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“Brisbane weekend wedding”

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Rydges South Bank Brisbane
Ranked #34 of 159 Hotels in Brisbane
Certificate of Excellence
Australia
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Brisbane weekend wedding”
Reviewed October 28, 2013

Hotel was great. Perfect locatin, short walk to restaurants and markets and not too far from west end, mall or kangaroo point. Staff were very friendly and helpful and saved the day with sewing kit when button fell off dress on a Sunday. Concierge was helpful with transfer options. Would definitely stay again. Although room was located right near lifts not too much noise.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bigtrip14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoe L, Duty Manager at Rydges South Bank Brisbane, responded to this review, October 30, 2013
Dear Mrmrsm241112,

Thank you for your fantastic feedback regarding your stay at Rydges South Bank Brisbane.

The hotel is conveniently located in the heart of the South Bank Precinct with an array of restaurants and cafes and is in the arts and entertainment hub of Brisbane.

Thank you for your comments regarding the hotel staff, they pride themselves on providing a high level of customer service and it is pleasing to read you were able to experience this throughout the hotel. It is also great to read that staff were able to help you promptly fix your dress and help assist with transfer options during your stay.

Thank you again for your kind words and I hope I have the pleasure of welcoming you back to the hotel next time you are in Brisbane.

Kind regards

Zoe Lewis
Duty Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Innisfail, Australia
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 28, 2013

Our second stay at this hotel was similar to the first. The service was excellent. The rooms were clean, tidy and had excellent views of the Brisbane River. The location is great; its an easy walk into the city, the rail line to the airport is a short walk from the hotel. Try the river ferry service, its also a short walk from the hotel. The two restaurants/bars offer great service, a good selection of drinks and reasonable meals.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoe L, Duty Manager at Rydges South Bank Brisbane, responded to this review, October 30, 2013
Dear Robert J,

Thank you for your wonderful feedback and ongoing loyalty to Rydges South Bank Brisbane.

The Deluxe River rooms are a great option to enjoy the magnificent views of both the river and the city; Brisbane really does shine at night.

The hotel is lucky to be located in the heart of the South Bank Precinct, with public transport options close by, making it a perfect base for business and leisure travellers alike.

Thank you for your comments regarding the staff, restaurants and rooms they are very much appreciated and I will be sure to pass them on to the relevant Department Managers.

Kind regards,

Zoe Lewis
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 23, 2013

Great central location to the convenstion centre (right next door),Southbank and the West End.
Room and amentiies were great, staff were good too. CBD cafe do a great breakfast and and some great drink specials too.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jordan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zoe L, Duty Manager at Rydges South Bank Brisbane, responded to this review, October 28, 2013
Dear Jordan D,

Thank you for your wonderful feedback regarding your stay at Rydges South Bank Brisbane.

The hotel is linked directly to the Brisbane Convention Centre making it the perfect choice for guests attending conferences or events.

Thank you for your comments regarding the room and staff they are much appreciated. It is very pleasing to read that you were able to enjoy the CBD cafe and take advantage of some of their great specials during your stay. I will be sure to pass on your comments to Cass and her team.

I hope I have the opportunity to welcome you back to the hotel in the near future.

Kind regards

Zoe Lewis
Duty Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level 5 Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 23, 2013

The Rydges at Southbank, Brisbane has great views of the river, great service and impeccable room. Don't sit near the pool at the pool bar as you will probably end up wet. They need to put up glass barriers to stop the water spraying the drinkers. Overall an excellent experience.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, October 24, 2013
Dear Bryan035,

Thank you for the excellent feedback in relation to your stay with us at Rydges South Bank Brisbane.

It is fantastic to read you have enjoyed the stunning views on offer from the upper level rooms of the hotel. I also appreciate your kind words regarding the staff and the standard of your room.

Please accept my apology for the splashes from the patrons of the pool, your suggestion has been noted.

I look forward to welcoming you back to the hotel in the near future.

Kind regards

Scott Wright
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Morgan, Queensland, Australia
Level 4 Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 23, 2013

Fantastic location for attendance at Brisbane convention and exhibition centre. Great proximity to train and south bank. Overall felt the rooms were feeling a little tired but still very clean and tidy. My room service breakfast was very ordinary but gave them the benefit of the doubt as they said they had experienced a power outage that morning. A bathroom upgrade should include better hairdryers, those tired white little buzzy things just don't cut it.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kerrilyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, October 24, 2013
Dear Kerrilyn,

Thank you for taking the time to review your recent stay with us at Rydges South Bank Brisbane,

It is pleasing to read you have enjoyed the ease and convenience of our location. The hotel
completed a full refurbishment of the Podium Level late last year and now operational our attention will draw to the rooms.

Please accept my apology for the issues relating to your breakfast and the power outage.
I hope if you choose to stay again with us I can have the pleasure of welcoming you back to the hotel.

Kind regards

Scott Wright
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noosa, Australia
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 22, 2013

This function room has superb views of Brisbane. At night the unobstructed panorama creates a fabulous backdrop and sets the atmosphere. Situated in Southbank, the hotel is within easy walking distance of the CBD.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank noosa_4567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, October 23, 2013
Dear noosa_4567,

Thank you for the recent review of the Rydges South Bank Brisbane and Level 12 rooftop.

It is fantastic to read you have enjoyed the stunning rooftop setting at the hotel, the views are indeed superb at all times of the day and especially at night time.

Thank you again for the feedback and I look forward to welcoming to the hotel in the near future.

Kind regards

Scott Wright
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 18, 2013 via mobile

I stayed at the Rydges Southbank for a conference that was next door at the BCEC. This hotel is fantastic for its proximity and ease of access.

While the newly renovated podium level offers a touch of class and luxury the somewhat dated decor of the bathrooms and furniture let this otherwise wonderful hotel down. It's saving grace are the wonderfully comfortable beds... Best nights sleep in a while.

Was disappointed in the breakfast options at the restaurant. Not what I have come to expect from a rydges hotel at all. After eating breakfast downstairs one morning, I then decided it was a better and CHEAPER option to order room service. I would highly recommend you look at your breakfast options should you wish to keep your guests for breakfast.

Another little idiosyncrasy of this hotel is that each morning around 7:30 - 8:00am all the power goes off and then turns back on twice... This happened on the three conservative mornings that I was there... Like clockwork. Not sure what the explanation for this would be.

Apart from a few small let downs, I would recommend this hotel to those that are conferencing here in Brisbane.

Stayed October 2013, traveled on business
Helpful?
1 Thank Cathy_OConnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott W, Front Office Manager at Rydges South Bank Brisbane, responded to this review, October 23, 2013
Dear Cathy_OConnor,

Thank you for the recent review in relation to your stay with us at Rydges South Bank Brisbane.

It was pleasing to read you had enjoyed the convenience of the hotels location to the BCEC, it certainly takes the stress out of travelling in the morning.

The hotel completed a full refurbishment of the Podium Level late last year and with this now fully complete and operational our attention will draw the rooms.

We offer 3 options for breakfast, a full buffet breakfast in Bacchus, A la Carte in CBD and room service, please accept my apology these options were not to your liking.

I apologise for the issues with the power each morning you were here, unfortunately there is no explanation as to why it was happening. It is definitely not an ideal situation for our guests and staff.

I look forward to welcoming you back to the hotel on your next visit to Brisbane.

Kind regards

Scott Wright
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges South Bank Brisbane

Property: Rydges South Bank Brisbane
Address: Rydges Southbank 9 Glenelg St | South Brisbane, Brisbane, Queensland 4101, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Brisbane
#34 Luxury Hotel in Brisbane
#36 Romantic Hotel in Brisbane
#45 Business Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges South Bank Brisbane 4.5*
Number of rooms: 304
Official Description (provided by the hotel):
Rydges South Bank is situated in Brisbane’s most enviable location, the South Bank arts and entertainment precinct. The hotel adjoins with the Brisbane Convention Centre via a walkway, it is only a few minutes walk to the Queensland Performing Arts Centre, the Queensland Museum, State Library of Queensland and the new magnificent Gallery of Modern Art. Downtown Brisbane, Treasury Casino and the Queen Street Mall are an easy 10 minute stroll away. With Bacchus South Bank & CBD Cafe, Bar and Dining both located at Rydges you don't need to go far for a fantastic food and beverage selection. ... more   less 
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Also Known As:
Rydges South Bank Brisbane Hotel Brisbane
Rydges South Bank Hotel Brisbane
Brisbane Rydges South Bank

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