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9 - 14 of 373 reviews
Reviewed 4 weeks ago

Stayed for several nights after flying in from London.
Good location for main shopping area. Staff were all attentive welcoming and helpful.
Room ok very clean good size totally accessible i am in a wheelchair
Breakfast is included in all bookings best I’ve had in Holiday Inn Exspress’s

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIEXBNE, Director of Sales at Holiday Inn Express Brisbane Central, responded to this reviewResponded 4 weeks ago

Dear John J,

Thanks for choosing to stay with us during your visit from London! We're really thankful for your great review and so happy to hear our Accessible Room met your needs and provided a great rest after your long flight.

Thanks for your feedback on our free hot buffet breakfast. We love to offer plenty of fresh tasty choices so you have a great start to the day.

We hope to welcome you back to one of our Australian HIEX hotels again soon!

Team HIEX Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2020 via mobile

Great location, staff were lovely, rooms clean and comfy. They also provide a free breakfast! And the room was a great price! The bed was comfortable but most of all we loved the blackout blinds! The whole room was black and we had no idea of time so we had a great sleep in!

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 79leighanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIEXBNE, Director of Sales at Holiday Inn Express Brisbane Central, responded to this reviewResponded 4 weeks ago

Dear 79leighanner,

Thanks so much for your fantastic 5 star review and recommendation. We're so happy you chose to stay with us; it was a pleasure to look after you.

It's great to hear your feedback and we're glad our inbuilt blackout blinds helped you have a sleep-in! What's better than waking up refreshed after a great night's sleep!

We hope to welcome you back to the hotel again soon.

Team HIEX Brisbane

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Reviewed January 9, 2020 via mobile

The room is very simple and clean and big enough (not too small ). They provide two different types of pillows which I liked and free breakfast. If the location was a bit closer to Central station, it would be a ideal hotel.

Date of stay: January 2020
Trip type: Traveled solo
Thank Joe_JP38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIEXBNE, Director of Sales at Holiday Inn Express Brisbane Central, responded to this reviewResponded January 15, 2020

Dear Joe_JP38,

Thanks for your positive review of our hotel and choosing to Stay Smart!

It was a pleasure to look after you during your visit and we hope to see you again soon.

Team HIEX Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2020 via mobile

Excellent hotel!! The free breakfast was amazing and the service was outstanding. Room was perfect size and the shower pressure was spot on. If staying in Brisbane I would highly recommend staying here.

Date of stay: December 2019
Trip type: Traveled as a couple
Thank Baker2522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIEXBNE, Director of Sales at Holiday Inn Express Brisbane Central, responded to this reviewResponded January 15, 2020

Dear Baker2522,

Thanks so much for your excellent recommendation. What great feedback! Our team loved to hear that you highlighted the outstanding service they provide to our guests and it's very much appreciated.

We hope you will choose to stay with us again soon.

Team HIEX Brisbane

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Reviewed January 2, 2020 via mobile

This hotel is so clean it's great for the price we pay on groupon, its very good value for money. The room has a pillow selection of soft or hard which I love, the aircon is super quiet but the fridge is very loud it bangs throughout the night which woke us up numerous times.
Block out blinds are amazing, we even managed to sleep in with them & thought it was still dark outside. Breakfast is good & is included which is great, its basic but still very good.
We will definitely return again.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank udontnomeBBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHIEXBNE, Director of Sales at Holiday Inn Express Brisbane Central, responded to this reviewResponded January 15, 2020

Hi udontnomeBBB,

Thank you for your your fantastic 5 star review and recommendation!

Our housekeeping team get a real buzz to hear our guests commenting on how amazing clean they keep our hotel! Thank you so much for sharing your feedback.

The inbuilt blackout blinds are amazingly effective and ensure our guests have a great night sleep any time of the day. Thanks for letting us know about the fridge in your room though. Our maintenance manager has looked into it ad been able to fix the noise issue.

We're looking forward to your return visit.

Team HIEX Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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