This hotel is like the Nasdaq stock exchange it has its highs and lows and I experienced both:
Sleeping Accom - the room we recieved was recently upgraded and was tastefully decorated and well appointed with all the usuals you would expect from a national chain, TV was small however and let's face it you can get a ginormous TV at Harvey Norman for nothing nowadays, bed was comfortable and had no problems having sex or falling asleep.
Bathing Accom - generously sized bathroom but poorly designed in the bath come shower, firstly there is a huge gap in the glazed shower door and so water bounces off your shoulders and ends up dribbling out onto the tiles floor, potential to kill yourself by slipping when exiting shower and if you want to stand onto a dry bathmat forget it, it gets sodden. Bath is also so uncomfortable you cannot relax in it. On the upside the vanity essentials provided are great especially the hand loofah.
Room Service - staff were responsive to requests for additional items however the in room meal we ordered was average I ordered a Maryland chicken at $30 ish and I was given the worst cut being the leg knuckle. The pizza we ordered came in a box and sort if ruined the in room meal experience. Deserts are excellent however.
Hotel Facilities - the wonderfully designed new lobby/ reception coupled with the new rooms lulls you into a false sense of quality elsewhere, the breakfast experience is like watching 100 cattle rush for a seed trough and while there is a good selection of continental breakfast offerings the buffet is poorly cooked and presented. The pool and spa is also a let down, the day we visited it there was no heating in the pool so it was only useful as a plunge pool for the sauna, there is no spa which to most of us would conjure up a place if tranquility and mud packs for others that believe it is a jacuzzi that doesn't exist either what they mean in a sauna. The really niggly thing about this hotel is all the hidden extras they hit you for such as washing your own clothes in commercial laundry machines and a daily parking charge of $30 pd.
If you want a good base close to the south bank then consider this option as it is walking distance to it and the shopping precincts. They can improve and if you make your point they listen here which most hotels don't.
- Official Description (provided by the hotel):
- Stylish Brisbane accommodation located within walking distance of the Queen Street Mall shopping precinct offering guests a full range of services and facilities in relaxed yet sophisticated surroundings. Facilities include restaurant, cafe and bar, fully equipped gymnasium, rooftop swimming pool and Brisbane's largest hotel conference and meeting space. ... more less
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- Also Known As:
- Citigate King George Square Brisbane Hotel Brisbane