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“Christmas Weekend Away”

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Rydges South Bank Brisbane
Ranked #33 of 160 Hotels in Brisbane
Certificate of Excellence
Brisbane, Australia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Christmas Weekend Away”
Reviewed December 10, 2013

The hotel is in a great spot for the best restaurants and entertainment. Christmas time especially comes alive at Southbank. The hotel was very busy and could not get easy access to the pool as there were many parties on but thats ok as we understand its the busy time. Staff at the hotel were lovely and accommodating

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LOUISE M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review, December 19, 2013
Dear Louise M,

Thank you for your feedback in regards to your stay at Rydges South Bank Brisbane.

The Christmas season does provide a very busy and exciting time for the hotel and the South Bank precinct and it is fantastic that you could be a part of the atmosphere.

It is unfortunate to read that you could not get access to the hotel pool due to the functions on at that particular time. Please accept my apologies on behalf of the hotel for the inconvenience this caused you.
What was most pleasing to read in your review was the kind words in relation to the staff at the hotel, it is personally rewarding to me and will be passed on.

I do hope I have the pleasure of welcoming you back to the hotel in the future.

Kind Regards,

Scott Wright
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,052 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (668)
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Sydney
Level 5 Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 8, 2013

The hotel is in a great spot - close to the restaurants at South Bank and a short walk to West End where there is a much more local scene. Rooms are quite comfortable and perhaps soon due for a little upgrade. All up quite a good stay

Room Tip: Overlooking river is good
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GEM48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review, December 19, 2013
Dear GEM48,

Thank you for your recent feedback in relation to your stay with us here at Rydges South Bank Brisbane.

The hotel is very fortunate to be located in the South Bank precinct which offers a great variety of restaurants, cafes and local tourist attractions. The hotel is also in close proximity to West End that offers an array of unique and locally owned shops and restaurants which are an alternate to the mainstream shopping hub of the Queen Street Mall.

As the refurbishment of our new Podium Level is complete, our attention will now draw to the rooms and their facilities.

I hope I have the pleasure of welcoming you back to the hotel in the near future.

Kind regards,

Scott Wright
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level 6 Contributor
132 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed December 5, 2013

We stayed at the Rydges for one night in November.

Location - it is right in Southbank close to all restaurants, train station, ferries, QPAC, museum and a short walk across the bridge into the city.

The staff were very polite and check in and check out were swift.

We stayed in room 503, not much of a view but we were only staying overnight. The windows were double glazed so it was very quiet even though our room had a city view and overlooked the train tracks we never heard a train. The bed and pillows were extremely comfortable. The toiletries were top quality - loved the ginger soap. Our room had a small kitchen with microwave and sink.

This was our second stay here and we would stay again.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank globetrotters005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review, December 19, 2013
Dear globetrotters005,

Thank you for your feedback in relation to your stay at Rydges South Bank Brisbane.

The hotel is definitely in prime location being situated in the heart of the South Bank precinct which has a great selection of restaurants, transport and tourist attractions.

I am glad to hear you found your room to be quiet with the sound proofing from the double glazed windows. For future stays please do not hesitate to ask the front desk staff if there is any availability for a room upgrade to either a superior or deluxe city view room.

It is pleasing to read you enjoyed the comfort of the bed and the quality of the bathroom amenities.

Your ongoing loyalty to Rydges South Bank is greatly appreciated and I do hope I have the pleasure of welcoming you back to the hotel in the near future.

Kind regards,

Scott Wright
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Villages, Florida
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed December 1, 2013

Let me first say, Brisbane has become our favo(u)rite city in Australia. As this review is about a hotel, I won't elaborate , but dear traveller please keep it in mind.

Southbank in Brisbane is a destination, restaurants bars an cabin enclosed ferris wheel music street markets and so forth.

The Rydges is an easy walk to the river and is in the midst of great restaurants bars shops galleries etc.

The staff is welcoming and knowledgeable. Our room had a fridge, stocked, a microwave and a sink in the kitchen area. Clean with very comfortable beds.

We were jet lagged and decided to use room service for dinner, although there is a very nice restaurant. The room service menu is extensive the service quick and most importantly, the food was really good.

The hotel is a 25 to30 minute drive from the airport. Friends picked us up so I don't know of the taxi fare.

Brisbane is a place to go to and the Rydges the place to stay.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonW361
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Rooms Division Manager at Rydges South Bank Brisbane, responded to this review, December 19, 2013
Dear RonW361,

Thank you for the feedback surrounding your recent stay with us at Rydges South Bank Brisbane.

We are very fortunate to be located in Southbank which boasts a vast array of restaurants, cafes and tourist attractions including the Ferris wheel which has really become a stand out feature.

It is great to read that you found your room to be comfortable and well equipped. The hotel invested in new beds to all rooms early last year which has been warmly received.

It is excellent to see that you were able to take advantage of our 24 hour room service menu and you enjoyed your meal.

Thank you for the comments relating our staff, they are much appreciated.

I look forward to welcoming you back to the hotel in the near future.

Kind Regards,

Scott Wright
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level 5 Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 1, 2013

I have stayed at this hotel five times now and it is a good now as it was the first time I visited. The staff are very helpful, the rooms are well looked after and have everything a traveler needs. The restaurant food is great and the breakfasts are up there with other places I have visited. When I next visit Brisbane I will definitely stay here again. The only downside I could find was that Wi Fi in the room has to be paid for but is free in the bars and restaurants. I think in todays market that this is antiquated.

Room Tip: I always get a room that has a lounge as well as a bedroom and a balcony with a view.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank d0nt50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, December 2, 2013
Dear don’t_50,

Thank you for the feedback surrounding your most recent stay with us at Rydges South Bank Brisbane.

Your ongoing loyalty to Rydges South Bank is greatly appreciated and it is pleasing to read the standards have remained as high on this visit as they were on your first.

A good suggestion if you are not already is joining our Priority Guest Rewards Program where members receive 50% off the in-room internet, F&B discounts, a welcome beverage, late check out and discounted accommodation rates.

I certainly look forward to welcoming you back to the hotel for your next visit.

Kind regards

Scott Wright
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level 6 Contributor
125 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 30, 2013 via mobile

Staying in Brisbane for a concert and accidentally booked here thinking the concert was at the convention centre. However it turned out fantastic. Our room was lovely and clean, although a little dated. The service was excellent at reception and concierge service. The bar staff in the Bacchus bar weren't too friendly, maybe we didn't fit into their category of cool and were a bit old or something. We were given free drink vouchers which would not be honoured in the Bacchus bar and we were told to go downstairs to the CBD bar which was closed. So I suggest if you stay and are given free vouchers make sure where they can be used. But we really didn't care too much just used the minibar instead. This hotel is great, very close to Southbank and a walk to all the best CBD shopping and business facilities. We will definitely stay again. Loved it.

Stayed November 2013, traveled on business
Helpful?
1 Thank QueenslandMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, December 2, 2013
Dear Kazzav,

Thank you for the recent feedback in relation to your stay at Rydges South Bank Brisbane.

Although an accidental booking I am pleased to read you have had a fantastic stay. It is personally rewarding to read you have found the service from both the Concierge and Reception team to be excellent, thank you.

The welcome drinks are redeemable in either of the hotel’s outlets, please accept my apologies if you were not able to do this.

I look forward to welcoming you back on your next visit to South Bank.

Kind regards

Scott Wright
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 30, 2013

We booked Rydges for it's location accross from southbank, where we were attending a work function.
We stayed in a impeccably cleaned Standard Queen suite, it was spacious and comfortable for our overnight stay.
We found the prices to be competetive and were happy to find a rate under $200p/n on a friday night that included valet parking and free wifi, while still providing proffesional service and well presented rooms.
We will choose to stay with rydges again when visiting brisbane.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mizzy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, December 2, 2013
Dear Mizzy B,

Thank you for the excellent feedback in relation to your recent stay with us at Rydges South Bank Brisbane.

The housekeeping department work tirelessly in maintaining the guest rooms and I am certain your comments will be warmly received.

The Christmas period always has some fantastic offers and packages available and it is pleasing to see you have been able to find one to meet your needs.

Thank you for the comments regarding the staff, they are much appreciated.

I do hope to have the pleasure of welcoming you back to the hotel in the near future.

Kind regards

Scott Wright
Front Office Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges South Bank Brisbane

Property: Rydges South Bank Brisbane
Address: Rydges Southbank 9 Glenelg St | South Brisbane, Brisbane, Queensland 4101, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Brisbane
#33 Luxury Hotel in Brisbane
#36 Romantic Hotel in Brisbane
#45 Business Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges South Bank Brisbane 4.5*
Number of rooms: 304
Official Description (provided by the hotel):
Rydges South Bank is situated in Brisbane’s most enviable location, the South Bank arts and entertainment precinct. The hotel adjoins with the Brisbane Convention Centre via a walkway, it is only a few minutes walk to the Queensland Performing Arts Centre, the Queensland Museum, State Library of Queensland and the new magnificent Gallery of Modern Art. Downtown Brisbane, Treasury Casino and the Queen Street Mall are an easy 10 minute stroll away. With Bacchus South Bank & CBD Cafe, Bar and Dining both located at Rydges you don't need to go far for a fantastic food and beverage selection. ... more   less 
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Also Known As:
Rydges South Bank Brisbane Hotel Brisbane
Rydges South Bank Hotel Brisbane
Brisbane Rydges South Bank

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