We took the Daintree, Cape Tribulation tour with Tropical Horizons in mid April, 2013. The forecast was very bad for the day. We rang and tried to cancel the tour. We were told there would be 100% cancellation fee. We were also promised we would have a great day despite the rain. We had no choice but went on with the tour. Waited in the rain with our 5 and 6 year olds for picking up. After that, we travelled to Port Dougals and took the Daintree river cruise. The cruise was great despite it rained here and there. However, this is very much the end of our tour. As we stopped for lunch the rain started pouring down. The torrential rain flooded the road and we got stuck at the restaurant for around 3.5 hours. At one stage, we were thinking we would be stuck there overnight. This is our tour - paid near $600 for sitting in a restaurant for a few hours. We felt the management was very poor for pushing the tour ahead under such poor weather conditions. We also booked a Green Island tour with Big Cat the next day. We had no problem canceling the tour while we were stuck in the restaurant. We were glad we did not take the Skyrail and Scenic train tour to Kuranda with Tropical Horizons as planned. If you have your own transport, it's better you go to the stations and buy your tickets there. Most of the businesses in Cairns have surcharge for using credit cards and the surcharge can be different. Tropical Horizons charged us 2%, however Big Cat only charged us 1.5%.
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