Stayed here with my family for 6 nights and not one problem. We had 3 x King Bed Harbour View rooms on the 6th floor and one suite on the 5th floor. All of us really enjoyed our stay.( Our ages ranged from 23 to 78 years old and there was not one complaint from any of us.) The reception staff were wonderful and extremely helpful with any enquires. My husband even left his phone charger in the room after we checked out and after one phone call, within a week it was posted back to us in Canberra.
The cleaning staff did a fantastic job every day on our rooms, which were spacious and had wondeful large comfy beds. The bathrooms had the shower over the bath which can be a worry for older people but when asked housekeeping sent up non-slip mats to use. We all loved having balconys with terrific views.
As mentioned in other reviews the Mercure is about a 15 minute easy stroll to the city centre which we found lovely after enjoying evenings out as most nights we dined in the city . Even my 78 year old parents didn't find it too far to walk. :) We all enjoyed breakfast every morning at the Hotel and found the staff there wonderful and efficient also.
There is a quest laundry which we used with clean washers and dryers.
We had 2 hire cars and never had a problem finding a car space although it is a tight squeeze in the basement garage.
We will definatley stay here again.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more less
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- Also Known As:
- Mercure Cairns Harbourside Hotel Cairns
- Accor Cairns Harbourside