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“ok for a quick stay”

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Manor Apartment Hotel
Ranked #18 of 157 Hotels in Brisbane
Certificate of Excellence
Australia
Level Contributor
245 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“ok for a quick stay”
Reviewed August 4, 2013

Very central place. We had 2 rooms booked for a big family, one had 2 bedrooms the other just a room, the price was good and the rooms old but clean, wish we knew there was no service on the weekends as we left our towels in a heap , we didnt read the Note properly! Breakfast was included and it was way better than i thought , filled up my big boys. The weekend manager was great so helpful and friendly, but the staff on the weekday when we tried to see if we could get an early check-in for one of kids who was getting in from an overnight plane at 7.30am was a real jerk, so rude, so unhelpful, so far up himself, he couldnt care less. What part of service industry doesn't he get! it spoilt the whole stay that sort of attitude . Shame really

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank handbagtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, August 14, 2013
Thank you for submitting your review and expressing your feelings with regard to our stay.
Feed back is most important to us as we constantly strive to improve our service. Understandably we are most distressed at your comment and experience.

We are extremy proud of our excellent staff at the Manor who all have considerable hospitality experience. Please note also the extensive positive comments re our staff and service on all review sites. This experience of yours is a first and unfortunately unexplainable.
When possible we always offer early check-ins for gusts arriving prior to the normal 2pm check-in time. Unfortunately this was not possible on your arrival date as we had been full the night before.
We were pleased that you found the remainder of your stay to your satisaction.
regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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English first
Kingston-upon-Hull, United Kingdom
Level Contributor
930 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 462 helpful votes
Reviewed August 4, 2013

Stayed here as a family of 4 in a 2 bed roomed apartment for 4 days.

We hired a car from Brisbane airport and in no time we were arriving at the Manor Apartments. Offloaded our cases and then drove round the block to park in the underground car park (the Manor has a good rate here so not too expensive for a city car park).

The receptionist checked us in and were soon in the lift to our 7th floor apartment. It was very spacious with a nice area to sit around a flat screened TV and there was a dining area with a table and 6 chairs. The kitchen was well equipped with all we needed and a dishwasher too. There was also a washer/drier in the main bathroom.

The main bedroom had a good sized and comfortable bed and another large screened TV. The en suite was small but fine for what we needed. The second bedroom had 2 single beds.

The apartments were ideally positioned for everything you would want to do in Brisbane - close to the shops, good restaurants and the river.

Thoroughly enjoyed our stay here.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neale1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, August 14, 2013
Thank you for taking the time to submit your review.
We are always please to recieve such positive comment.
Thank you aagin for your support
Regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 23, 2013

This was our first stop in Australia and we were impressed with the spacious room and friendly service. The staff helped us find maps and events in the city. The room had a fully equipped kitchen that we would have used more if we had stayed longer. Wifi in room worked perfectly. The location was excellent as we walked around central part of the city. Price a bit high compared to some places but well worth the money.

Stayed July 2013, traveled with family
Helpful?
Thank IowaMjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, August 14, 2013
Thank you for taking the time to submit your review.
We are very pleaase that your stay with us was up to your expectations.
Regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 22, 2013

Great location right next to the GPO in Brisbane's CBD. Art deco sandstone building complete with gargoyles. Easy couple of minutes walk from Central Station. Comprehensive continental breakfast- juice, cereal, toast, boiled eggs, ham, tea and coffee when we were there. Apartments are clean, attractive and well set up. Staff pleasant and courteous. There is parking available (at a cost) but as the hotel is right in the city there is no way of avoiding rush hour traffic.

  • Stayed June 2013, traveled with friends
    • Value
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Helpful?
Thank frogmouth53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, August 14, 2013
Thank you for submirtting your review,
We are very pleased that you enjoyed your stay at The Manor Apartment Hotel.
We constantly stive to attain and maintain high standards of service and hospitality.
Regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 21, 2013

City central, walking distance to all the main museums and galleries, and practically next to the shopping district. Very easy to get around, great choice of restaurants close by. Well set up rooms with plenty of space, kitchen, laundry & everything you could need to 'live in' should you choose not to take advantage of all the other attractions right on the doorstep. A little noisy at night if you're a light sleeper, but that's to be expected as trade off for such a convenient location.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank CuratorInAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, July 22, 2013
We are delighted that you took the time to submit a review, thank you, guest feedback is critical to us when constantly stiving to deliver the best service, It is reassuring to recieve the feedback that we do in this very competative world.
Regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hamilton
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 13, 2013

we stayed at this apartment for a long weekend for my Husbands 50th birthday and it was everything the reviews have mentioned. plenty of space in their 2 bedroom apartment, very clean and the breakfast each morning was just enough to get us through and it was nice to have such a pleasant staff member who took great pride in his work. we were able to walk everywhere around the city from this hotel. this was our first trip to Brisbane and we loved it. we will definitely be back.

  • Stayed June 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaanja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, July 22, 2013
Thank tioy for taking the time to submit your kind review. We are delighted to have contributed to a succesful celebration of your husbands 50th birthday.
Regards
Robert
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 19, 2013

I was a bit apprehensive as I selected this hotel ahead of the one that my work had originally recommended based on TripAdvisor reviews. I was not disappointed. The hotel is located a couple of minutes walk from Central train station (I caught the Airtrain from the airport as train travel is a novelty for this Hobart boy). The buidling was deceptive as looked to be only about 10 metres wide but it goes back a long way.
Reception was very helpful and welcoming. I had booked a studio room for one night and found my room on the seventh floor. The room was small but well set out so that no space was wasted. The reclining armchair was a welcome and comfortable addition to the furniture. The room was clean and well appointed. I also found that it was quiet despite its central location.
The hotel was close to many food courts and restaurants, the Queen Street Mall was only a block away and Woolworths was within metres of the front door, so any food, grocery or other such needs could be met quickly.
A continental breakfast was included in the room tariff. There was a good selection of breakfast options available in the restaurant. It seemed that many of the guests were regulars as there was a friendly (almost family) atmosphere evident by the banter between guests and staff.
I have been raving about this hotel to everyone since I returned and am happy to recommend it to others.

  • Stayed June 2013, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank SeniorHooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManorApartments, Owner at Manor Apartment Hotel, responded to this review, June 24, 2013
Thank you for taking the time to submit your review. Guest feedback is invaluable to us.
We are delighted that you enjoyed your stay, many guests do infact return (representing approx. 70% of our total business).
Regards
Robert
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Manor Apartment Hotel

Property: Manor Apartment Hotel
Address: Manor Apartments 289 Queen St, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #18 of 157 Hotels in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Manor Apartment Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
The heritage listed Manor Apartment Hotel is situated in the heart of Brisbane's city centre. Ideal for both business and leisure travellers who enjoy the comfort and convenience of apartment style accommodation with the ultimate city address. The Manor consists of 46 studios and one and two bedroom apartments and is located just 100 metres from the Queen Street Mall premier shopping precinct. An easy walk through the mall will have you at Southbank Parklands, the Performing Arts Complex (QPAC), Art Gallery, Gallery of Modern Art (GOMA) and Convention Centre. The bright and spacious one and two bedroom apartments feature a separate living/dining area, digital TV's' bedrooms with en-suite bathroom and a fully equipped kitchen and laundry. Studios are a hotel room and are extremely comfortable for shorter stays. FREE high speed Wi Fi is available in all rooms. Each morning a FREE gourmet continental buffet breakfast is served for all guests in the sunny European style breakfast room. The vibrancy of Brisbane City, its cafes, restaurants and entertainment are all at the front door. Suitable for long or short stays, business or pleasure-our friendly professional and helpful staff are awaiting to accommodate you. Off-site parking is available with Post Office Square Car Park directly opposite The Manor for $30 per day. ... more   less 
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