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“Unique and interesting!”

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Garuva Hidden Tranquility Restaurant
Cuisines: Asian
More restaurant details
Restaurant details
Good for: Romantic
Dining options: Late Night, Dinner, Reservations
Robina, Australia
Level 1 Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Unique and interesting!”
Reviewed September 16, 2013

Food was excellent and reasonably priced. Cocktails cheap in happy hour too. Downside was only 2 hour time frame and then the next group are booked to come into your booth. You can stay if you want to go back to the cocktail bar area but it was quite noisy on Saturday night.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

110 reviews from our community

Visitor rating
    22
    32
    28
    13
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Level 4 Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great food and atmosphere but not great service”
Reviewed September 13, 2013 via mobile

Small group of friends on a Tuesday night tried something new ... Food was really really good ... But service was terrible. I personally didn't love sitting on the floor but that's part of the experience. The food really was great but I'd be hard pressed to go again due to the service and sitting on the floor. Still - always worth trying something new ...

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nodrah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Level 5 Contributor
52 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“25 minutes for 8 drinks - two bar staff - really??”
Reviewed September 11, 2013

So, night out with some friends - 8 of us in total... We arrived at their opening time of 6pm, table wasn't ready?? So please wait at the bar - ok we think - why not... So between two bar staff it took a total of 25 minutes to get all 8 drinks... And we weren't ordering cocktails!

So after a round of drinks we're advised the table is ready - off we head, interesting experience. Everyone pulls out their iphones and turns on the 'torch app' so we can actually 'see' the menus in the dark... (hysterical!) and then to get another round of drinks was virtually impossible. I think another reviewer indicated the same issue of having to crawl out from under the curtain to attract some attention...?? Bizzarre! Food was 'OK' - nothing to write home about, but the service was APPALLING!... Absoslutely appalling...

It's a shame - the concept is really great - the service just ruins it... I'll never go back, and neither will probably any of the rest of the party... If only they knew what kind of damage poor customer service does to a business - maybe then they'll realise why all those other tables are still empty...

Lift your game people!

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“hidden oasis”
Reviewed August 27, 2013

such a great little hideaway from all the hustle and bustle of the valley. meals her are amazing, service is a little slow but this wont stop me from coming back!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank robyn m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Overpriced and awkward”
Reviewed July 31, 2013

We had a booking (it was a hens party) and we stood at reception for so long while a dreadlocked lady right in front of us ignored us. We actually ended up just walking in because we assumed we werent meat to be standing there (as she ignored us) and then we were directed back out, and still had to wait for her to even acknowledge us. How ridiculous! So awkward having to sit on the floor, very loud and due to the curtains and staff that never check on you, we had to crawl and poke our head out of the curtain to get drinks, to order etc. I couldn't believe how expensive and small the meals were, then I found out from someone that it is like a tapas and you are meant to order several meals, at $25 each?! Would never go back.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Miss_Jessica1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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