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“Nice family room for Brisbane stopover” 4 of 5 bubbles
Review of Airport Clayfield Motel

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Airport Clayfield Motel
Ranked #75 of 162 Hotels in Brisbane
Certificate of Excellence
Australia
Level Contributor
50 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Nice family room for Brisbane stopover”
4 of 5 bubbles Reviewed January 17, 2014

We stayed here twice on our recent holidays (on our way to and from our destination). We travelled with 2 adults and 2 children (aged 14 and 11).

It's a constant annoyance of ours that many hotels and motels don't offer family rooms and instead expect you to buy two rooms. This certainly was NOT the case here. We got one of their family rooms (a different room each time we stayed). The room was quite large with a queen and three singles (and a folded cot in the corner). Even with that layout of beds (plus the table and chairs and lounge), the room didn't feel cramped and there was still more than enough space to move about. We found the room (which was located to the back of the motel) to be comfortable and well kept, with a good stock of tea and coffee etc. The room was quiet and were not disturbed by street noise (and I am usually a light sleeper).

The motel is over three levels so the luggage lift certainly came in handy.

The other item I should mention is that the motel has an arrangement with a local business to provide a shuttle bus to and from the airport. At the time of writing the cost was $10 for up to 4 people, which is great value considering the cost of a taxi into town. Admittedly this is not in the CBD (but you can get to the CBD by public transport fairly easily from here) but it is a good alternative if you are overnighting in Brisbane and don't want to stay at the hotels right at the airport (we investigated one of the hotels at the airport and found that it didn't provide a family room and two rooms was way to expensive).

The motel is close to (ie 2 minutes walk) several restaurants, fast food places and a 7-Eleven and is about 10 mins walk to Toombul shopping centre.

The only problem I could note, and this is not the first motel to do this, was that the motel expected guests to was their used cups and saucers but didn't provide any dishwashing implements (eg brush, tea towel, dishwashing liquid), but that's a minor concern.

One more note, front office staff are friendly and helpful (much more so than when we stayed there several years ago).

  • Stayed January 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank 4Macks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, March 7, 2014
Hi. Thank you for taking the time to give such an in-depth review. I am sure this will assist other potential customers to work out whether our establishment and specifically our family rooms are what they are after. We do find that people are very impressed with size of our rooms but even moreso our family rooms. We are so glad you enjoyed your stay with us and we look forward to your next visit with us. Thanks again.

Kind Regards

Management
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131 reviews from our community

Traveler rating
    37
    66
    18
    5
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Dalby
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 7, 2014

Great location for the airport, easy walk to plenty of eating spots. We had a family room, very spacious and clean. We were surprised at how little traffic noise we heard (weeknight stay). Didnt get to use the pool (had a storm!). Although we didnt use them, there were complimentary DVDs available from reception, and umbrellas which i thought was a great touch!

Will definitely stay there again when we next go to Brisbane.

  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SarahP239
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, January 12, 2014
Thank you for taking the time to write a review about our motel. We are pleased when we hear that people find our services and location to their requirements and exceed their expectations. We certainly think they are great but is wonderful to receive this feedback also. All the best with your next trip and we look forward to the next time you choose to stay with us. Kind Regards Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mackay, Australia
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed December 11, 2013

We booked the 3 interconnecting rooms for our group of 6 adults and 1 baby. The rooms interconnect off each other . Air conditioner is in the first room only which makes closing bedroom doors impossible. One tiny shower for all three rooms. I assumed 3 interconnecting rooms were full hotel rooms which open with a door to connect. Not the case here! overpriced at $280 per night. Would not recommend this hotel.

Room Tip: If you have a group or large family, check what you are booking.
See more room tips
  • Stayed November 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
2 Thank 800Shaz03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, January 12, 2014
Hi. I am disappointed to hear that you didn't enjoy your stay with us. You stayed in perhaps our most popular room. At $250 a night for sleeping 6 Adults/Children, most people comment that it is wonderful value. I do not agree with your 'deceiving description of room'. The information states that it is 3 interconnecting rooms with one shower and two toilets (which is what it is). It does not say that it is 3 separate motel rooms as you stated you had assumed it was.
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Alice Springs
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 3, 2013

Good spot close to the airport with good value shuttle service (Alpha - only $10/room & also good service) Easy, helpful check in, nice big King room, no road noise at all even though on road side of building.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Shazs69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, January 12, 2014
Great to hear that you had a pleasant stay with us. We are glad to hear that you made good use of the $10 (in total for a group of up to 4 people) shuttle service. The guys from Alpha (Car Hire and Car Parking) that run the shuttle service are always very helpful and accommodating and we are glad to have them as a business partner.

Also I am glad to hear that you had a good night sleep!!! Recent improvements have meant that we can nearly guarantee you will get a good nights sleep. Obviously very important!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Level Contributor
71 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed November 22, 2013

Good sleep near the Airport (if you have a car!). Some noise, but nice pool with a guest-BBQ. Rooms a bit overpriced, as the room-rate does NOT include WIFI. So be prepared to pay exrra for the internet-access.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jrondelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, January 12, 2014
Hi. Glad to hear that you enjoyed your stay with us. Yes we do charge a minimal fee for Wi-Fi. The comment we most often get is that our rates for this are very very reasonable. $5 for 2 hrs access or $10 unlimited (for the duration of your stay). In comparing ourselves with other small establishments we thought that this was very reasonable also. We look forward to seeing you again when you are next in town. All the best. Regards Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airlie Beach, Australia
Level Contributor
115 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

We arrived late into Brisbane airport and were leaving on an early flight the next morning so this motel fitted us very well. The bus service (Alpha) to and from the airport was very efficient and fast and we were checked in quickly at the motel by the helpful owner. We asked for a continental breakfast for the next morning and it was delivered to our room minutes later. The room was clean, the bed was comfortable and the bathroom was fine by us. We didn't notice any road noise during the night or next morning, or any other noise for that matter. We'll certainly stay here again whenever we need an overnight stop in Brisbane because of flight times.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aussie076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, January 12, 2014
As a Senior/ Top contributor on Trip Advisor we are delighted to see that your stay with us was a pleasant one. I am sure that you are have stayed in a lot of establishments and most certainly more luxurious establishments. We may not be the Hilton but we certainly try to be attentive to the important things that people need when they are away from home. Thanks again and we look forward to your next stay with us. Kind Regards Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed October 15, 2013 via mobile

We had a early flight booked and a car to return so we used trip advisor to find a suitable place close to the airport that wasn't going to kill the bank given it was our last night in Qld.
This place is 3.5 star. It had good reviews on trip advisor so we decided to give it a go. When we arrived the staff were friendly. I wasn't expecting the Hilton it was described as basic. The room was relatively clean but the bathroom was not so, the sink had stains and a burn on it. The room smelt of stale smoke when you used the air conditioner. It was basic as it said
The traffic noise was nonstop, oh the constant traffic noise! I used my ear plugs that helped. It would have been ok if that was it. We requested and supposedly given a quiet room but when the people next door came in at 11pm I heard every move they made including swearing and toiletry functions. The guy was obviously unaware of how loud he was and to be honest it wasn't sounding like asking them to be quiet would have helped. Mmmm if you can sleep next to constant room noise and car and truck noise that feels like it's right next to you is ok then this is the place for you. We will seek quieter abodes from now on.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank SNTas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SJC127, Owner at Airport Clayfield Motel, responded to this review, January 12, 2014
HI. We are sorry that we did meet your expectations this time. I am very surprised that you found noise to be an issue. Over the last 6 months we have spent considerable time and money improving this situation. I can only say that we have a lot of regulars that say that recent improvements (double glazing and acoustic door seals) have made a big difference. I guess they wouldn't keep coming back if they couldn't get a good nights sleep.

I have noticed on occasions that guests have left a window open and this has of course meant that noise can get in. In any case I would have only been too happy to investigate or show you to alternative room for you to try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Airport Clayfield Motel

Property: Airport Clayfield Motel
Address: 772 Sandgate Rd | Clayfield, Brisbane, Queensland 4011, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free Parking Swimming Pool
Hotel Style:
#34 Business Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Airport Clayfield Motel 3.5*
Number of rooms: 22
Official Description (provided by the hotel):
Airport Clayfield Motel is located within a 5 min drive from Brisbane Airport and 10 mins from the city centre. We are conveniently located within a 2 minute walk to many award winning restaurants, fast food outlets and takeaways, (approximately 25 establishments to choose from), not to mention the Clayfield Tavern. Buses and Trains depart from our doorstep, linking us with the city centre, the Entertainment Centre, Showgrounds, Suncorp Stadium, Southbank, and Race Tracks, all being within 10-15 mins. The DFO and Toombul shopping centre are less than a 5 mins drive, and are conveniently located between the motel and the airport, perfect for a quick shop before your flight. A free shuttle bus runs from the DFO complex to the domestic and international terminals making it even easier to get around. ... more   less 
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Also Known As:
Airport Clayfield Hotel

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