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“DO NOT UNDER ANY CIRCUMSTANCES STAY HERE!!!!!!!!!!!!”
Review of PA Apartments

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PA Apartments
Ranked #62 of 141 Specialty Lodging in Brisbane
Reviewed July 13, 2013

DO NOT EVER STAY HERE! These rude nasty incompetent and VERY UNPROFESSIONAL managers do not follow a safe Motel Room Key Protocol. We arrived in the evening when it was dark, and retrieved our key from the Safety Deposit Box on the outside of Reception as instructed, and proceeded to what we thought was our room, only to enter a darkened room which showed signs of already having an occupant/occupant. We hastily backed out of the room only to be met by a group of four frightened women from the room next door armed with a high heel spiked shoe – all ready and armed to attack us from behind as we backed out of the occupied room! What a frightening welcome to this so-called “safe” Motel.

One of the four women rang the After Hours number, and a very surly “manager” came down to greet us and find us another room. He admitted that he had caused the problem by giving the four young women the room as their booking was wrong, but he gave them our room WITHOUT a key, and informed them he didn’t know where the key was. (He actually gave them access using his Master Key - surely that would have sounded a warning). When we got to Reception the next morning, his partner admitted that she had caused the problem by allocating the room to us and leaving the key in the Safety Deposit Box for us to collect. When we pointed out to her how unsafe we had felt when we were nearly attacked in the dark, she pointed out that “we hadn’t been attacked” and brushed us off. Said our booking was on the computer but had severe difficulty understanding how it worked. She is the rudest hotel “Manager” we have ever run in to on our travels, and we travel frequently. She wasn’t prepared to let us talk to the owner of the Motel, wasn’t prepared to discount our room rate in compensation, threatened to ring the police if we didn’t get off the property, and we encouraged her to call the Police, as she was totally out of hand and EXTREMELY UNPROFESSIONAL, she then refused to ring the Police, and refused to give us the location of the nearest Police Station so we could report this incident. How dare you treat us like this!

We were assured that the female manager she would get back in contact with us after she had spoken with the owner of P.A. Apartments. We have since sent 2 e.mails to the P.A. Apartments in Brisbane requesting correspondence with the manager, and/or a discount of our room rate. This VERY INCOMPETENT so-called “Manager” obviously feels that the full rate for this room is right and reasonable even when so very obviously PATENTLY UNSAFE on the one night we stayed. We can only assume that she has tried to hush this incident up, and has not informed the owner of the P.A. Apartments, and we feel the only way to bring this horribly frightening incident to their attention is by posting on Trip Advisor.

On the morning we left, we spoke to another guest in the car park underneath the building who was also leaving. She said she would never stay there again, she had only stayed there as the Motel she usually stayed at just down the road was booked out for this particular night. Hope word of mouth gets around about P.A. Apartments and how unpleasant it is to stay there.

Shame on both Managers of P.A. Apartments – you are both an absolute joke – don’t know why you are still employed – maybe you need to go on a Management/Safety Protocol course immediately and learn how to treat your guests and keep them safe!!

Let’s see if the owner of P.A. Apartments has the guts to do anything about this situation now – or if this sort of behavior towards guests comes from the top!!

K & G Anderson

  • Stayed: June 2013, traveled with family
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3  Thank Gaz751
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron S, Owner at PA Apartments, responded to this reviewResponded August 5, 2013

This is every hoteliers nightmare. A guest who wants to make a dramatic mountain from a molehill. Yes, an initial mistake was made, and promptly acknowledged. The occupiers of the room were untroubled, but the complaining guest seemed to be angling for a free stay, and made an enormous fuss, which continued the following morning. Attempts to placate, fell on deaf ears, and they foreshadowed a nasty review, as payback. What else can one do.... ?

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58 - 64 of 72 reviews

Reviewed July 12, 2013

We needed a apartment for a week while my wife had surgery, at Greenslopes hospital and then recuperation time.
The apartment was new, very clean with all mod cons, very comfortable.
Its location was perfect for our needs, across the road from PA hospital and a 5 minute drive for us to Greenslopes. A large shopping centre is 150 metres away, a wide variety of eateries are also only 150 metres away.
While close to everything it was very quiet with suburban houses adjacent.
All in all a very good choice

  • Stayed: July 2013, traveled with family
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Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2013

We booked this location due to it being close to our appointment we had the next day.
The room is big , new looking , clean and we thought it will be a great spot but however,we had prepaid and booked a 2 bedroom apartment for the night. When we arrived we where missing the main bedroom so we had to phone the manager at approx. 8pm to come and unlock the main bedroom and this took a bit of time and we finally got our other bedroom.
Next morning I went to have a shower and the shower door opens within the shower recess and I had trouble closing the door behind me to have a shower. I has to squeeze past the door and had only 2cm of room so it was vert tight.
The owners was very friendly and location is great and would consider staying again.

  • Stayed: May 2013, traveled on business
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Thank Stumpie8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Byron S, Owner at PA Apartments, responded to this reviewResponded November 9, 2013

Hello Stumpie, your point about the shower screens is well made - all shower screen doors now open outwards as well as inwards, so there is no problem with getting in and out. Look forward to seeing you again soon.... byron

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Reviewed May 27, 2013

My family just hired out 2 x 2 bedroom apartments.
The close proximity to the GABBA meant that we were within walking distance which was very good for us.
We were also able to walk to the nearby shops to obtain food, fast food and there was a bottle shop there as well.
The apartments were very tidy and clean.
The Owners / Managers were also very helpful.
There is a train and bus station neaby if you needed to go into the city.

Room Tip: Our room was north facing which meant it was lovely and sunny. There was no noise from the lifts, a...
See more room tips
  • Stayed: May 2013, traveled with family
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Thank Sharon J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2013

My partner and his son and I have just spend two nights in one of the two-bedroom apartments. Being a new block, everything is modern and clean, the beds are comfortable and it is well-appointed. The views out towards the Gabba are great too. The couple who manage the apartments are pleasant and helpful. It is close to a shopping centre and within walking distance of some pub-type restaurants. It is close to a bus stop as well as a train station. We were most comfortable at PA Apartments.

Stayed: May 2013, traveled with family
Thank Rene000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

beautifully presented 1 bedroom apartment stay...close to the CBD, train station, bus stop and of course with a cafe across the road good for the early morning starts. If you're flying in from interstate or international quick access from the Airport through the new tunnel...30 minutes wow! Coming from Auckland it is pretty impressive at 5.30pm or thereabouts to be at your destination in 30 minutes especially from the airport...

Room Tip: great balconies, ask for a room on the top floor for a great view of the CBD and surrounding green b...
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  • Stayed: March 2013, traveled with friends
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Thank CCBryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

We stayed in Brisbane for about five days to see a concert and go to the test match at the Gabba. The apartments were really pleasant - they were modern, clean and surprisingly spacious! We stayed with another couple in a two bedroom apt. and I expected it to be pretty cramped - most 2 bed apts I've stayed in are pretty small. However there was more than enough room for the four of us, with the apartment having two pretty separate sections each with their own bathroom, and even a second kitchenette, in addition to the main one. It was like having two small apts joined together, so there was heaps of space and we didn't feel 'on top of one another.' Really good.
Location was really convenient for the Gabba. I was also surprised how easy it was to get into the city - about a five minute trip by bus or train to get to Southbank, CBD. Really nice view of the city from our balcony. The managers were also really lovely, helpful people. The only downside of the place was being so close to a major hospital, sometimes you might hear sirens etc., although we didn't notice any in the five days we were there (and I'm a pretty light sleeper!).
We really enjoyed our stay and would definately go back next time we're in Brisbane :)

  • Stayed: November 2012, traveled as a couple
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1  Thank juliaeryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PA Apartments

Address: Wolseley Court 40 Wolseley St | Woolloongabba, Brisbane, Queensland 4102, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 141 Specialty Lodging in Brisbane
Price Range: $106 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — PA Apartments 4.5*
Number of rooms: 20
Official Description (provided by the hotel):
We aim to give you a 'home away from home' experience for anything from one night to months at a time. Cooking facilities, privacy and easy access to shopping, PA Hospital, transport and other services together add up to a satisfying and nurturing Brisbane experience. ... more   less 
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