the hills and sunsets and it was very peaceful and quiet!
I didn't use the swimming pool purely because I was out on days trips but it looked lovely and partly secluded with loungers.
There was free wifi in my room without the need for codes and fiddily vouchers etc.
I used the laundry facilities which worked well and were reasonably priced at just a few dollars to wash and the same to dry.
The location is brilliant, you step out the hotel right into the esplanade and the swimming pool/lagoon beach area which is a top attraction and the restaurants (top quality as well as budget) are literally a 5 to 10 min pleasant stroll away along the seafront. The marina is also only a short distance away for the boat trips to the reef.
I genuinely can't think why you pay more to stay somewhere in the same location of the same standard room. Rydges and holiday inn are next door for twice the price.
Paolo made me feel extremely welcome and all the staff were friendly and helpful, the icing on the cake!!

Stayed: April 2014
2  Thank cls601
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 30, 2014

Thank you so much for posting your overwhelmingly positive review following your recent stay with us.
It's always so great to know that sometimes expectations are not only achieved but exceeded; we aim to under promise and over deliver every time....!!!!
I trust you enjoyed the rest of your travels.
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

After trying many hotels in the area this is by far the best place to stay when in cairns. The hotel is in a great location, nice spacious rooms, parking is always available and all the staff are excellent always friendly and available.

  • Stayed: July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank nikki123456789123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 27, 2014

Thank you for posting your review following your recent stay with us.
I'm thrilled to know that we are your "hotel of choice" for when you visit Cairns - We look forward to welcoming you back in the not too distant future.
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

An excellent location, handy to the esplanade, with a great kid's playground opposite. Easy walking to all main amenities, but far enough out of the main street to be quiet. The staff are to be especially commended for their friendliness, especially Paolo who went out of his way for us, making bookings for other activities that we wished to do. Our room was great, newly refurbished, with a lovely bathroom, and the bed was very comfortable. We appreciated the table and chairs out on our little balcony. There are laundry facilities, and off street car parking. Free wifi in the lobby, dining room and by the pool - fine for just checking the on holiday emails and social media. I would recommend this hotel and will stay there again when I visit Cairns.

Room Tip: Ask for a view out to sea.
See more room tips
  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Paolo, General Manager at Cairns Plaza Hotel, responded to this reviewResponded July 27, 2014

Thank you for posting your glowing report following your recent stay with us; the biggest compliment we can receive from our guests is that they will come back and stay with us - we look forward to welcoming you back....!
With Kind Regards
Paolo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.6 mi away
Shangri-La Hotel, The Marina, Cairns
0.1 mi away
DoubleTree by Hilton Hotel Cairns
0.9 mi away
Reef Palms
Reef Palms
#3 of 63 in Cairns
620 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Hilton Cairns
Hilton Cairns
#6 of 63 in Cairns
2,329 reviews
4.1 mi away
Ingenia Holidays Cairns Coconut
0.3 mi away
Novotel Cairns Oasis Resort
Show Prices
Show Prices
Show Prices

Been to Cairns Plaza Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Cairns Plaza Hotel

Address: 145 The Esplanade Cairns | Cnr. The Esplanade & Minnie St., Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 63 Hotels in Cairns
Price Range: $84 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cairns Plaza Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
3 1/2 star Hotel located about 2 blocks from center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Ctrip TA, Travelocity, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Cairns Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing