MOST AMAZING AND HELPFUL PEOPLE I HAVE EVER DEALT WITH IN MY 30 YEARS OF TRAVEL!! We are visiting Cairns late July 2015. I wrote the property managers, David and Joelette Murray last week to ask them to help me plan a "dream visit" in Cairns, even though we only had 2 1/2 days there! They immediately wrote me back with two complete itineraries that would suit our needs and that optimized the fun and adventure we would have there! I have asked dozens of questions, and they have patiently researched every question and very pleasantly and rapidly responded to every single question I asked! One of our travelers has severe food allergies, and they even followed up with each tour vendor to make sure they would have food that she could eat. I haven't met them yet; I haven't seen the apartments yet--but I can't wait to get there now!! Such customer service is rare!! I'm completely stoked about getting there now, thanks to the J&N team!! I will score each category after my trip!
- Official Description (provided by the hotel):
- Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our apartments are all spacious with full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and a pool. ... more less
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