We stayed at Jack and Newell based on the high rating in Tripadvisor and was not disappointed. Basically you are staying in a serviced apartment in a normal secure apartment building.
We were upgraded to a water view 2 bedroom apartment on the 7th floor. The place was a real home away from home - clean, tidy and equipped with everything you need for a self catered stay.
The location is great - about 5 mins walk to the lagoon and the cruise terminal. Restaurants, supermarkets etc are all very close. There is onsite parking.
David who manages the hotel is absolutely brilliant - some of the best service we have ever received. Even before we got there we had had to postpone our visit when my mum got ill. We got a refund no questions asked and a discount on the new booking. Once we got there, David made sure we had everything we needed and nothing was too much trouble. He even gave my daughter a sun hat when she lost hers. A top bloke and a great host.
The only flaws and these are just minor things - the disinfectant used around the place has a bit of an aircraft toilet feel about it, some of the decorative items did not feel very childsafe and the checkout time of 10 am is quite early.
If you are looking for a bargain or total luxury, this is not the right place. Otherwise for a midrange self catered family stay it is hard to go past jack and newell
- Official Description (provided by the hotel):
- Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more less
- Reservation Options:
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