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“NOT FOR THE BUSINESS TRAVELLER”
Review of Oaks 212 Margaret

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Oaks 212 Margaret
Ranked #28 of 140 Specialty Lodging in Brisbane
Reviewed October 7, 2011

Don't consider this apartment complex if you are travelling for business. The service is terrible and there is only one person on reception at any time. There are no menus for the downstairs restaurant in your room so you need to go downstairs to order an evening meal (though they will deliver to your room). No breakfast available. No privacy curtains in the living area (only sheers). Reception will process a bond of $150 on arrival and though while you are told the amount is on hold it IS processed and viewable on your bank statement then is refunded after 507 days! The shower wasn't great and the sound didn't work on two local TV channels. Overall a poor experience. The apartment is a good size with balcony so would be OK if you were staying a few days with a family. For $209 per night it was OK value and the location is great.

  • Stayed: October 2011, traveled on business
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2  Thank tripellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded October 9, 2011

Thank you for your review of Oaks 212 Margaret. It is disappointing to note your dissatisfaction with aspects of your stay. We have shared your comments with the Hotel Manager and Maintenance department to attend to the issues you have raised. We are pleased to read you found the property to be well located. We hope we may have the opportunity to welcome you again.

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318 - 324 of 380 reviews

Reviewed October 5, 2011

The Oaks is located just a short stroll to the Botanical Gardens, the riverfront, Southbank, restaurants & cafes. The Oaks represents excellent value for money.

We only stayed one night with our friends as we were heading off to the Gold Coast after our business stay at the Sir Stamford Plaza.

Check-in – Our friends had checked in & said they didn’t have any hiccups & everthing went accordingly to plan.

Apartment – A very spacious & comfortable apartment with a good size kitchen. The apartment is not luxurious but represents excellent value for money in a fab location. The balcony was a good size with table & chairs.

Facilities – There is a good size swimming pool with deck chairs & also a spacious BBQ area with table & chairs. The Gym is a good size with modern machines located next to the swimming pool. Parking is available for $20 per day.

The restaurant next door is very handy if you just want a quick meal or coffee. One can also charge the meal to your room.

Overall – My friends stayed longer & found the apartment to be very comfortable & we enjoyed our one night stay.

Room Tip: Ask for higher floors for river views.
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  • Stayed: October 2011, traveled with friends
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4  Thank Ellemay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded October 9, 2011

Thank you for posting you review of Oaks 212 Margaret. We are pleased to read that you and your friends enjoyed your stay with us. We have passed your comments onto the entire team at the property and look forward to welcoming you again.

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Reviewed September 30, 2011

This building is a combination of let and residential apartments - seems good enough. The reception staff were friendly and the service very good from my experience. The reception is only manned till 10:00pm. The place is in good proximity to restaurants and convennience stores, so you can stock-up or eat out quite easily. The bed was comfortable, and had PLENTY of cushions, the kitchen, bathroom and laundry well appointed. Cheapish fixtures in the bathroom, but hey, for a week, I can work with that. All in all, quite a good stay.

Room Tip: Avoid 5th floor (pool and BBQ floor, so can be noisy). All rooms are near the lift, so cannot help t...
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  • Stayed: September 2011, traveled on business
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Thank joobadooba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded October 2, 2011

We appreciate your kind words about your recent stay with us at Oaks 212 Margaret.

It is comforting to know that the hotel was in a great location for your needs and that the apartment was more than suitable for your stay.

It is also lovely to read that the hotel staff provided a high level of service to you also.
We will ensure to pass on your comments to the Hotel Manager.

Thank you again for your review we look forward to you staying with us again very soon.

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Reviewed September 27, 2011

When I walked in the room, there was a garbage bag full of empty boxes that I had to take outside of our front door. There were also random things like a stuffed doll and glow sticks left behind in one of the bedrooms. I even saw a $2 coin on the bedside table which clearly meant that the room was not thoroughly cleared of previous patron's mess.

I'd go and stay there again but will definitely complain if i find rubbish etc again.

  • Stayed: September 2011, traveled on business
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Thank TheLiberatingKind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded September 29, 2011

We do appreciate your honest feedback regarding your stay with us at Oaks 212 Margaret.

We apologise for the cleanliness of the apartment when you arrived.

We are currently speaking with our Hotel Manager and Housekeeping department regarding this situation.

Again we apologise for this and we do hope you will consider stay with us again.

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Reviewed September 25, 2011

The Oaks 212 was a great, clean apartment complex, very close to everything. It was refreshing, spacious and homely, so I will definitely be staying there again. The staff were friendly and made excellent recommendations for dinners. The only fault that I can think of is that the lifts were slow, but I would not consider this a huge issue.

  • Stayed: September 2011, traveled on business
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Thank MelCAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded September 26, 2011

Thank you for your warm words regarding your stay with us at Oaks212 Margaret.

We are so pleased to hear that the apartment was more than suitable for your needs and the hotel staff were able to assist you with your dining requests.

We do look forward to welcoming you back in the very near future.

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Reviewed September 15, 2011

After a long flight from Perth followed by a drive up from the gold coast I was realy looking forward to crashing out in our room. The room we had was quite spacious and on the 30th floor so the views were amazing! The lifts were quite slow so the novelty wore of pretty quick.
The bathroom was a little old but had everything we needed including a washer and dryer. The dryer wouldnt work however so I had to call housekeeping and they told me you had to really slam the door.
I choose Oaks 212 for it seemed the best value for its proximity to the main malls and shopping areas. It was a quick stroll to go out in the evenings and the areas were very well lit. If returning to Brisbane I would def stay here again!

Room Tip: The higher floors have a great view but if you were staying for an extended period you may tire of w...
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  • Stayed: August 2011, traveled as a couple
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1  Thank Kylie7954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded September 18, 2011

Thank you so much for your kind feedback.

We are delighted to hear that the apartment lived up to your expectations and the property was in great proximity for you to explore all that Brisbane has to offer.

We definitely look forward to welcoming you back again very soon.

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Reviewed September 5, 2011

We stayed over the weekend for a Hens Night celebration, which meant we had a few friends over for drinks at the unit before heading out for the night. When I went downstairs to collect my friends (2 of them), they were stopped by the security guard and given a lecture about 'keeping the noise down or we would be evicted'. First of all I thought this was plain rude, as I didn't hear him saying this to anyone else who entered the property, not to mention judgemental, as he assumed we would be trouble due to our age (20 - 25 year olds). I found this quite rude and unnecessary, especially considering that when we did come home from our night out, there was no security or staff anywhere to be seen, leaving his claims about 'guests being monitored after hours' seeming unsubstantiated. As well as this, he stood there and played with his phone while we struggling to carry our heavy bags up and down the stairs, and was not helpful at all. I did like the rooms though, they were nice and modern, with a large balcony. We were there over the Riverfire weekend and had an amazing view of the fireworks! One other minor problem was the curtains which were very thin, so the sun/light shone straight through. Would probably stay here again as it was a great location and nice hotel. Hopefully they can teach their security guard some manners for next time though!

Room Tip: Not sure, we asked for a high room and only got level 7.
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  • Stayed: September 2011, traveled with friends
    • Value
    • Sleep Quality
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1  Thank MrsDiIanni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksHotels, Guest Relations Manager at Oaks 212 Margaret, responded to this reviewResponded September 8, 2011

It is lovely to hear that you enjoyed the apartment and location during your stay at Oaks 212 Margaret and that you had a great view of the fireworks during Riverfire. We will ensure to discuss the level of service you received with the Hotel Manager and hope that you will choose to stay with us again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks 212 Margaret

Address: 212 Margaret St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 140 Specialty Lodging in Brisbane
Price Range: $77 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Oaks 212 Margaret 3.5*
Number of rooms: 87
Official Description (provided by the hotel):
Oaks 212 Margaret offers a range of luxurious one and two bedroom self contained apartments with air conditioning in the lounge and fully equipped kitchen and laundry facilities. There is also a luxury two storey four-bedroom penthouse which boasts the pinnacle of facilities, services and uninterrupted views. The hotel also has an out door heated pool and gym. It is the perfect base from which to enjoy everything Brisbane has to offer. Cool café precincts and fine dining, theatres, nightclubs, busy streets and leafy corners. Enjoying breathtaking river, city and parkland views, 212 Margaret is just an easy stroll from the financial, commercial and shopping heart with its great restaurants and entertainment venues. Excellent access to public transport makes getting around a breeze.Adjacent to the Botanical Gardens, overlooking the Brisbane River, and yet only minutes from the CBD, Oaks 212 Margaret is a logical choice for you to explore Brisbane's historic centre, entertainment options or when visiting for a conference or event. ... more   less 
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Also Known As:
Oaks 212 Margaret Brisbane
Oaks 212 Margaret Hotel Brisbane

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