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“Practical hotel ” 4 of 5 stars
Review of Holiday Inn Cairns Harbourside

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Holiday Inn Cairns Harbourside
Ranked #13 of 68 Hotels in Cairns
The Hague, The Netherlands
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Practical hotel ”
4 of 5 stars Reviewed August 19, 2014 via mobile

Practical hotel
Before living Australia we booked a hotel near the Airport. This one was perfect not to far not to close.10min bij car.
The personal from the hotel is professional and client minded.
The beds we conformable the room was practical. The bathroom was the only part a bit annoying. Shower/bath not very clean and in general a bit old.
The swimming pool was under construction but the hotel gives you the possibility to use another swimming pool in a nearby hotel.
Also they have a shuttle to Cairns center city every hour that was really a plus.

Stayed August 2014
Helpful?
Thank Lou W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHsideGM, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review, August 30, 2014
Hi Lou W,

Being so close to the airport is a real advantage. Your comments regarding the bathroom will be passed on, as will your kind comments regarding the staff.

Thank you again,

Kind Regards,

Nick Pelucchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,209 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (229)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Gold Coast, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 19, 2014

blI visited here in May with my boyfriend. The staff were very kind and had excellent customer service. The rooms were very clean. The room service menu was fantastic and at a good price. The waiter (Timothy) was very good throughout the night at the Blue Mango Hotel. All guests who stay receive daily room cleans as well, which I think is fantastic. The courtest bus, which we did not know about at the time of booking, was fantastic and made it easy for us to get into Cairns CBD. The pool was lovely, except it was a little cold the time we went, hence why we used the spa. This was a fantastic hotel and I will definitely stay again.

Room Tip: The Deluxe Oceanview Rooms are very nice.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Allie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHsideGM, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review, August 31, 2014
Hello Allie E,

Thank you for review from your sty in May. Timothy will be very pleased to hear about your kind comments about him and the Blue Mango Cafe.

Thank you again for your time.

Nick Pelucchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 16, 2014

This hotel was a bit far from the centre of Cairns with only a few restaurants close by. The hotel was clean and staff pleasant. They allowed us to leave our car on their property while we left Cairns for a couple of days. There were 2 double beds for 4 people and we only received 2 towels each day, had to request more. Internet is available in the rooms but costly, I do not understand why it is not made free to guests.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank familytravellers512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MercureHsideGM, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review, August 31, 2014
Hello familytravellers512,

Feedback is the building blocks for a great hotel. Thank you very much for taking the time reviewing the Mercure Cairns Harbourside.

The Hotel offers a free shuttle bus service to the City Centre each hour from 10am through till 10pm; help saves the legs from walking.

Hope you family travels were pleasant while away from home.

Kind Regards,

Nick Pelucchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cairns Harbourside

Property: Holiday Inn Cairns Harbourside
Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Official Description (provided by the hotel):
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside

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