Everything was good about the hotel and the room the moment we entered. The sea facing rooms have an excellent view. The free bus service was on time and was even working on christmas, which is a one example of great service.
I was excited about tehshi's restaurant but was not happey with the service there. The chef forgot my wife's starters which we had ordered.
From a stay perspective the hotel is very good
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more less
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- Also Known As:
- Mercure Cairns Harbourside Hotel Cairns
- Accor Cairns Harbourside