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“Good service and good value”
Review of Wink - CLOSED

Wink
Price range: $11 - $26
Cuisines: International
More restaurant details
Restaurant details
Good for: Bar scene, Romantic, Special occasions, Business meetings
Dining options: Lunch, Late Night, Dinner, Breakfast, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Modern Australian/International cuisine in an intimate, relaxed setting overlooking the Esplanade.
Level Contributor
15 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good service and good value”
Reviewed December 19, 2013 via mobile

I attended this restaurant with a large group of people for a special occasion. The service was great, they were very accommodating - especially considering the large numbers for our booking. The food was yum and quick to come out. Great value for money considering the quality of food being very high! I would definitely visit again.

Helpful?
Thank Libby10101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

117 reviews from our community

Visitor rating
    46
    29
    23
    6
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Manchester, United Kingdom
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Good food, not so good service”
Reviewed November 16, 2013 via mobile

We ended up at Wink after not booking anywhere on a Saturday night, and not realising how busy parts if Cairns can get. The menu looked good from the door and the upstairs balcony is a nice setting for dinner.

Food was lovely, without having that extraordinary quality needed for a higher score. Fish of the Day and my partner's lemon tart get particular mentions for high quality (he couldn't stop raving about the lemon tart - simple, but executed very well). Wine was good too - a semillon sauvignon.

This would have given it a 4-star review, but we felt really let down by the service. By the end of the night - about 10:15 - there were only about 5 tables left. At least 3 on the balcony, including us, weren't doing anything - we were waiting to pay, another was waiting for plates to be taken away - and we could see a couple of staff inside cleaning glasses and oblivious to this. After no one came outside for 10 minutes we took the bill in to pay at the bar - and weren't the only table to do so. They also never poured the wine - it's a classy enough place that they'll ask if you want to taste it first, but then we ended up pouring ourselves throughout the night - which isn't acceptable with the kind of ambience that Wink presents. No one came to check during courses that the food was OK, on a similar note.

Overall a good dinner but a few improvements needed particularly to the service.

Helpful?
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Consistently good”
Reviewed November 13, 2013

Have had several experiences dining at Wink. The food is consistently good. We often have the 3 course option and must say that it has always been very enjoyable. Would certainly recommend this to anyone who would like a quality meal.
The only fault I would have is that the wait service can be pretty poor and it seems to be a common problem in Cairns.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JackandNewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
1 review
“What a disappointment”
Reviewed November 10, 2013

We visited on Saturday night having previously been and having enjoyed the experience. The service was extremely slow given the few people there when we arrived nice and early at 6:10. At 6:55 I asked the waitress if she could find out how long the wait for our meals was going to be. She didn't come back. We saw people who arrived 30 minutes after us being served while we still waited. We had ordered two mains only and the food finally arrived at 7:15 as we were actually about to leave! The food itself was quite ordinary given the wait and the cost. On leaving the waiter asked what we had thought. On saying it was disappointing and ordinary he didn't even ask why! We certainly wont go back or recommend this place to anyone.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Josie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
202 reviews
140 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“Great food at a great price”
Reviewed November 7, 2013

Since this restaurant opened they have offered three courses of great food at a reasonable price. The location could be a little better...this is the area that needs improvement. Each time we have been there wether lunch or dinner the food, service and value are GREAT.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Topbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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