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“Well located, cheap, clean BUT cramped and lacks attention to detail (bed, pillows & gym)”

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Meriton Suites Herschel Street, Brisbane
Ranked #1 of 157 Hotels in Brisbane
Certificate of Excellence
Melbourne, Australia
Level Contributor
58 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Well located, cheap, clean BUT cramped and lacks attention to detail (bed, pillows & gym)”
Reviewed June 15, 2013 via mobile

Stayed for 2 nights on their opening special. This was extremely good value for money and was not disturbed but the current construction.
The rooms are well presented and clean but they are a little cramped, (FYI - Meriton Adelaide St has a better layout). I.e. you don't even have room to do a pushup in the lounge/kitchen area. Only the entrance hallway allows this.
The only real disappointment was the bed and pillows. Hotel rule 101 says you should have one big pillow and one little pillow but instead you have 4 massive (thick) pillows. I asked at reception for smaller pillows but was told you only stock the one size. In addition, your king sized bed (2 singles joined together) was rather uncomfortable at the join. This led to poor quality sleep.
The pool is one of the better hotel pools I have seen but the gym area needs some free weights. The current selection of weights only goes from 2-10kg which is nothing and could be improved.
I will stay here again but please to improve people's sleep stock 2 different sized pillows and invest in a better mattress cover so the join in the beds (on your "king sized beds" is less obvious and intrusive during sleep.
Your big plus is the free wifi and foxtel (sports channels).

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this review, June 18, 2013
Dear Smittzel

Thank you for your recent post regarding your stay at Meriton Serviced Apartments Herschel St. It was great to read your comments both good and constructive, it is with all guest comments that we as a business can grow to improve our facilities and standards to suit our guests and their comfort.

We have recently purchased thinner style pillows which are available from Housekeeping should a guest like one, we are also purchasing mattress toppers, also available on request to assist guests with a good not sleep should they require one.

I am looking into our gym to see if we can purchase some larger free weights.

We would love to welcome you back when next you visit Brisbane.

Kind Regards

Shayne L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Cork,Ireland
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 13, 2013

100% recommend this place. Brand new and finished to perfection. Booked a cube room on special for $96 as they are still building (we did not hear any building work) and they kindly upgraded us to a 1 bedroom. the staff at the front desk were very helpful and although we never got to use it they had a great pool/spa facility also. all in all had a great stay.

Room Tip: higher the better, great views!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leelike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this review, June 18, 2013
Dear Leelike

Thank you for your recent post on your stay at Meriton Serviced Apartments Herschel St. I was so happy to read your positive comments and the great stay you had in our brand new property.

All our staff would love to welcome you back when next you are in Brisbane so you can enjoy our great pool facilities?

Kind Regards

Shayne L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
13 reviews
13 hotel reviews
Reviewed June 12, 2013 via mobile

Stayed in Meriton Serviced Apartment at Herschel Street for 2 nights.

The place is right opposite of Central Transit so it's convenient to go around the city. Everything's new and clean in the room. Although it's a pity that I didn't cook myself with the nice kitchen, I really enjoyed the shower and the bed which are the most 2 important things to me. The sound proof is also good and I was not disturbed at all even though it's still under construction. The accessories are not full provided but just enough which is environment friendly. The staffs here are quite nice even the interns.

The only drawback is there is no free parking since the parking in city is quite crowded and expensive if driving a car here.

Will definitely choose Meriton again for the next visit!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wing Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this review, June 23, 2013
Dear Abdkflr

Thank you for your recent post on you stay with us. I was thrilled to hear you enjoyed your stay in our new property and that we could provide the product and service to make your stay an enjoyable one. Parking in the city is a premium and hard to find, once we are closer to completing construction we will have parking on site and a charge that reflects our competitors rates.

Regards

Shayne L
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed June 10, 2013

really great big comfy bed lovely room with full kitchen and seperate living room plus large bathroom and laundry,,,,great pool and so handy to the city what more can i say.....the staff where really friendly and profess....highly recommend this hotel there is a bottle shop across the road and restaurants not too far away

Room Tip: ask for one of the high floors with river view
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 46susan46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this review, June 11, 2013
Dear 46susan46

Thank you so much for posting a review on your recent stay with Meriton Serviced Apartments Herschel St Brisbane. I was thrilled to hear as a new property we could offer you a comfortable and restful nights sleep in our great new apartments and in such a great location right in the heart of Brisbane. I trust you will come visit us again as we climb closer into the sky our views will be spectacular.

Kind Regards

Shayne L
Hotel Manager
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RHYL NORTH WALES
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 9, 2013

We stayed here last night great hotel great location only built up to level 10 at the moment but will be great when finished! Great check in very friendly great gym and pool booked again for december !! Would recomend

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LITTLERED73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this review, June 11, 2013
Dear LITTLERED73

Thank you for your post on your recent stay with Meriton Serviced Apartments Herschel St. I was pleased to hear you had a great stay in our brand new property and that we could offer a standard of accommodation and services that made your stay enjoyable.

We would love to welcome you back when next your are in Brisbane and need accommodation.

Kind Regards

Shayne L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 8, 2013 via mobile

Just stayed at the new Meriton hotel in Brisbane.

First of all I was impressed by the service before arrival - phoned me to warn that work still being undertaken (till building higher up the building). Was not a worry as only staying one Saturday night and not a problem.

Check in was great and greeted by friendly staff - no teething issues at checkin.

Room was great. Well fitted kitchen, great appliances, lovely large bathroom, firm bed and pillows.

Little glitch with air con that was fixed in less than 5 minutes. Nice too that you can open the windows.

Great for Suncorp, 2 mins from Roma station.

Gym fitted with new equipment and pool and spa looked lovely.

All round nice hotel, great location and I am sure will be a winner.

Stayed June 2013
Helpful?
Thank StevePColes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABrisonHerschelSt, Manager at Meriton Suites Herschel Street, Brisbane, responded to this review, June 13, 2013
Dear StevePcoles

Thank you for your post a comment on your recent stay at Meriton Serviced Apartments Herschel St. I was so pleased to hear we could assist you with information prior to your arrival at our new property and that you enjoyed your stay in the apartments.

We look forward to welcoming you back when next you are in Brisbane.

Kind Regards

Shayne L
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Herschel Street, Brisbane

Property: Meriton Suites Herschel Street, Brisbane
Address: 43 Herschel Street, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 157 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:5 star — Meriton Suites Herschel Street, Brisbane 5*
Number of rooms: 260
Official Description (provided by the hotel):
Arriving in Brisbane, you will find your destination in ease as you pursue in the direction of the city skyline's tallest building. Be amazed as you arrive at our front door, impressed by the never ending sky high tower that stands before you and be treated to five star luxury as you are welcomed in by a team of delightful porters and amazing guest services staff. Feel the anticipation as you soar to new, 74-storey heights in our high-tech lifts and be welcomed into one of our 260 stunning, beautifully appointed suites, fully equipped with the finest furnishing, modern facilities and the superior comforts of a gourmet kitchen, known to all Meriton Suites. Those staying in our 2 and 3 bedroom Altitude Suites will be subjected to unrivalled views of the beautiful city below and beyond, while our Infinity Penthouse treats guests to a phenomenal luxury living experience from the very top of Brisbane city. Sleep soundly on deluxe bedding and treat yourself to the soothing morning and afternoon sunshine that filters into the suite through floor to ceiling windows. Experience the immaculate daily cleaning services that our housekeeping team continuously endeavour to deliver and come home to watch the magical glimmer of the city lights illuminating below as day becomes night. Pamper yourself and refresh the body using the stylish bathroom amenities that comes equipped in all suites. Take advantage of our first class recreational facilities, including a fully equipped fitness centre and a heated indoor lap pool or unwind in a hot bubbling spa and steamy sauna, leaving you refreshed and energised to explore the brilliant attractions that await below. Search the web for things to do in Brisbane using our complimentary Wi-Fi connection or simply ask our 24 hour guest services team who will be more than happy to assist. The perfect base for exploring the south-eastern corner of Australia's Sunshine State, Brisbane parades a vibrant, youthful and laidback culture mixed in with the global and commercial aspects of a new-world city. Getting around will be made simple as we are conveniently nestled adjacent to Roma Street transit hub. Our prime location on Herschel Street positions us only moments away from the happening hub of South Bank, the city's premier lifestyle and cultural destination. Offering lush parklands, world class eateries, gorgeous views and a calendar of events to keep the city entertained throughout the year, South Bank is a must visit for all travellers. Boasting Australia's only inner-city, man-made beach, a sparkling lagoon surrounded by white sandy beaches and sub-tropical plants also makes South Bank the perfect location to soak up the year-round warm climate. For catching a live sports match, sport lovers will be glad to know that Suncorp Stadium and the GABBA are within easy walking distance while those looking to embrace arts and culture can find plenty in the Gallery of Modern Art and Queensland Museum, also only minutes away. A trip to Brisbane is not complete without a visit to the city's famous Queen Street Mall. Only a 10 minute walk away from the hotel, this fantastic retail hotspot is a shopaholic's dream. Discover the latest fashion, homewares, accessories and gifts from a choice of six major shopping centres that fall between George and Edward Streets in the city centre. Between the mix of stores are some of the city's most popular places to dine, so be spoilt for choice with an array of cafes and restaurants that will re-energise you to explore the sights. Choose not only to stay in luxury when you stay at Meriton Suites Herschel Street, but choose the best quality and better value accommodation option in Brisbane. ... more   less 
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