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“close to promenade”

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Holiday Inn Cairns Harbourside
Ranked #12 of 64 Hotels in Cairns
Missoula, Montana
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“close to promenade”
Reviewed November 6, 2013

the hotel is not much to look at from the outside and is near what appears to be a questionable part of the Cook highway, however it also borders the promenade which is very attractive if you want to walk or run. One strange thing is the workout room. There isn't one. But they have an association with a club. It is 3 blocks away and so they give you a key and a towel, and you and your towel walk the 3 blocks, cross the highway and there you are! Staff was friendly, restaurant was above average and the views (seaside) are excellent. The suite we had was well appointed and the price was reasonable, for Australia.

  • Stayed October 2013, traveled as a couple
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jeffreyjonkoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,338 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (258)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Edmonton, Canada
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 6, 2013

The impression I had on arrival at the Mercure Harbourside from the entry and reception was that it is somewhat sterile and lacking in personality; this feeling persisted throughout my stay despite the friendly and accommodating staff. Rooms are standard fare; mine was spacious and equipped with a small fridge, microwave and sink and also benefited from vaulted ceilings that come with being on the top floor. The bathroom was fairly small and in need of upgrading, the bath/shower taps appeared to lack a temperature balancing mechanism and tile grouting was stained. Overall room cleanliness was passable, however, cleaning staff didn’t make up the room to the same standard every day and the bathroom was missed completely on one occasion. I didn’t eat in the restaurant, however, on the two occasions I ordered room service I was pleasantly surprised with the quality of the meal. The Mercure is located on the north end of the Esplanade about a 15 - 20 walk from the main tourist and restaurant area, however, the hotel provides and hourly shuttle bus service. I’ve no reason to recommend against staying at this hotel, however, next time in Cairns for more than a long weekend I’ll be trying my luck elsewhere.

Room Tip: Top floor have vaulted ceilings.
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  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank SussexGeezer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 3, 2013

The view from the rooms with seaviews are just what you would imagine. The views, when coupled with great service makes for a memorable stay. We were warmly greeted on arrival, and all requests made to the service staff were fulfilled with a friendly smile.
We booked early, so we got excellent value for our money. Cairns is a city make for relaxation, and the staff at this hotel did their best to make our vacation a memorable one. A big thank you to all the staff at the Mercure Cairns Harbourside.

Room Tip: Ask for sea view rooms, and book early to get the best rate. The hotel wing adjoining the pool prov...
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  • Stayed October 2013, traveled as a couple
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Helpful?
Thank Pra50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 2, 2013

We stayed here for 5nights and had a good experience. It's about a 15 minute walk from the main downtown area and theyhave a free shuttle every hour to get to downtown. Most of the staff were friendly. The room was a decent size and clean. Ijust wish theyhad more drawers in the room. There's space for it but for some reason it was not supplied.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoGatcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
home
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 26, 2013

had room looking over ocean ,worth having .we stayed 10 nights ,we were given free internet while we stayed .there is use of hotes pc, and printer. ! staff were excellent .shuttle bus was brilliant ,they dropped us off right where you needed to be for night life .we walked back to hotel some nights it wasnt too far .

Room Tip: go for rooms with ocean veiw and high floor well worth it .
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank kchaplin53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Cairns Harbourside

Property: Holiday Inn Cairns Harbourside
Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Official Description (provided by the hotel):
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 
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Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside

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