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“The Family Wedding”
5 of 5 bubbles Review of Toowong Villas

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Toowong Villas
Ranked #72 of 157 Hotels in Brisbane
Certificate of Excellence
Armidale, Australia
1 review
“The Family Wedding”
5 of 5 bubbles Reviewed December 6, 2012

Our whole family, 8 families in total, stayed at the Villlas. They offered different sized complete units, a fantastic BBQ and pool area and absolutely nothing was too much trouble. Cannot recommend them highly enough

Room Tip: All rooms great. Just ask them about your personal needs. They will accommodate you
See more room tips
  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, December 10, 2012
Dear Jenny M
Thank you very much for your exciting review. The Staff and Management very much appreciated your comments.
We put on a special morning tea for the Staff as we also appreciated their efforts that weekend. It was very busy.
Reviews like yours encourage all of us to keep and improve the quality of the service we provide for our guests.

Thank you again for your review and we did enjoy the weekend.

Jim Donohue

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    56
    95
    20
    9
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Urunga, Australia
1 review
5 of 5 bubbles Reviewed December 5, 2012

We stayed 2 nights for my son's wedding. Managers & staff were wonderful & couldn't do enough, especially when it came to helping us find the wedding venue (even photocopied maps for us to use!) Unit was very clean & spacious, with everything we needed. Very attractive property..would definitely recommend to others! :-)

Room Tip: All rooms set back from the street, so no noise issues
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenni D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, December 10, 2012
Dear Jenni D
Our Staff were very excited to read your review and your comments are very much appreciated.
We put on a special morning tea to thank our staff for their efforts. That weekend was very busy and our staff put in long hours.
We enjoy assisting our guests where we can. The results show when we get encouraging reviews such as yours.

Thanks again for your review.

Jim Donohue

Manager
Manager
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tannum Sands, Australia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed December 4, 2012

These are very good apartments if looking for reasonably priced Brisbane accommodation. Good location,easy access to the city via ferry or train, good local amenities. We were there for medical appointments and the rooms were comfortable and spacious (apart from the shower but you did have a bath). Very friendly and helpful owners. Our room was by the pool and had a lovely patio.
You did get road noise but once doors were closed it wasn't noticable.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ryanscon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, December 10, 2012
Dear Guest
The Staff and Management very much appreciated your comments. We try very hard to make our villas a home away from home and our girls work very hard in their efforts to achieve that objective.
We trust your medical appointmentts were positive and we look forward to seeing you again.

Thanks again for taking time to write your review

Jim Donohue
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
relevant
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed November 6, 2012

very bad place and very bad people we never come again !
the room quality is 1970 type the manager is
not correct we have rent a room for my family and the manager charge me two room we arrived let with two child at 23h30 pm and we have no choice to pay two room
at other place in australia we have a very good friendly staff and nice accomodation

Room Tip: choose an other place
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank darwinarthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, November 14, 2012
Dear Guest
Thank you for your review. Feedback such as this assists us to continue to improve our already high standards on a continous basis. We are however having difficulty understanding the issues that have made you write your review particularly given the delay between your stay with us and your review is 10 months.
Our understanding is that you booked your accommodation via an agent and the rooms we supplied were consistent with those booked by the agent and charged by us. If this is not the case we would appreciate an email clearly explaining the issues that affected your stay with us though given the delay in alerting us to the problem I am concerned at what we may be able to do to help at this stage.
Hopefully we may be able to find a solution.

Thank you for your review.

Jim Donohue
Manager
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A TripAdvisor Member
4 of 5 bubbles Reviewed October 23, 2012

Stayed over night and as we were very tired from our early morning start we had a very good sleep after our medical appointments and returned to Hervey Bay on 11 am train.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, October 24, 2012
Dear Guest
Thank you for taking the time to write a review.
Your comments are much appreciated.
I hope your medical appointments went well
Jim Donohue
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed October 21, 2012

Very friendly on-site managers and a very presentable, clean and comfortable two-bedroom unit. Grounds are just lovely, pool great and location really good! Would definately recommend and stay again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, October 24, 2012
Dear Guest
We were very pleased to read your friendly comments.
Our staff were greatley encouraged by your remarks.
Thanks again
Jim Donohue
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed October 16, 2012 via mobile

I recently needed accommodation close to the Wesley Hospital to support an elderly family member who was booked for treatment early the next day. I asked for a quiet room with easy access. Unfortunately this request was ignored; our room was right on a busy roadway and had steps up and then down into it. However the villa (2 bedroom) was clean and spacious, with a decent sized kitchen with fully functioning (though dated) cooker. A few more kitchen items would make it more homely (whisk, salad bowl and servers, casserole dish). It also had full laundry facilities in the bathroom, though an airing rack would be helpful for those on longer stays. Overall it was reasonable, but for the cost I could have had a night at a 5 star hotel!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nameofmine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ToowongVillas, Manager at Toowong Villas, responded to this review, October 24, 2012
Dear Guest
Thank you for your remarks. I'm sorry your stay did not meet your expectations.
We try very hard to meet special requests if the request is made at the time of booking, however it is not always possible based on the number of bookings at that time.
I note you say a number of extra items would make the apartment "homely"
Servers, casserole dishes, and an airing rack are supplied in the rooms. If any of these were missing a phone call to reception would have fixed that quickly. We have a regular inspection program where all apartments are inspected and missing or damaged items are replaced.
Currently the body corp is costing a number of upgrades including TV's, revamped kitchens and bathrooms, new curtains ($20,000) and painting.
We believe when finished we will be as good as any 5 star hotel.

Jim Donohue
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Toowong Villas

Property: Toowong Villas
Address: 9 Ascog Terrace | Toowong, Brisbane, Queensland 4066, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#28 Family Hotel in Brisbane
#64 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Toowong Villas 4*
Number of rooms: 48
Reservation Options:
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Also Known As:
Toowong Villas Hotel Brisbane
Toowong Hotel Brisbane

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