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Cairns Sheridan Hotel
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Reviews (361)
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All reviewsclose to the airportpalms restaurantconference roombotanic gardensbreakfast and dinnerreception stafftravel agentbus stoppalm covewould definitely stay here againrooms were very cleanbed was comfortableroom was largerental cardecent sizecentre of towngood nights sleep
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296 - 301 of 361 reviews
Reviewed October 28, 2012

I was highly impressed by the excellent quality of customer service given by Leora, Waitress, in the hotel restaurant, the yummy food provided and the quality of accommodation in the hotel. AAA rating!

Room Tip: Set back from the main road so no road noise, and well located between the Airport and the Cairns CBD.
  • Stayed: October 2012, traveled on business
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Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheridan295, Manager at Cairns Sheridan Hotel, responded to this reviewResponded January 9, 2013

Thank you for your positive comments. We have received many comments on the high quality of our restaurant food and the service. A hotel restaurant takes constant attention and staff training to get it right but it is so rewarding when we do. As you say our proximity to the airport and city makes for easy access to both. Since your comments we have started refurbishment which will now offer even greater value for money. See you again soon.

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Reviewed October 25, 2012

Excellent food, helpful polite staff,clean,tidy and well appointed room, easy parking, fast lifts - what more do you need? I took the business package,but there are plenty of choices. if you ask the staff you'll probably get it!

Room Tip: Take one of the package deals
  • Stayed: October 2012, traveled on business
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1  Thank 10Joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheridan295, Manager at Cairns Sheridan Hotel, responded to this reviewResponded April 2, 2013

Great to hear you will be back. That is what we strive for.

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Reviewed October 21, 2012

Stayed here for 2 nights with my son. Room was clean but a quite musty smelling. Your standard hotel room, soon in need of refurbishment, but only minor cosmetic faults. We had a room service dinner which was absolutely delicious. Our accommodation deal included the hot buffet breakfast, which was also very nice. Our tv didn't work properly on the first night so I rang reception. The manager said there was nothing he could do about it and would get someone to look at it the next day. When we returned after a day out, nothing had been done. I rang reception again and got a very helpful manager. She said she would be right up to have a look at it. There was a fault with the cable which she wasn't able to do anything about but she immediately offered us the option to move to another room, which we took up. I found the beds to be hard in both the rooms we stayed in.

  • Stayed: October 2012, traveled with family
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1  Thank Meldig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2012

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Quickbeds
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 29, 2012

Stayed in a deluxe queen room for one night for $99. No complaints with the room. It was spacious, clean and pretty much what we were expecting. The hotel has ample parking. It's located a good bit out from the main town. It's maybe only a 5 min drive but not within walking distance and parking in the town centre can be hard to find. The "gym" in the hotel would make you laugh! It consists of maybe two treadmills and a rowing machine crammed into a tiny room. None of the equipment worked when we were there.

If I was in Cairns again I'd look for somewhere more central but if the location wouldn't bother you this is a decent hotel at a reasonable price.

  • Stayed: July 2012, traveled as a couple
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Thank SF3415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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