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Traveler rating
6,140
1,618
307
109
75
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All reviews roma street station the river south bank pedestrian bridge one bedroom apartment full kitchen serviced apartment suncorp stadium great apartment these apartments short walk washing machine and dryer per night queen street mall great place to stay car park reception staff
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Reviewed January 20, 2020

Central to most thins with a short walk, great room, great view and the staff were polite and helpful

Our activities were spread around Brisbane many within an easy walk. Central shopping district was an easy 10 minute walk.

Room tip: Ask for a room with a river view
Date of stay: December 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
1  Thank gwoods55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSBrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this reviewResponded January 21, 2020

Dear gwoods55,

Thank you for your review.

We are delighted to hear that the location and facilities exceeded your expectations! It is pleasing to see our amazing teams service left a memorable impression.

We look forward to welcoming you back to Meriton Suites Herschel St again one day.

Kind regards,
Blake M
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Beautiful suite in a very good location! We had fantastic views of the city from Altitude suite. Suites were within walking distance to the malls. There is also a nice cosy cafe just outside the building. Staff at the reception were friendly and helpful.

Date of stay: December 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
1  Thank MarleneO427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSBrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this reviewResponded January 21, 2020

Dear MarleneO427,

Thank you for your review.

We are delighted to hear that the location and facilities exceeded your expectations!

Kind regards,
Blake M
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

My partner and I had a nice stay for 2 nights.
I only had one issue which was that our oven was broken and I had food with me to cook in order to save on eating out expenses. When I called reception to help, they sent someone to the room who confirmed it was broken, then they left and nothing happened to fix it or change my room. On top of the groceries I purchased, I ended up still having to eat out anyway :(

Date of stay: December 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
1  Thank Brooke K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSBrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this reviewResponded 3 weeks ago

Dear Brooke,

It is disappointing when we receive reviews such as yours and please do accept our sincere apologies that we have fallen short of the five star standards that we very much strive for. Rest assured your valued feedback is duly noted and has been shared with our team to ensure we improve our service standards and offerings for future guests.

We apologise once again and do hope to gain the opportunity to welcome you back to Meriton Suites in the near future.

Kind Regards
Marcus H
Hotel Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Check in was smooth, thoughtful gestures for our anniversary celebration - was greeted with a bottle of champagne and a card! Room was spacious and view was awesome. We had the suite that had a living area and a room: only slight issue we had was that the room's AC wasn't really cold, seemed like the vents were not as strong/blocked as compared to the rest of the room. Everything else was perfect, location was good walking distance to the main shopping street and the pier. There's a few weekend free parking slots opposite the hotel by the road if you're lucky to get it, plan ahead to save money for a meal!

Room tip: Room's AC wasn't really cold, which might only be a problem when you're visiting in the summer. Other than that, perfect stay.
Date of stay: December 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank sharngxy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSBrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this reviewResponded January 21, 2020

Dear sharnqxy,

Thank you for your review.

We are delighted your anniversary celebration was acknowledged and we hope to welcome you back for plenty more anniversaries to come!

Kind regards,
Blake M
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 20, 2020

Good value rooms and a very good area.
Rooms and parking very satisfactory.
Within walking distance of CBD, transport, eating places, and Woolworths Metro is just around the corner.
Our problem:
Staying on top floor great views but:
Very occasionally... every 2 days when the wind is at a certain angle, there is a very loud whistling
sound from the window frame area.
Maintenance filled tiny gap with silastic BUT the noise continued.
This would be very hard to fix, because only evident 1 hour every few days/nights!

Room tip: Get instructions on how to start the dishwasher.
Date of stay: December 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank Bopdata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSBrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this reviewResponded January 21, 2020

Dear Bopdata,

Thank you for your review and feedback. With out you letting us know these certain challenges that occurred we cannot use it constructively to improve our services.

Thank you for choosing to stay at Meriton Suites Herschel St Brisbane and we hope to welcome you back again one day!

Kind regards,
Blake M
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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