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“All round excellant” 5 of 5 bubbles
Review of Pullman Brisbane King George Square

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Pullman Brisbane King George Square
Ranked #45 of 162 Hotels in Brisbane
Certificate of Excellence
Singapore, Singapore
Level Contributor
74 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“All round excellant”
5 of 5 bubbles Reviewed June 8, 2014

Location just off the main shopping belt.Easily a 5mins walk through the square passing the museum.Big modern lobby with the reception situated in the center in an oval shaped counter.Small snack café on the left as you enter.Plenty of lounge chairs around.
Cheerful receptionist who handed me my key and addressed me by name.Thats the way it should be.First impressions always count.
Room on the 10th floor and facing a busy main road but was very quiet due to the double glazed window.Hardly any sound coming from the traffic outside.Size of the room was big and spacious with 2 queen size beds.Plenty of pillows(I counted 8 not including 4 very large cushions!!) which were perfect in size and firmness.Usual high standard of cleanliness and amenities with everything you wanted in a room.Internet was however as usual exhorbitant and not very stable.
Bathroom had his and hers separate sinks and plenty of counter top space.Lovely smelling Roger & Gallett shampoo conditioner bath gel and moisturiser.
Definitely would recommend and come back to this hotel.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review, June 15, 2014
Dear Philip,

Thankyou for the great review of the hotel, I’m pleased that we were able to give you a great first impression. We look forward to welcoming you again soon.

Sincerely,
Grant Parnell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,768 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (304)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Shute Harbour, Australia
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 6, 2014

What a nice surprise! My husband and I stayed at the Pullman this week for an awards ceremony that my husband was invited to. We turned up not knowing what to expect as the hotel had been booked for us. What a lovely surprise.
Friendly, efficient staff made checking in a breeze, and our room was a lovely. Well appointed and roomy.
Comfy bed, comfortable relaxing decor and a good sized bathroom.
Our only criticism is when we checked in, we were told breakfast was included, so we ordered from the menu in our room, not knowing that there is a breakfast room downstairs (this had been overlooked at check-in obviously). It was no problem though - as this was rectified on checkout with a minimum of fuss.
Like most big hotels, the food isn't great. Our room-service was actually cold and I left most of it (even my coffee!) so I was happy that this was taken off our bill.
The second day we ate our breakfast downstairs and it is your normal fare - no surprises and really, if you want a lovely breakfast while in Brisbane, go to a nice cafe somewhere.
The location is fantastic and is an easy walk to everywhere.
As with most places whether it be a hotel, restaurant or shop, how you are greeted and treated is how you remember it - and the staff here are wonderful. We would certainly return.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Princess-Eliz-111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review, June 10, 2014
Dear Princess-Eliz-111,

Thankyou for taking the time to share your experience at the hotel. I’m pleased you were surprised with the hotel and it seems as though you enjoyed your stay. Please be assured that I will pass your comments onto our Food & Beverage team for follow-up with regards to breakfast. We look forward to welcoming you again.

Sincerely,
Grant Parnell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
5 of 5 bubbles Reviewed June 4, 2014

My wife & I stayed at Pullman KG Square Brisbane for our wedding anniversary on Tuesday 3 June. We were extremely well looked after during our say which included a complimentary bottle of champagne and 2 complimentary drink vouchers. All staff were friendly and efficient but we must give special thanks to the Chief Concierge Stuart who ensured that our stay was special. Thank you again. Joanne & Don

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Don_Joanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review, June 10, 2014
Dear Joanne and Don,

Firstly Happy Anniversary! Thankyou for choosing us as a place to celebrate your special occasion. Stuart is one in a million and I’m pleased he was able to contribute to your special evening. Thankyou for telling us about your stay.

Sincerely,
Grant Parnell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

Our one night stay on Sunday 1 June, at the Pullman Brisbane King George Square was excellent. The decor was very pleasant. The service provided by Stuart Cook, the Chief Concierge was outstanding. On Monday morning as we were leaving, I realised I had left my reading glasses at a nearby restaurant. Stuart informed us he would look in to it for us. We received a phone call from him later yesterday to let us know he had collected the glasses, put them in a case with bubble wrap and posted them express Post. I received them this afternoon at home in Canberra. What service! Many thanks Stuart.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Allan-Jenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review, June 10, 2014
Dear Allan-Jenny,

I was pleased to read about your stay and what an excellent experience you had. We do have a great concierge team at the hotel and Stuart as Chief Concierge is a fantastic asset, it’s no wonder he was able to help you out. Thankyou for your review and I hope that we can welcome you again on another trip to Brisbane.

Sincerely,
Grant Parnell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed June 2, 2014 via mobile

The Pullman King George Square is conveniently located near the Queen Street Mall and the river. The rooms are a generous size, clean and well maintained and serviced. There are ample power points but, as with many hotel rooms, they are poorly lit.

Stayed June 2014
Helpful?
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grant P, General Manager at Pullman Brisbane King George Square, responded to this review, June 10, 2014
Dear Martin,

Thankyou for telling us about your stay and we look forward to welcoming you again into the future.

Sincerely,
Grant Parnell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Brisbane King George Square

Property: Pullman Brisbane King George Square
Address: Cnr Ann and Roma Sts, Brisbane, Queensland 4000, Australia (Formerly The Sebel & Citigate King George Square Brisbane)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Romantic Hotel in Brisbane
#25 Family Hotel in Brisbane
#26 Business Hotel in Brisbane
#42 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:5 star — Pullman Brisbane King George Square 5*
Number of rooms: 210
Official Description (provided by the hotel):
Stylish Brisbane accommodation located within walking distance of the Queen Street Mall shopping precinct offering guests a full range of services and facilities in relaxed yet sophisticated surroundings. Facilities include restaurant, cafe and bar, fully equipped gymnasium, rooftop swimming pool and Brisbane's largest hotel conference and meeting space. ... more   less 
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Also Known As:
Citigate King George Square Brisbane Hotel Brisbane

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