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All reviews royal brisbane hospital bowen hills women's hospital hospital visit rna showgrounds bus station needed accommodation across the road pool and gym great apartments public transport huge balcony convenient location minute drive home away from home washing machine and dryer clean tidy
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Reviewed 3 weeks ago

Had to travel quickly for medical. Booking was amended without charge ( an error on my behalf). Staff cannot do enough for you and its a very easy 2min walk to Royal Brisbane Hospital. There are 2 great little cafes on the same street, both serving great food.The urban garden is lovely as is the swimming pool and gym.

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oaksmews, Manager at Oaks Mews Apartments, responded to this reviewResponded 3 weeks ago

To Venture143312,

What a wonderful feedback! We appreciate that traveling for medical appointments is not always a pleasant experience, so it is so good to hear that we could make your stay a little more enjoyable. The Oaks Mews team will be thrilled to receive such positive feedback and know that they were of assistance during your stay.

We are lucky to have two great little cafes located right next to Oaks Mews. The pizza at Honey and Bear is certainly a staff favourite!

Thank you for taking the time to provide such positive feedback. We hope to see you again soon.

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Reviewed 3 weeks ago

Very convenient location with helpful & knowledgeable staff. Being able to order food in is a welcome service. Vending machines in reception had good selection. Would definitely stay again if attending RBWH.

again. Thank you.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank elizabethpreedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oaksmews, Manager at Oaks Mews Apartments, responded to this reviewResponded 3 weeks ago

To Elizabethpreedy,

Thank you very much for taking the time to share your experience at Oaks Mews. It is great to know that our friendly team could assist you during your stay, and that our meal delivery and well-equipped vending machines were of convenience to you.

We hope you welcome you back to Oaks Mews again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

This motel is very basic. Set amongst private apartments. My room was smelly (stale sewerage). The spare room was locked but the light and fan was on with no way to access it and turn it off. Has washing machine and dryer, kitchenette, no mini bar. There is no actual room service but you can order food (Uber Eats equivalent) to the front desk and the motel will put it on your tab however it costs $5 to order and 5% of the price, a basic hamburger and chips cost me $37.00. There were limited restaurants to choose from and the one I initially chose was not open despite the opening times being printed on the 'room service' menu. There is one or two coffee shops nearby but an IGA is about 1.6km away. Restaurants nearby have limited opening hours. Freeway noise was apparent but not too distracting, the Royal Brisbane Womens Hospital is right across the road so unfortunately CareFlight landed their helicopter at midnight and it sounded like it was landing on the roof. Staff were friendly but a little underinformed about nearby services. Parking was $25 a night which is rubbish. If I am paying to stay at the venue I expect parking to be provided (build it into the bill and no-one will notice) or at least advertise it up front. The parking was NOT secure as the roller door was broken so lock your vehicles. Overall it was a basic experience with a basic price.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank nigelbellette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oaksmews, Manager at Oaks Mews Apartments, responded to this reviewResponded 3 weeks ago

To Nigelbellette,

Thank you for taking the time to provide this helpful feedback. I will investigate the smell and the fan and light that were left on in the unused room. I sincerely apologise for this not being addressed before your arrival.

Our location in Bowen Hills is ideal for those who need to be near the Royal Brisbane Hospital or Brisbane Showgrounds, but there is some inherent noise when the emergency helicopter needs to access the hospital. The Honey and Bear café is located right next door to Oaks Mews, with the Mad Kitchen Café and Stuffed Badger each within 200m of our front door.

As serviced apartments, we do not have room service available but utilise the external Deliveroo meal delivery service to ensure our guests have access to a wide range of meal options without having the leave the hotel. Like all meal delivery services, there is a delivery fee. Oaks charge a small percentage to cover the administration of this service if you choose to book through Reception, but you are always welcome to book directly to negate this fee. Parking is limited so is separated from the accommodation cost. We detail the pricing on all websites and confirmations.

Thank you again for taking the time to provide this feedback. If you do have an opportunity to stay with us again, please feel free to contact Reception so that we can welcome you back personally and ensure your experience is more pleasant.

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Reviewed 4 weeks ago

Overall Excellent.. The staff very approachable.
Location Brilliant Right next to Hospital.
My 2 bedroom apartment was like a Penthouse.
very good value. clean & tidy.
Would defiantly return to this resort.

Garry Donnelly... gjextensions@westnet.com.au

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Donnelly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oaksmews, Manager at Oaks Mews Apartments, responded to this reviewResponded 4 weeks ago

To Donnelly G,

Thank you very much for taking the time to provide such wonderful feedback. It is great to hear that the team were friendly and approachable, and that your apartment was clean and tidy. We always endeavor to create a comfortable, relaxing environment for those travelling for medical reasons.

We hope we have an opportunity to welcome you back to Oaks Mews again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We were pleasantly surprised when we were greeted by a spacious outdoor green space, crisp air and music from bamboo trees in the wind. Functional floor plan and felt at home.

Staff were very helpful and friendly :)

Date of stay: September 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ShanthaPiuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oaksmews, Manager at Oaks Mews Apartments, responded to this reviewResponded 4 weeks ago

To ShanthaPiuma,

Thank you for taking the time to provide this 5-star feedback! We are very lucky to have such peaceful gardens set amongst the hustle and bustle of our central location. It's hard to believe that we are only a hop, skip and jump away from the Royal Brisbane Hospital, RNA Showgrounds and so many transport options.

I am so glad to hear that Oaks Mews felt like home during your stay and we hope to welcome you back soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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