Not our first experience to a tappenyaki in fact one of our favorite meals so decided to choose this highly reccomended one in the Stamford plaza hotel for my daughters hen night. In summary food was good service was crap. First of all we were told we could not buy separate drinks and that it had to all be on one bill! This was no good to us being a large party of girls we had already agreed to pay one bill for the food but drinks was too hard to sort. They agreed for us to queue at reception give our name and pay separately. Great we thought but it wasn't that simple the queue was long they mixed up the drinks and to be honest everyone got fed up so couldn't be bothered and on top of that they stopped us ordering half an hour before we were expected to leave! Oh well the hotel/restaurant lost out here because if they had put on a waiter service they could of sold a lot more drinks, their loss!!! Now for their big mistake there was a full table of people made up of 14 of our group and several of another and two hot plate stations. Two hot plate stations so why was there only one chef cooking on both the hot plates for two different groups. This was very annoying as we had to wait ages for our meal while we sat and watched him cook for the other groups. Also three of the ladies in our group had to eat with the other group which was never explained to us. To finish it off they were trying to hurry us out for the next people but had they of had two chefs we would of been out an hour before. This is not a cheap meal out and yes I know you pay for the entertainment too but surely at these prices we should get our own chef and not have to share him. The food was good apart from spicy rice but they really do need to provide bigger and better covers for peoples clothes as my trousers were ruined from a raw egg. I know its expected to have food tossed at you but every other one i have been to give you a large material cloak big enough to cover all of your clothes. So seeing as they took around $1000 from our group in total including drinks it was not good value for money!