We stayed at Rydges Brisbane for long weekend last week and we weren't very impressed at all.
Our room was right next to the Gym and could hear people running on a trade mill at 5 o'clock in the morning.
On Saturday night, there was some kind of function (wedding, I guess) and the band played loud music (so loud that we couldn't even watch TV properly) from 9.30 pm.
We called concierge several times but no changes were made so we had the Duty Manager come to the room so that he could hear how loud the music was. He promised he'd ask the band to low it down however, the music was as loud till midnight.
The next day, we found a letter as we walked into the room and thought it might be from the manager apologising about the noise made last night.
Well, too much expectations. It said, they had some problems and there won't be hot water.
Later that day, we found another letter on the floor - it was 'Guest list', which showed full names of the guests with room number and how long they are staying etc.
How bizarre is that!
We took a shower with ice cold water early next morning and said, 'we will never come back to this hotel'.
Besides all of that, the room was quite old and the bathroom was especially in a poor condition - cheap materials and one of the taps would fall off if we were not careful.
I know it's not a five star hotel(or.. is it? hope not), but they could've done a better job than this. So unprofessional.
- Official Description (provided by the hotel):
- Rydges South Bank is situated in Brisbane’s most enviable location, the South Bank arts and entertainment precinct. The hotel adjoins with the Brisbane Convention Centre via a walkway, it is only a few minutes walk to the Queensland Performing Arts Centre, the Queensland Museum, State Library of Queensland and the new magnificent Gallery of Modern Art. Downtown Brisbane, Treasury Casino and the Queen Street Mall are an easy 10 minute stroll away. With Bacchus South Bank & CBD Cafe, Bar and Dining both located at Rydges you don't need to go far for a fantastic food and beverage selection. ... more less
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- Also Known As:
- Rydges South Bank Brisbane Hotel Brisbane
- Rydges South Bank Hotel Brisbane
- Brisbane Rydges South Bank