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“pretty good”
4 of 5 bubbles Review of Punthill Brisbane

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Punthill Brisbane
Ranked #10 of 157 Hotels in Brisbane
Certificate of Excellence
New York City, New York
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“pretty good”
Reviewed June 10, 2013

Two significant pros: (1) Location is absolutely perfect, in that the neighbourhood is very quiet for being in the city, and there are a lot of "things" within short walking distance. The walk into the city was only 8 min. but was uphill on the return, but we enjoyed the exercise. (2) The room was modern and clean, and a comfortable size (for a "studio room"). (3) also the included parking was helpful. (4) oh yeah! and there was internet included in our booking, which was nice (although it kept "kicking us out" so we had to keep logging in every so often when checking email).

For the cons: We were slightly disappointed that the obvious specks all over the carpet were not vacuumed after 2 days - till we asked for it - but generally the housekeeping was otherwise GOOD.

The bathroom IS quite small and water from the shower DOES fill the bathroom when you use it (as many mention). We used the floor mat to soak up the water but it is not nice to stand on a wet towel as you dry yourself after shower. Don't plan to spend much time in the bathroom!

The walls were a bit thin and we were slightly disturbed, by other tenants on RARE occasion, but primarily by the slamming of some door early in the morning (9am - we are on vacation!) presumably by some workers doing refurbishment.

We had the best ever holiday in Brisbane, and did not spend much time in the room. The mini-kitchen was adequate for our stay, as we were mostly out, but I think we would have been less happy had we spent more time in the room. Still we would CERTAINLY recommend Punthill to any single or couple wanting to be "in" the city.

The management are VERY accommodating, responsive, and friendly. We WOULD stay here again. Oh yeah, just remembered there is also a nice little open air gym and nice pool (and sauna), if you don't mind exercising with an audience (all rear facing apts). Not a complaint, just something you should know. We certainly recommend Punthill, Brisbane. (pretty good value for money too)

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheSC0TTMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, June 12, 2013
Dear TheSCOTTMan,
Thank you for your review of Punthil Brisbane.
We are very pleased that overall you enjoyed your stay at the property and are happy to recommend Punthill too!
We look forward to welcoming you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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597 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
San Francisco, California
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 8, 2013

Punthill Brisbane is a short walking distance to CBD. The rooms are quite exceptional with a new kitchen and a large balcony. They don't provide comforters in the rooms, just a blanket which I didn't like. The bathroom is a bit small and there are no vents so it gets very wet and steamy after a shower. There is a half a shower door so the floors get quite wet. The staff, although are quite nice, they aren't very helpful at all. Don't ask for directions because they gave us wrong directions both times. Don't ask for a map because they have none. I would recommend Punthill Brisbane if you are a regular traveler to Brisbane. I would not recommend Punthill if you are like me, new to Brisbane and would like to know information about the neighborhood. One last thing I would highlight is that most nearby restaurants are closed on Sundays so I recommend getting out on Saturday or Sunday morning.

Stayed June 2013, traveled on business
Helpful?
1 Thank allamoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, June 10, 2013
Dear allamoe,
Thank you so much for your review of Punthill Brisbane.
We are extremely sorry that the staff member at the desk was unable to assist you and in fact gave bad directions. This is really disappointing and we will address the issue immediately and very thoroughly. Staff do use google maps to supplement what should already be very good knowledge of Brisbane, so they certainly should not be making errors.
It is a short seven minute walk to Eagle Street Pier and there are a large number of beautiful restaurants along the river which are certainly very busy over the weekend.
We have stacks of local maps in the foyer and cannot understand why you were not provided with maps and adequate information. We will rectify this without delay.
We do hope to welcome you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 2, 2013

The value at these apartments is exceptional. Well fitted-out, clean and new looking, a balcony (don't you just hate being 'locked-in' a room), and only 10 mins pleasant walk to Queen Street mall. The staff are superb and helpful. The bed was comfortable and the space just about right for a couple. The bathroom was a little cramped - but had a good shower multi-option - especially an ultra-fine mist - delightful. You do not get the views of Meriton (but that has no balcony and is miles away) or the history of Treasury but overall I would say the value is #1.

Room Tip: Hard choice - the rooms are the same, with the best views are on the shade side. Maybe sun side in w...
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Edwin G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, June 3, 2013
Dear Edwin G,
Thank you for your comments regarding Punthill Brisbane.
We are delighted to read that you enjoyed the apartments and service at the property and we look forward to welcoming you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
102 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed May 31, 2013

I stayed for a conference in Spring Hill and chose this hotel online based on price and location. Even though I have stayed at two punthill properties before, I was not expecting what I got! Spacious room with everything you could want - huge bed, heaps of closet space, couch, chairs, table for work and eating, dishwasher, pots, cutlery, cups, fridge, electric stove, huge TV and long balcony too! This would make a really good stay for a professional single or couple for a week or more. I really loved the setup and location and will be back!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AliKeane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, June 2, 2013
Dear AliKeane,
Thank you for taking the time to provide your review of Punthill Brisbane.
As a return guest to Punthill, we are thrilled to know that you enjoyed your recent stay at our Brisbane property.
Our conference room was recently completed at Punthill Brisbane too, so hopefully your company may consider our facilities for their next event!
We look forward to welcoming you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robina, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 28, 2013

Stayed only one night last weekend as my son's 30th birthday function was in Brisbane. Efficient staff, minimal noise, room was spotless, comfy bed and kitchenette was a great set up. Minor annoyance was that the one lift was small and slow. We will definately stay here again and recommend it highly to couples.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SusanH1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, May 29, 2013
Dear SusanH1957,
Thank you for providing your review on TripAdvisor.
It is very pleasing to know that you enjoyed your recent overnight stay at Punthill Brisbane and that you are happy to recommend Punthill too.
We do hope that your son had a fantastic birthday party!
We look forward to welcoming you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2013

From the minute we walked in to the reception to check in we felt at home. Nothing was too much trouble to help us with information and directions.The room was fantastic,nice and large. Very well appointed features and very comfortable.We wanted for nothing.We will be staying there again for sure.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bruce c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, May 29, 2013
Dear bruce c,
Thanks so much for your review of Punthill Brisbane.
It is great to hear that the property met all your expectations and that you are already looking forward to a return trip!
We hope to welcome you back to Punthill soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SydneyCandy
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 27, 2013

7/10 Pleasant

Stayed 3 nights on higher level streetside which was quiet and ok outlook. Reception were
efficient and helpful. Decor is the standout for this property it's a very smart design. There
were a few maintenance issues but the unit was spacious and clean. 10 minute walk to Mall, bit
uphill coming back. Great Coffee shop "Plan B" across the road, Woolies S'mkt 10mins. The lift is very slow so be prepared. Free internet in the foyer.

Room Tip: Poolside seem to get the sunshine in the afternoon. Higher levels are better.
See more room tips
  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SydneyCandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, May 29, 2013
Dear SydneyCandy,
Thank you for taking the time to provide your comments on TripAdvisor.
We are pleased to know that overall you had an enjoyable stay at Punthill Brisbane and we look forward to welcoming you back to Punthill another time.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Punthill Brisbane

Property: Punthill Brisbane
Address: Camelot Inn 40 Astor Tce | Spring Hill, Brisbane, Queensland 4000, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #10 of 157 Hotels in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Punthill Brisbane 4.5*
Number of rooms: 70
Official Description (provided by the hotel):
At Punthill Brisbane you will discover stylish and spacious accommodation on Astor Terrace, Spring Hill, only a few minute’s walk to the heart of Brisbane CBD. Our Studio Apartments feature luxurious king beds, private balcony, kitchen, workspace, Flat Screen TV, Ipod dock and a quirky, contemporary designer furnish. Guests can unwind at the end of the day in our cool outdoor courtyard featuring heated Swimming Pool, Spa, Open Air Gymnasium and Courtyard area. Punthill Brisbane is located just a short walk away from Central Train Station, Queen Street Mall and Brisbane's thriving business and commercial business districts, making it the perfect accommodation choice for business and leisure travelers. ... more   less 
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