As my first real stay in a hotel I was hoping for more. The staff were lovely and hotel was clean... But, the rooms are very average, my door key card stopped working TWICE, I found a cockroach, though already dead. But what annoyed me was that the hotel restaurant, like everywhere else in Queensland stopped taking orders at 7:45. Being from Perth, thats not even 6pm here, also in Perth restaurants are open till at least 9pm. I don't find that good service.
We arrived at the hotel early and was told our room wasn't ready but they would call me when it was. So we went for a wonder, 2 hours later, didn't receive a call. When we got back to the hotel they said it had been ready for ages.
Not a good first impression.More