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“Comfortable and clean” 5 of 5 bubbles
Review of BEST WESTERN PLUS Cairns Central Apartments

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BEST WESTERN PLUS Cairns Central Apartments
Ranked #30 of 89 Specialty Lodging in Cairns
Pohnpei, Federated States of Micronesia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Comfortable and clean”
5 of 5 bubbles Reviewed December 14, 2013

We rented a 2BR/2BA apartment and it was perfect for our stay (business travellers). The full kitchen, washer/dryer, 2 balconies, living room, and 2 full bedrooms with bathrooms were really comfortable. Everything was clean, too. Management worked hard to accommodate our needs and tend to any requests we had. And the price was great. Would definitely stay here again.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rhea m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

Traveler rating
    54
    92
    37
    8
    11
See reviews for
28
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
melbourne austrralia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 24, 2013

I loved these apartments, the only thing is for the money it would have nice for it to have been serviced. This would get a much higher rating from me if the rooms were about $100 but when you pay in excess of $150 per night, I personally feel that it was a bit too much.

Loved the location, loved the views, loved the rooms, just the price was the negative for us. Our toilet when we checked in was broke but that was quickly fixed twice. We arrived in cairns early and there was no issue in checking in at the early time.

Would I stay at this place again, probably not as for me I think you can get better value elsewhere, however it is still a great place to say

Room Tip: Any room on the corners would be excellent, great views from where we stayed.
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  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank hugbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed November 10, 2013

Location is close to supermarket/shopping mall & train & bus station. Room was modern and good ironing board. Reception staff could be a whole lot friendlier and the shower needs to be cleaned to remove mould. During our stay we were invited into another guests' room, which also had mould in the shower. Tropics or not, mould is not tolerable as it can cause acute health problems for asthmatics and allergy sufferers. Hand soap dispensers need to be looked at as once you press them and take your hand away after soap has dispensed, soap continues to dispense at intervals causing a mess on the bathroom cabinet. Also shower is poorly designed as a lot of water escapes from the shower cubicle saturating the floor making it dangerously slippery.

Room Tip: Avoid Room 811 unless they can assure you the mould has been removed.
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  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Sonya W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairns, Australia
Level Contributor
134 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed October 31, 2013

We had a short little break here while we were kids free and it was the perfect studio apartment for us. The spa and pool were lovely and the view from the top is pretty good. Great location, close to the mall and an easy walk to the Esplanade. Definitely recommend! Plus their own website does great prices too.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Justaddbacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 28, 2013

We stayed here for 8 nights in September and found this property to be not only spotless, but comfortable,in a great location and overall one of the nicest places we have ever stayed in, and we have travelled all over Canada, the U.S. and Europe. We had a one bedroom apartment with a full kitchen complete with washer and dryer. When we had a flood from the washer (mechanical problem - not our fault) the manger and his wife came to our rescue immediately helping move us to another apartment. The roof top pool was an added bonus and the location was only a few blocks to the Esplanade and just across the street we had the convenience of a huge Shopping Mall and the train station. Couldn't ask for more and the price was right. Would definitely stay again.

Room Tip: A corner suite on the 7th floor or higher, great views.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vmaxgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 16, 2013

What a treat after spending 6 weeks travelling the East Coat and staying in backpackers!!
We decided to splash out and find somewhere quiet and comfortable as we wanted to enjoy Cairns without the drunk backpackers.

Booked 2 nights, but enjoyed it so much we decided to stay an extra night.

The room was a studio with a large balcony that overlooked the ocean. The bed was comfortable, linen clean and bath towels huge! We had our own beach towels, but you could get some from reception for using at the roof top pool/spa. After the hot days we loved venturing to the roof top pool, and after the sun went down warming up in the spa.

Location was amazing - right across the road from Cairns Central and within a short walk from the Esplanade.

The room was not attended to during our stay - but this was outlined in the info so we weren't expecting it! It took me a couple of days to realise there were spare bin bags under the bin but I wasn't able to locate the garbage chute on the floor. As requested in the info pack we took the rubbish with us when checking out and asked what we do with it as we couldn't find the garbage chute. We were told there was a garbage on the floor, but the lady couldn't identify where so instead we were sent into the parking garage to dispose of it in the main dumpster.

The receptionist then closed the door behind us and we had to exit via the driveway, even though we were walking. I think the event was mainly caused due to confusion as I don't think anyone actually takes their rubbish with them - that will teach me to do the right thing! :P
Anyway, that was just one small hiccup in an otherwise perfect stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TheHoff86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed October 15, 2013

My partner and I stayed here for a week at the beginning of October. We found the studio apartment to be nice and big, the bed was super comfortable and there was a lovely balcony.
The bathroom had a big shower and I liked that it had pump dispensers of soap, shampoo, conditioner, lotion etc. Nice little touch.
The kitchen had all the basics. We stayed in a studio apartment and there was no laundry, but there was a laundromat a few minutes walk away, so this didn't bother us.
The rooftop pool and spa was lovely.
There was free parking with elevators stopping on the car park level - super convenient.
The location was perfect. It is situated opposite Cairns Central Shopping Centre which was super handy. There was also a Chemist Warehouse nearby, along with many pubs and restaurants.
It is an easy walking distance to anywhere you need to go in Cairns city.
My partner and I had wonderful help when booking tours through the reception.
We spoke with a few different staff members who were all helpful and knowledgeable about the area and the activities to do.
Overall I had a great time staying here and would absolutely stay here again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CynthiaLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Cairns Central Apartments

Property: BEST WESTERN PLUS Cairns Central Apartments
Address: 58-62 McLeod St, Cairns, Queensland 4870, Australia (Formerly Cairns Central Plaza Apartment Hotel)
Location: Australia > Queensland > Cairns Region > Cairns
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 89 Specialty Lodging in Cairns
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — BEST WESTERN PLUS Cairns Central Apartments 4.5*
Number of rooms: 74
Official Description (provided by the hotel):
Best Western Plus Cairns Central Apartments is an apartment hotel in the heart of the Cairns Central Business District opposite Cairns Central Shopping Centre. It is walking distance to popular Cairns attractions including the Esplanade, Night Markets, Cairns Convention Centre, Reef Casino and nightclubs. This luxury apartment hotel offers spacious studio, one and two bedroom apartments that are elegantly styled and include a fully equipped kitchen, large flat-screen televisions, individual room air conditioning in a addition to ceiling fans. Apartments also havehave views of the ocean or hinterland. All guests enjoy free: Wi-Fi, Foxtel and secure undercover parking. This is the ideal place to stay for a holiday or business trip with guests able to relax at the rooftop pool and spa and enjoy the sweeping views or utilise the meeting and conference space that includes an executive boardroom and function room. There is lots to see and do in Cairns so be sure to ask their tour desk for more information on the area and local attractions. Enjoy your stay! ... more   less 
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