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“Excellent Staff and Great Location” 5 of 5 bubbles
Review of Mantra Midtown

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Mantra Midtown
Certificate of Excellence
Brisbane, Queensland
Level Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Excellent Staff and Great Location”
5 of 5 bubbles Reviewed July 4, 2013

We recently stayed at Midtown Apartments for our "date night" weekend getaway from the kids. This was the first time that we stayed at this brand new hotel and from the time we made the phone call to make the booking all the way through to our departure we were very impressed with this accommodation and the professionalism of the staff who made our stay exceptional. The apartment is set back a couple of streets from the heart of Brisbane and makes all of the main attractions highly accessible including plenty of wonderful restaurants all within walking distance. The Apartment itself was extremely clean and well appointed with a small balcony allowing great views to Brisbane City Hall and the mountains in the background. The apartment has car parking which was great for us as we were going on a road trip when we left so the car was already packed and ready to go. I would definitely rate this place and the staff are terrific. Very few places in Brisbane have impressed us like this one.

Room Tip: We stayed on the side facing the Casino and Southbank and on a higher floor where we had good views...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lambie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, Manager at Mantra Midtown, responded to this review, August 5, 2013
Dear Lambie66,
We are so glad that your date night weekend was a success and that we were able to help in a small way to make it memorable. We look forward to seeing you again when you next need a break and we'll make sure we have some new ideas of things to do and places to dine for you. There is a new bike tour that runs along the Brisbane river that might be a bit of fun to try.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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927 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
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Jeddah
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

The apartments just recently opened in 2012. Very clean and great views of the city from the balcony. The location was excellent and we were a short walk from all the cities attractions. The staff at the front desk were extremely in helping us organize our tours and transportation. There was also a tourism office in the Queens Street Market a 10 min walk away where you could find out about and book tours. The only downside was the smoke detector in the kitchen which was extra sensitive and the alarm would go off as soon as we tried to cook something.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mish3al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, General Manager at Mantra Midtown, responded to this review, June 26, 2013
Hello Mish3al,

So glad you enjoyed your stay with us, and exploring fabulous Brisbane (the hidden gem of Australian cities). Brisbane Marketing and the visitors information centre certainly do a wonderful job and I'm glad you experienced this as well. I will let them know of your comments.

Just a note for your information regarding the smoke detectors in the rooms - these are set to Australian Fire Safety standards and are regularly checked to ensure they are up to standard by the local fire department. The Australian Fire Services have a 'better safe then sorry' policy which is excellent but it does mean that the smoke detectors are sensitive when we cook dishes that emit a bit of smoke. We do our best to help with this by providing the extraction fan above the stove top.

If you do happen to visit Brisbane again, please pay us another visit - even if it's just a pop in to say hello!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

I travel to Brisbane for work a fair bit and at the whims of the procurement department as to which hotel I stay at. I had never heard of Midtown Apartments before but when I arrived I was very pleased. Great location in the city, can walk to Southbank and Eagle st pier plus close to the main mall area. The room was nice, the gym was nice and the pool looked really nice too but I didn't try it (next time). The place is small but space is used well so you aren't cramped.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DomK602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, General Manager at Mantra Midtown, responded to this review, June 26, 2013
Thanks DomK602,

We are very glad that the whim of your procurement department brought you to us. We look forward to seeing you more frequently and will make sure your repeat visits are as good as your first stay.

See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level Contributor
144 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

We booked a 2 bedroom 2 bathroom apartment. The room was ready for early checkin which was great.
The apartment looked just like the website photo's (which doesn't happen often). Great balcony with views to the river.
Everything was virtually brand new. The beds were super-comfortable!
Queens Street Mall and Eagle Street Pier are 2 minutes walk away - so it's difficult to beat the location.
Really good value given the standard and location - I will be returning.

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Stephen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, General Manager at Mantra Midtown, responded to this review, June 26, 2013
Thanks Stephen,
Look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Vila, Vanuatu
Level Contributor
69 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed June 2, 2013

My partner, myself and our 2 kids aged under 4 stayed in a 2 bedroom apartment for 2 nights.

What we liked:
Location was fabulous -close to shopping, restaurants, botanic gardens, river, public transport, the works.
Room was newly renovated and very clean and fresh -a pleasure to stay in.
Kitchen was well appointed, as was the laundry.
Staff friendly, check in was fast and helpful and enquiries attended to efficiently.

What we didn't:
Just a few little things really. No DVD player, which was surprising as the apartment has everything else. Pool nice but not heated so couldn't use it when we stayed (may) as too cold. Internet was expensive and slow.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank malolava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, General Manager at Mantra Midtown, responded to this review, June 26, 2013
Thanks Malolava,

We are glad you enjoyed your stay with us, the location, the room and our excellent staff.

Just an FYI in answer to your comments
... the heating for the swimming pool is being looked at by the Building Body Corporate and not within our control. If this changes in the future we will update our facilities information however in the meantime the only option we have is to state that it is an outdoor pool. It is fresh during the 3 months of cooler weather in Brisbane but guests can always sweat it out in the Sauna after a refreshing dip.

We have Foxtel and digital TV which offers 70 odd channels of television which is why we decided not to have DVD players in the room. Once we have been opened for a little longer and have more feedback we can review this.

Lastly, we have let the provider of our internet know of your comments. With the upgrade to the internet structure by the Australian Government's National Broadband Network we do hope this will help internet service providers (all of them, not just ours) in this area.

We are very much looking forward to welcoming you and your family again when you visit Brisbane next. Thanks again!
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London, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

This was a welcome oasis for me in a trip from Cairns to Melbourne in high summer. I was thrilled to find a great last minute deal on booking.com and it was a real treat for me after backpacking for a couple of weeks. I arrived really really early - hoping to dump my bags at 9am - I was given an early check in at no extra cost by the charming chap on reception. I was thrilled. The room was spotless, new and stylish. Huge TV in the main room, smaller one in the bedroom, balcony, full kitchen and laundry - I wished I could have stayed two nights.
I was a newcomer to Brisbane and the friendly chap on reception provided me with a map and drew me a route around the city which proved to be a lovely morning's walk. I didn't have time to swim in the beautiful pool or the motivation to use the gym but I checked them out and they were lovely. A very positive experience. I say I was backpacking, but I have stayed in some really top class hotels in my time and this was certainly up there. Bed was heaven.

  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LexieLou77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, Manager at Mantra Midtown, responded to this review, June 18, 2013
Dear LexieLou77,

Thank you very much for your lovely comments and also for taking the time to post a review.

We are extremely pleased to hear you enjoyed your stay with us, and also enjoyed everything that Midtown Apartments and also Brisbane has to offer!!

We are very lucky to have such wonderful staff and I will let them know about your comments.

If or when you return to Brisbane let us know.

Kind Regards,
Graeme
Manager
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Christchurch
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 27, 2013

I have stayed many times in Brisbane but have no idea how I could have overlooked this hotel/apartment in the past. Stayed 2 nights and wished I had another week just to stay there and relax. It was a holiday on its own. Room very well organized for a smaller area with everything there at our fingertips. Very very clean, very very comfortable, no noise, great view, and so close to everything. Excellent outdoor BBQ facilities, one of the best I've seen, and maximum privacy thanks to some very clever designers. Staff were brilliant and helpful. Am already planning a return, but will make my stay longer. To reception staff who may be reading this - same room please, see you soon :)

Room Tip: Go up, the views are great, if you can
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  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rosa026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidtownBrisbane, Front Office Manager at Mantra Midtown, responded to this review, June 18, 2013
Dear Rosa026,

Thank you ever so much for the wonderful review!

We are very pleased to hear that you really enjoyed your stay and we are looking forward to your next visit.

Please feel free to contact me directly to make your next reservation and once again that you very much for your lovely comments.

Regards,
Greg Jackson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra Midtown

Property: Mantra Midtown
Address: 127 Charlotte St, Brisbane, Queensland 4000, Australia (Formerly Midtown Apartments)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 133 Specialty Lodging in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra Midtown 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
In your fully serviced apartment you will find room to spread out, a fully equipped kitchen with modern appliances including dishwasher and full size refrigerator, laundry facilities, iPod dock, private balcony and a 40" digital TV in the living area with a 32" in the master bedroom. What's more, you're close to everything. You have the business and financial district of Eagle Street a short walk away, the dining precinct of Eagle Street Pier within a leisurely stroll, and if you're looking for entertainment then the Queensland Performing Arts Centre (QPAC) and Gallery of Modern Art (GOMA) is just across the bridge. You may be up for a little shopping, then Queen Street Mall is within easy walking distance, or the eclectic atmosphere of Fortitude Valley is very close by. Take a chance at the Treasury Casino or enjoy the beautiful surrounds of the Botanic Gardens. Choose from Studio, One Bedroom, One Bedroom Executive and Two Bedroom Apartments; Mantra Midtown's stylishly appointed and contemporary apartments have everything you need. The pool, the spa, the sauna and the fully equipped gymnasium are there for your pleasure. The boardroom seats up to 14 comfortably so you can conduct business without leaving your Brisbane hotel. It's also good to know that you can simply venture downstairs for a drink or a meal at 127 Bar and Bistro, right at the entrance to reception. There is also Streetside Cafe for a relaxing coffee, breakfast or light lunch. Beside this you'll find the little things like hairdryer, tea & coffee making facilities as well as secure undercover parking and express check-out. ... more   less 
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