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Oaks Festival Towers
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All reviewsenclosed balconygreat locationalbert stqueen street mallbedroom apartmentwashing machine and dryerthe riverbbq areamyer centreshort walkhigher floorfull kitchenbotanic gardensgood sizecentral locationbrisbane citylaundry facilities
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765 - 770 of 851 reviews
Reviewed August 26, 2011

the room was a kind of dusty, but clean overall, receptionist helpful however take times to answer on the phone, better to go down stairs if urgent, had a problem with lights and window's roller in the room, the maintenance contractor was prompt and very efficient no complaint there. Very central easy to reach spacious carpark.

  • Stayed: August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank dae w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks Festival Towers, responded to this reviewResponded August 29, 2011

We appreciate your recent review regarding your stay with us at Oaks Festival Towers. Unfortunately at times maintenance issues can occur however, we are pleased that these issues were rectified in a timely and efficient manner. We do hope you will consider staying with Oaks again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2011

The good: plenty of floors to choose from. 24 hour reception. Comfortable bed. Good view from the dining room which extended out from the hotel wall giving you a view of the street below. There's a great little cafe/breakfast bar on the corner next door called Spoon, where you can charge your meal back to the hotel.
The bad: there is no hotel carpark. There is a carpark underneath which guests can access for $20 per night but it has limited spots and must be pre-arranged. You have to buzz the intercom to have reception open the gates, then park in the visitors spot. Then you have to go up and check in, they give you a piece of paper to put on the dashboard of your vehicle, you go back down to drive your car to the lower floor for overnight parking. There are no signs for the carpark. Warning: if you use a GPS to find a carpark nearby, you most likely will get directions to the wilson carpark which is 2 doors up, and you will have to reverse all the way out of it as they will not let you in. Next, the buttons in the elevators do not match on all the elevators or the floors from the ground down. You get a key for your hotel door, but a swipe for the carpark. There is no wifi. There is no express checkout via the tv.

Room Tip: Ask for a room with a view to the river.
  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
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Thank ozute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2011

Just a block from George St and the Myer Centre (Queen St Mall), a couple of blocks from the Botanic Gardens and River, this is a great location.

Part residential tower and part apartment hotel the property is relatively new, well appointed and well maintained.

Lots of great food nearby ranging from sushi, 7/11s, Nandos and Gillhoolies Irish Pub up to Pane e Vino (my favourite spot in Brisbane) but being an apartment hotel there's no room service although the small but well appointed kitchens mean you can cook if you wish (full supermarkets are within a block or so).

Generally clean and well maintained. With comfortable beds, lots of pillows, tv, stereo etc. Internet is available for about $25-30 per day and while not blindingly fast is adequate.

Like all Oaks properties bookings and reception are pretty hit and miss so be patient and bring copies of booking confirmations etc.

The property offers limited parking for $20 per day - much cheaper than commercial parks - and with the $100+ return cab fare from the airport a hire car (or your own) becomes a good option and increases flexibility.

Room Tip: Rooms below the 14th floor have very limited views. Ask for a high room with a view of the Botanic Gardens (south) or South Bank (west).
  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
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1  Thank Weary_Warrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2011

Great location and views. Bathrooms could do with a good clean.

  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jackxxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 30, 2011

I stayed here last year for a work trip. At first I was to stay for five weeks, this then got extended up to 8 weeks.
Upon checking in, the staff were efficient but unfriendly. Entering the room on the 28th floor, it was not modern. The tv was not a flat screen as the website advertises. The fully equipped kitchen had no baking or oven dishes, so unable to cook anything, not even a vegetable peeler or tongs. Nice one.
I was in a room facing a construction site, and was woken every morning at 6am to the noise, it felt the room/windows had no noise cancellation at all.
At times the elevator was slow, but not enough to complain about, not that anything could be done.

These apartments are also home for a LOT of foreign students... which means loud noises on your floor on the weekends, with people staying up and partying well past 1am.

The worst part about Festival Towers? I don't think the garbage shoot has ever been cleared or cleaned, every time the elevator opened to my floor the SMELL was in the hallways every where and was impossible to escape.

For the premium price my company was paying per night for this apartment, I was sorely disappointed and advised HR to take them off the recommended list of apartments. Oh, and they tripled the price of the room that had already been prebooked months in advance due to State of Origin.

  • Stayed: July 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank cutieb00tie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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