I had been wanting to try this restaurant for quite some time now and when i got an invite from a friend i couldn't say no. My Husband and I shared the Carolina special for $40 we got some ribs, chicken wings with a blue cheese sauce and their New york fries which is topped with a meaty tomato sauce and sour cream. There is no aircon here just one tiny fan above your head (there is quite a large airconditioning vet in the ceiling but it wasnt on while we were there) so it was really hot inside, there was music playing at a level that you actually have to shout at the person sitting beside you so they can hear you! Not a fan of this in any dining establishment.
Behind the counter, i would like to say that is was like organised chaos but sadly, it wasnt, it was chaos! Gordon Ramsay would have a field day trying to get these guys to work together as a team! They are more than comfortable to have a conversation between themselves for 5 minutes when the line to order is more than 6 deep! We were not impressed! This could be why they had a 45 minute wait for food when we left too. Anyway i could vent for ages on that, onto the food...
The ribs were not the extreme greasy and fatty that you can sometimes get which was really nice and while i wore the smokey sauce like the Jokers smile while eating I wondered how long they were just sitting around for was they were not very hot and I was hoping that the sauce would be home made but it definately tastes straight out of a bottle. The chicken wings sad to say tasted like they had been battered and frozen in a cardboard box for several months and forgotten and then pulled out from the back at the last minute. Thank goodness they were cooked the whole way though. They had a strange taste to them i have yet been able to pin down (my husband thinks its a preservative taste) but in the end we left them as they were pretty horrid. And the fries... the saving grace to this restaurant and the only reason it got an average score and not a poor. They were the only thing that came to us hot and the sauce was fantastic. If i went there again it would be just for these fries!
You can order ahead and take away - if you haven't been and desperately want to try it I would suggest to do that. We were dying for a american themed restaurant to come to Brisbane (even had thoughts of opening one ourselves) but this one sad to say missed the mark. I want good USA customer service when I go there and if the service and food was good I would have left a tip!
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