We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Don't hesitate, just book it!” 5 of 5 bubbles
Review of Jack & Newell Cairns Holiday Apartments

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Jack & Newell Cairns Holiday Apartments
Ranked #4 of 68 Hotels in Cairns
Certificate of Excellence
London, United Kingdom
2 reviews
“Don't hesitate, just book it!”
5 of 5 bubbles Reviewed August 17, 2014

Sadly it wasn't me that stayed at the Apartments for a week, but my 18yr old daughter and her friend, on their exam break holiday. Lucky them!
From the very first e mail I sent to David and Joelette we knew we had made the right choice. The girls may have been halfway around the world, but they were looked after as if they were family. The accommodation was excellent, only surpassed by the service. Staff were extremely helpful and cheerful, right from the pickup from the airport.
Their advice was fantastic in organising days out - don't book through the big organisations on-line, let David and Joelette help you - it will be much more suited to your needs, and cheaper too! They even organised the Barrier Reef trips on the days with the best weather!
The girls had a fantastic time in Cairns, and this is without doubt down to the staff. Don't hesitate in your booking, just do it - before they're all gone!

sent by Pommie John

Room Tip: Just e mail the Apartments with your requirements and you'll be looked after
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

427 reviews from our community

Traveler rating
    354
    55
    10
    5
    3
See reviews for
251
62
5
18
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 13, 2014 via mobile

Stayed here for two nights in mid august. Absolute luxury, service and views second to none.

Now this is my 3rd time to Cairns. Ive stayed previously at the Pullman reef and Shangri-la. Now I thought the previous two places where hot until now.

Remembering this is not a hotel and for the lack of room service it makes up with an anundance of luxury, space and views. Granted the view is the same as Pullman reef but the balcony sizes are phenomenal.

No room service or hotel facilities but you have a kitchen ready to cater for a party. Brand new oven, stove top and full sized fridge. Don't wanna cook - stroll 5 minutes down the street and Cairns is at your fingertips.

Location wise its south of the esplanade opposite the cairns cruise ship terminal and near by is the convention centre. Its lovely and quiet. Away from the hustle and bussle of the marina but only 10 min slow stroll away.

Beds were clean and comfortable.

The concierge was very welcoming, friendly and funny.

The pool was clean and great to laze by.

Didnt have a look at the gym as I have no interest -lol

So if you normally like to stay in hotels rather then serviced apartments ask yourself this. How often do I really get room service. If it's nightly then maybe this isn't for you but if its not that often then my friend make the switch. I promise you, you will get more bang for your buck!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Mickey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed August 9, 2014

We can only write ditto to all the positive comments!

We had a great 8 day stay in an apartment on the 11th floor. The views were fantastic from the very large balcony. The apartment is roomy, very clean with all your needs covered.
Great welcome from David who provided a lot of useful information and pointed us in the right direction for food shops/cafes/restaurants etc which are very close by. There are plenty of information/brochures available. David’s wife, Joelette works hard in the background keeping the place spotless. We also met Chris a few times who was also very helpful. It’s a great team.

Now, a lot has been said about David and it’s all true!! He absolutely goes out of his way to help you and to make sure you have a great Cairns experience. Trust him with his recommendations – he knows Cairns! He organised and booked all of our 3 trips [Billy Tea Safari, Seastar cruise and Kuranda rail/skyrail], organised car hire and was genuinely interested in our experiences and if we’d had a good day out.
It was a great stay and as people have said before, nothing was too much trouble for David and the fantastic service he provides.

Thank you for a great stay – hope to be back one day!

Room Tip: 11th Floor facing the wharf.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MSK085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 1, 2014

I stayed at J&N for three nights in July, and it was simply amazing! Great city location, the room was immaculate and inviting and the beds were very comfy. It is the little things that really take this place to the next level; like the daily jokes in the lifts, the lending out of items like eskys and umbrellas, or the attention to detail in styling of the room. The Managers, David and Joelette were great. Nothing was too much for them and they were always eager to help. I would have taken them home with me if i could have. I will definitely be back to Jack & Newell in the future!

  • Stayed July 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Kita1791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moonta, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 31, 2014

If you want to stay in Cairns and can put up with luxury, magnificent views and being close to everything, shops, restaurants, tours etc. then this is the place to be. The apartment had everything that opens and shuts plus more including a kitchen suitable to cook for a dinner party if required. The property managers and staff could not do enough for us and made our stay even more welcoming by ensuring that our every need was met, nothing too big or small. Everything was in walking distance and the views were amazing from the balcony. An absolutely wonderful place to stay.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Beverley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rural Washington
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed July 22, 2014

We stayed here for two nights before and two nights after our liveaboard. Both apartments (three bedrooms) were beautiful with great views. They were extremely clean, overall well-equipped (we cooked several nights), and the staff were very flexible with early morning departures. We were able to walk to the docks, walk to dinner, walk to the store--I really can't imagine a better location.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travelermara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 19, 2014

The apartment was very comfortable and we were within walking distance of the city attractions as well as the supermarket. The managers David and Joelette were very helpful and arranged transfers and trips when needed. It was our first trip to Cairns an we plan to return.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MaryAnneCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cairns hotels
0.1 mi away
Pullman Reef Hotel Casino
0.3 mi away
Shangri-La Hotel, The Marina, Cairns
0.1 mi away
Pullman Cairns International
Show Prices
Show Prices
Show Prices
3.8 mi away
Cairns Coconut Holiday Resort
1.6 mi away
Reef Palms
Reef Palms
#3 of 68 in Cairns
4.5 of 5 bubbles 519 reviews
0.2 mi away
Hilton Cairns
Hilton Cairns
#6 of 68 in Cairns
4.0 of 5 bubbles 1,979 reviews
Show Prices
Show Prices
Show Prices

Been to Jack & Newell Cairns Holiday Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jack & Newell Cairns Holiday Apartments

Property: Jack & Newell Cairns Holiday Apartments
Address: 27 Wharf Street, Cairns, Queensland 4870, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 68 Hotels in Cairns
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 17
Official Description (provided by the hotel):
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Cancelon, Priceline, Odigeo, Cheap Tickets and Travelocity so you can book your Jack & Newell Cairns Holiday Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing