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“Smallish Rooms but well priced - Suited to business people”

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Travelodge Hotel Garden City Brisbane
Ranked #43 of 167 Hotels in Brisbane
Reviewed September 23, 2013

Small to Medium room with very firm Queen Bed. At $133 + c/card surcharge its value for money. Ducted A/C would struggle in Summer I think. Kitchenette is good too. 2 seater lounge was good to watch LCD TV from. Bathroom is small but functional. Shower is a walk in job (no door etc), with good water pressure. Internet is pricey at $12/hr or $20/day but you do get 15 mins / day free in reception area only. No Dinner restaurant here but the Beach House bar in Westfields (almost next door) does a great steak. Good Value here.

Room Tip: All rooms are the same layout.
  • Stayed: September 2013, traveled on business
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Thank Brad290
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgcy, Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded September 25, 2013

Dear Brad290

Thank you for your recent review of Travelodge Garden City.

The team and I appreciate your candour and understanding of what our hotel has to offer the business traveller. We strive to exceed our guests expectations and I am happy to hear we have achieved this.

I look forward to welcoming you back in the near future.

Yours sincerely
Sue Rowe
Hotel Manager

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711 - 717 of 782 reviews

Reviewed September 13, 2013

If you need a well priced room on the southside of Brisbane then this hotel is perfect. The breakfast buffet is ok and priced well. It is not a 5 star hotel but it isn't priced like one either. Good parking, plenty of restaurants nearby, clean reasonably sized rooms and friendly staff. I stayed on a business trip and would be happy to return.

  • Stayed: September 2013, traveled on business
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Thank Grizzly888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgcy, Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded September 15, 2013

Dear Grizzly888

Thank you for taking the time to offer feedback regarding your recent stay at Travelodge Garden City.

The team and I appreciate all comments made, we understand our property and strive to make sure we are at all times friendly, clean and well-priced.

I look forward to welcoming you back to the hotel when next you travel.

Yours sincerely
Sue Rowe
Hotel Manager

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Reviewed September 4, 2013

Excellent hotel. Good clean rooms. A tad small perhaps but so what? I doubt your staying at this hotel for a vacation, more as a traveller for convenience. Staff is superb and professional. Breakfast is perfectly priced for what you get.

Set off the main road so it was quiet as well.

  • Stayed: August 2013, traveled on business
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1  Thank asiatraveller5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeDM, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded September 6, 2013

Dear asiatraveller5000

Thank you for taking the time to write your recent review. We continually strive to maintain a high standard with the presentation of our hotel and the service you receive from the team here at Travelodge Garden City.
We are an ideal location for all types of travellers and we agree the quietness of the area is a definate plus.
We continue to appreciate great feedback and certainly hope we can welcome you back soon to Travelodge Garden City.
Regards
Kelli
Duty Manager

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Reviewed August 9, 2013

A lovely hotel with friendly and professional reception staff. Rooms are somewhat small but modern, clean and comfortable. Free hotel parking close and handy to reception. Very close to Garden City Shopping Centre which has everything including some great restaurants. Westfield Carindale Shopping Centre also only a ten minute drive away. Highly recommend.

Stayed: August 2013, traveled with family
2  Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeDM, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded August 12, 2013

Hello Sue T
Thank you for taking the time to comment on your recent stay. We a proud to offer a product that meets the guest expectations, if not exceeds them. Our hotel is clean and without fuss, and offers guests a great location and service to many of the local attractions, without the need to be in the inner city. We appreciate your recommendations and hope to welcome you back to the hotel soon.
Regards
Kelli, Duty Manager

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Reviewed August 8, 2013

room was nice, big (even though we were actually booked in a disabled access room), clean. location is great. love the free parking. great location. It would be good if they could add more washing machines and dryers as there were only one of each. Will definitely stay here again if ever we will travel back to brisbane

  • Stayed: August 2013, traveled as a couple
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Thank Racquel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelodgeDM, Front Office Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded August 12, 2013

Hello Raquel B
Thank you for your recent review on Trip Advisor. We actually consider the easy access rooms as an upgrade as they having a larger floor area and allow you that extra space if needed. We do value the free parking as a great incentive to our guests. It is understandable that the washing machines can become busy at times, but they are efficient and have a fairly quick cycle time. We do hope to welcome you back to the Travelodge sometime soon.
Regards
Kelli - Duty Manager

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Reviewed July 23, 2013

The room was ok, the bathroom wasn't as clean as it should be. The pillows were old and uncomfortable. The breakfast is to be avoided at all costs. The cereal was stale. There was not hot milk. The orange juice was heavily diluted and I didn't even other with the hot food. Another irritating factor was that there was a Chinese tour bus of people staying over the night I stayed and they made so much noise throughout the night until about 3am! Then the next morning at breakfast I picked a bad time because they were all there and completely took over. I had to wait for everything from making coffee to pouring juice. This I know cannot be blamed on the hotel but they could have made special arrangements for such a large group of guests. One positive was the friendly reception.

  • Stayed: July 2013, traveled on business
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2  Thank Megan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgcy, Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded July 29, 2013

Dear Megan C,

I wish to thank you for taking the time to review your recent stay at Travelodge Garden City.

Management and team strive to provide an optimum product and we acknowledge your thoughts and appreciate them as areas of potential improvement.

Our buffet breakfast restaurant caters for many guests with needs which also vary both from a menu point and the time frame in which they have to dine. We pride ourselves on the range we offer, and our recent renovation as created a streamline process for our diners move around the restaurant. I must assure you that our juice is freshly squeezed, with no dilution. Our new cereal dispensers ensure a sealed and even portion control for all servings. We do not however provide hot milk as an option due to the potential risks.

I wish to thank you for your comments regarding the team, and look forward to welcoming you back in the future.

Yours sincerely
Sue Rowe
Hotel Manager

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Reviewed July 9, 2013

Colleagues and myself have been staying here on business for literally years. Service is good, location and rooms are good. We have always enjoyed ourselves.
Recently this motel has undergone a change in bed linen. Previously there was a top and bottom sheet and a blanket(s) on each bed. Now there is a bottom sheet and a doona; no top sheet. If your side of the bed is warmer than your partners, once you throw the doona off there is nothing to cover yourself with lightly ... there are of course the blankets in the cupboard but we don't like them against bare skin.
Perhaps we are just old fashioned, but we did like that top sheet. Regulating bed temperature was easier by just adding or taking off a blanket; now its all or nothing

Room Tip: Opposite side to the car-park seems quieter
  • Stayed: June 2013, traveled with family
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2  Thank kelpied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgcy, Manager at Travelodge Hotel Garden City Brisbane, responded to this reviewResponded July 9, 2013

Dear Kelpied

I appreciate the feedback regarding your recent stay at Travelodge Garden City.

Thank you, without guest's offering constructive criticism, I am unable to take action. As pointed out, we have moved to doonas minus a top sheet (European Style) and has been met with mixed reactions. I am currently correlating and hope in the near future that top sheets will become standard, however are available on request at all times.

Kelpied, moving forward, please at time of reservation request a top sheet and our team will organise with housekeeping.

Yours sincerely
Sue Rowe
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Hotel Garden City Brisbane

Address: 18 Macgregor St, Brisbane, Queensland 4122, Australia
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
#20 Family Hotel in Brisbane
#42 Business Hotel in Brisbane
Price Range: $82 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Travelodge Hotel Garden City Brisbane 3.5*
Number of rooms: 120
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Also Known As:
Travelodge Brisbane
Travel Lodge Brisbane
Mt Gravatt Travel Lodge
Brisbane Travel Lodge
Brisbane Travelodge

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