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Rydges South Bank Brisbane
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Reviews (2,245)
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1,970 - 1,975 of 2,245 reviews
Reviewed December 18, 2011

Overnight stay at Rydges South Bank with wife and two children in a King Suite. Obtained a good rate from the Rydges web site through their free Priority Guest Membership.
The King Suite was smaller than the Queen Suite I had stayed in on previous stay but was still comfortable. Room had a partial view of river from balcony blocked by the Queensland Conservatorium and other buildings. The airconditioners for the Conservatorium are directly opposite the hotel and we found them to be vey noisy when we sat on the balcony or left the balcony doors open. There were only two chairs provided on the balcony so children sat on the floor.
The room was clean but a few scuffs on furniture and walls impacted on overall aesthetics. The king bed (as opposed to singles pushed together as seems prevalent in some other hotels in Brisbane) was very comfortable. However, the children were not overly impressed with the sofa bed - more than one night might have been to much for 2 children sharing the sofa bed.
Breakfast, temporarily being served on the 12th floor as they are renovating the ground floor restaurant, was ok - usual fare - nothing special.
Location of the hotel is great for tourists wanting to visit South Bank but there is a little walk into the city.

Room Tip: Try to get a room above level 6 for best available views of river and city.
  • Stayed: December 2011, traveled with family
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1  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded December 22, 2011

Dear ‘George S,’

Many thanks for the review.

It’s nice to read hear that you were able to take advantage of our free membership program and booking a discounted rate for your stay with us. I appreciate your comments all round; regarding the great location and the notations regarding the improvements which we can work towards.

Thanks again for the review; I hope to see you again.

Kindest Regards,


Scott Levey – Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2011

I have stayed many times at Southbank Rydges for both work and pleasure, and nearly everytime I have been happy with the service, room and location. I have stayed at many Rydges hotels around Australia and this is probably the best. I am a Priority Club member and couldn't be happier with the benefits you receive, basically for free, it's certainly worthwhile as a frequent traveller.
I have certainly observed an overall improvement in service over the past 2 years from all areas of the hotel, even when things do go wrong as they did for me recently. The manager personally emailed me, apologised, and provided me and my family with an upgraded room and complimentary breakfast in our next visit - what more could we ask for?
For me, this is the sign of a good hotel, striving to get it right everytime but if they don't doing something about it. Great place!

  • Stayed: December 2011
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1  Thank Pointwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded December 22, 2011

Dear ‘Pointwilliams,’

Thanks for the review!

Thank you for your return custom; it was great to read of your positive experience especially given the issue as noted from your previous stay. I appreciate your promotion of our Rydges PriorityGUEST program; it is indeed a really great and easy option for our guests to take advantage of with no fees and no commitments.

Thanks again for the review; I trust we’ll see you again.

Kindest Regards,


Scott Levey – Front Office Manager

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Reviewed December 11, 2011

We've stayed at this hotel several times over the past ten years.
When in Brissie this is always our chosen hotel. We always ask for the same room and have been fortunate to have our request granted.
NYE is so special here as our room has a fireworks view.
The city is just a short stroll away as is The Gabba.
Southbank gardens are lovely with some amazing restaurants in the area.
Definately worth a visit.

  • Stayed: January 2011
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2  Thank Tattyadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded December 16, 2011

Dear ‘Tattyadams,’

Thank you for the review and your continued custom.

It’s lovely to hear of your continued positive experiences with us especially across the NYE period which proves to be an ever popular event especially for the South Bank precinct. The precinct as noted is lined with some fantastic restaurants and cafes; this certainly adds to the life in the area and attracts many visitors.

Thanks again for the review; we hope to see you again in the coming future.

Kindest Regards,


Scott Levey – Front Office Manager

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Reviewed December 8, 2011

The title says it all, actually.

It's OK, in that it was a roof over our heads, but there are a million better three star hotels in this world.

It did what it said on the cover, but that is all. So I'm agreeing with most of the other TripAdvisor reviews. A bit tired, good location for the conference centre, overpriced, very ordinary.

  • Stayed: December 2011, traveled on business
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2  Thank NeilInOz51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded December 10, 2011

Dear “NeillnOz51,”

Thanks for the review.

It’s dissapointing to read your review; I appreciate your comments and we will take your thoughts on board moving forwards. Glad to hear that the location was a positive for you.

Thank you again for the review.

Kindest Regards,


Scott Levey – Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2011

I expected more from this place. Whilst in a great location, the fit out in the rooms were a bit cheap. Not much quality for the price paid.

  • Stayed: December 2011
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1  Thank DeliverAsPromised
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded December 10, 2011

Dear “Deliver As Promised,”

Thank you for for staying and the review.

I appreciate your comments. The Brisbane accommodation market has been very strong this last year which has increased rates throughout the city; the city however is now approching a quieter trading period and there will be some very competitive offers in the market.

Thank you again for the review.

Kindest Regards,


Scott Levey – Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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