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“Great family accomodation”

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Jack & Newell Cairns Holiday Apartments
Ranked #13 of 63 Hotels in Cairns
Reviewed February 5, 2013

Great location, quiet, lots of room, comfortable beds. Sitting on the balcony watching the boats go by in the harbor was the epitomy of relaxation. We didn't have a bbq on the balcony, which would have been nice, but this was the only criticism I had....I hate having to cook in & clean kitchens when I am away. The recetionist was really helpful.
Value would be dependant on what you pay. We had a wotif deal which was great.

  • Stayed: January 2013, traveled with family
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Thank sidcamAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 1, 2013

Thanks SidcamAustralia for taking the time to share your experience we really appreciate it. I agree that a BBQ on the balcony would be fantastic however in this crazy day of litigation we are unable to provide them. there is the BBQ on the pool deck area. The views from our water View apartments are very tranquil and the activity of the boats is a bonus.

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Reviewed February 4, 2013

Our apartment was spacious, modern, tastefully decorated, spotlessly clean and had a large balcony with a fantastic view. It was also stocked with everything we could possibly need for our stay. The location is extremely convenient, especially for the reef tours (only a few streets away from the docks). David and his wife could not have been more helpful. David gave us great advice and booked our tours for us at a discount. He also went out of his way to find us a rental car (in the week following Christmas this was no easy feat). I would absolutely recommend Jack & Newell to anyone planning to stay in Cairns. It was an absolute steal for the price.

  • Stayed: December 2012, traveled with family
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Thank RB8912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 1, 2013

Thanks so much for your review. We enjoy helping guests enjoy their stay and are glad we were able to assist you. There is so much to do and experience in Cairns but it can sometimes be confusing and we are here to help.

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Reviewed February 2, 2013

This place has everything going for it if you want an apartment rather than a hotel. I have stayed there on several occasions. The apartments are roomy, modern and fitted out with everything you need and clean. They have nice views over the water and a great location near the casino and wharf area. David is an excellent manager of the complex.

  • Stayed: November 2012, traveled solo
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Thank Ajl64_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 1, 2013

Thanks for choosing to stay with us once again and we really appreciate the feedback. thanks for taking the time to provide it.

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Reviewed January 24, 2013

With the caveat that this is an apartment complex rather than a full service hotel, there is a lot to commend. The spacious apartment was perfect for coping with jet lag issues, as there is a full living room and large porch to accommodate early risers without disturbing others. Great view, especially as you watch the sun rise. Walking distance to the reef terminal and to town. The manager David, was extremely helpful - from accepting a shipment of food on our behalf days before our arrival, booking us tours at a discount below internet pricing, and arranging a taxi for our departure.

  • Stayed: January 2013, traveled with family
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3  Thank Larry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 5, 2013

Thanks Larry E for your positive review. For those looking for a bit of space then the self contained apartments are perfect and relaxing and we are glad you were able to relax. Kind Regards.

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Reviewed January 23, 2013

Already booking experience was very good, soon after booking I received a detailed information email from the manager David who continued to be very helpful. He offered to move me to a more upstairs apt.after my husband joined me, with a better view, and did it.
The apartments are spacious, modern, with fully equipped kitchens, laundry, good beds, good Air-conditioning, good security, fast wi fi, big balconies, TV, DVD and CD Player. Overlooking Trinity Bay - and added bonus, at least for me, was that there is a cruise terminal across the road. It is situated in a quiet part of Cairns but within walking distance of shops, restaurants and Esplanade with the swimming lagoon.

Room Tip: The apartments on the higher floors have a glass barrier, thus better "buena vista".
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  • Stayed: January 2013, traveled as a couple
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Thank MorskaVydra
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Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 5, 2013

Glad you enjoyed your stay and our apartments and thanks for taking the time to provide your thoughts. Being near the cruise terminal can be a bonus watching the spectacle of the large liners berthing...amazing.

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Reviewed January 20, 2013

My family and my friend's family stayed this hotel for 5 nights including Christmas 2012.
We were so excited to enjoy the Green island, Frankland island, Kuranda, hot air baloon and so on. One more thing, the Jack & Newell Cairns Luxury Apartments provided us really comfort place. Jack is second to none. He is warm and did his best to support us to enjoy our time in Cairns. I thought he is an ambassador of Cairns. We thanked him so many times. I will revisit Cairns and Jack again.

Room Tip: The 3 bed room with ocean view would make your family enjoy Cairns with comfort rest.
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  • Stayed: December 2012, traveled with family
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Thank Jaewoo J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 5, 2013

Thanks Jaewoo J for your review. It is great for us to seeing our visitors enjoy their experience in Cairns, and to have played a small part in helping is very rewarding to us. Thank you.

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Reviewed January 14, 2013

Fantastic accommodations. We are from the US and everything stated about Dave & Joelette are true. They put their heart and souls into the business and it shows! Joelette keeps the units spic & span, thoroughly stocked, and Dave is so altruistic and generous which makes this hotel very special and unique.
We stayed in a 3 bed/3 bath unit that has a great location, a little way from the center of town which we prefer, quiet, safe, convenient. Activities, restaurants, and shopping nearby and Dave can assist with all and has some discounts on activities as well.

  • Stayed: January 2013, traveled with family
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Thank Cheryl C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this reviewResponded March 5, 2013

Hello Cherryl C. Thanks for the great feedback and for taking the time to provide it. Cairns has so many beautiful and enjoyable attractions and being able to help people make the most of their holiday experience is rewarding. We are so glad that you had an enjoyable time in Cairns.

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Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland 4970, Australia
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 63 Hotels in Cairns
Price Range: $203 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 16
Official Description (provided by the hotel):
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more   less 
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