We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not perfect but good value overall”
Review of Mantra on Queen

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mantra on Queen
Ranked #59 of 168 Hotels in Brisbane
Reviewed April 16, 2010

Stayed for three nights in a room only deal (not an apartment) from wotif, paid about $150/night, which is similar cost to a Country Comfort Motel these days, so for a city centre hotel I don't consider it at all expensive. Room was on 19th floor.

Room: Decent size with big flat screen TV, desk, built in wardrobe and the king size bed really was king size and very comfortable. A couple of dirty marks on walls but nothing serious and spotless where it mattered i.e. carpets, furniture, toliet, sink, sheets etc.
Only bad points: Grout round bath was a bit shabby (you'd think the cleaners would report it) and the "welcome pack" read more like a rule book than a warm welcome!

The usual facilties were on offer including microwave, tea/coffee, iron etc. A bit dispapointed that there was no mini bar, just an empty fridge. Surprising business decision really as an empty fridge costs a bit to run rather than earning them money as a minibar. Maybe there's a good reason though.

Location: Great, short walk to Fortitude valley, CBD etc. Didn't need a taxi for anything (apart from to/fromairport of course).

Facilities: Didn't use any apart from reception. Restaurant was dark and uninviting (seemed to be closed most of the time). Staff were very pleasant indeed, always had a smile when we passed through (especially the Indian(?) guy on night duty - well done Sir!), though the woman who appeared to be the supervisor did have an air of officiousness and self importance, but she was hardly offensive.

Having looked a the hotel's photos, the picture of the reception must have been taken with the widest of wide angle lenses to make it look that big! But size of reception doesn't concern me. It was modern, clean and staffed at all times and thats the main thing.

Noise: Some road and room noise but nothing terrible. Only real problem was that for one night we had two drunken, noisy louts in the room next door who had a one word vocabularly which began with F. We were continually woken by them from 2am to 8am. This is not the hotels fault though and I would have complained about them if they had been staying another night.

Only two things concerned me really...the louts dirty, stacked room service tray was left outside our room for over 24 hours and the washer/dryer right outside our room would, I think, have been noisy if they'd been used; thankfully they weren't.

Overall very happy for the money paid. The hotel didn't exactly add to our experience but it certainly didn't detract from it and as stated at the top, $150 for a city centre hotel is hardly expensive these days.

  • Stayed: March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank beachcouple2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (976)
Traveler rating
Traveler type
Time of year
Language

957 - 963 of 976 reviews

Reviewed March 14, 2010

Arrived exhausted on a Saturday night at 9:30pm. Restaurant was already closed (!) on a Saturday night! Only option for food was Woolworth's next door (also closed) and frozen meals in your room (disgusting). We had to go to the Marriott for breakfast. My room smelled like urine and was totally outdated. Mold on the bathroom tiles. Will never stay here again.

  • Stayed: March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank sunkist_michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, Manager at Mantra on Queen, responded to this reviewResponded March 31, 2010

Dear Michelle,

Thank you for taking the time to provide feedback on your recent stay. I regret the condition of your room, and can assure you this issue has been addressed with our Executive Housekeeper. This is not up to our usual standards and I apologise for any disappointment you experienced during your stay. Unfortunately, the SSS BBQ Barn restaurant located on the ground floor of our building closes the kitchen at 9:30pm due to normal demand levels. I will certainly pass on your comments to the proprietor of the restaurant.

Regards,

Ian Herbst
General Manager
Mantra on Queen

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2010

Booked in error as had planned on Southbank! Read reviews once I realised and was dreading the stay as was part of Birthday treat for partner. Had one Bed apart, which was a good size and very clean, everything worked, staff very helpful. Rooms were a bit dated and bland, but had no noise problems, although we were on 29th floor so probably helped. Good position and plenty of parking although very difficult car park to manoeuvre. Would stay again although probably not first choice.

  • Stayed: February 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Alexatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2009

We stayed and paid for 5 days-unfortunately in advance as per booking site.Booked 2 bedroom 2 bathroom apartment.Found it very dirty.Floors sticky stained and in bathroom covered in hairs.Balcony chairs grimy.No space for clothing in second bedroom-no hangers in closet or other place to put clothes.Washing machine not working had to get maintenance twice to fix.
Internet exorbitantly expensive-almost a dollar a MINUTE! A great disappointment .Very far from conference center.Pool small and water pea-soup green.Minute fitness center.

  • Stayed: October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank SaartjieCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2009

Stayed here three nights on business.

The room was poky with very soft dull lighting (which I hate) and a lot of traffic noise from Queen Street. Staff bordering on rude. Something needed to be fixed in the room with two tradies entering while I was changing with the lame excuse, "Oh, we thought the room was empty." For the price it's incredibly bad value and wouldn't recommend it to anyone.

  • Stayed: May 2008, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank jem_lonewolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2009

Stayed here while on a business trip in Brisbane. Other then a great view and very helpful staff not much else positive I can say about this place.

The room I had was tiny. I've stayed in hotels in Japan that are known for being small and this was smaller.

There was mold on tiles in bathroom and generally looked like it hadn't been cleaned for a few weeks.

It's also very noisy in the rooms. I was on an upper floor (above the 20th) and could still hear the street noise. Being on a major road every time a emergency vehicle needs to go somewhere it drives past the hotel with sirens going and it is just as loud on top floor as in street.

The bed was so soft it was actually uncomfortable as the matress just seemed to want to swallow you.

Also ate in the restaurant down stairs, the SSS, the steak was good but the ribs tasted boiled rather then BBQ and had very little flavour.

Staff at hotel were very helpful and friendly and as I said the views over the river and city were great. Still not enoughto get me to stay here again.

  • Stayed: August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Vaino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2008

We had planned to stay here for four nights we managed two before moving to another hotel, it is more like a back packers hotel then a proper hotel, the reception were friendly but the room was bad, it was old and tired.
The bed was shot, no safe for valuables and the bathroom outdated, our second night we were confronted with insects running all over our bathroom, when I asked reception for something to be done they said do I want to pit down some powder, this I refused so someone appeared with cleaning spray, this just angered the insects.
We asked for extra towels which you can only get from reception which we did but next day these had gone.
All night a party was going on in an adjourning room we complained they stopped for a while and then started again, this time in the corridor.
At 6:00 in the morning we were then woken by a banging on the wall. So we moved hotels.
I would not recommend this hotel to my worst enemy.
After our stay at Mantra in Lorne, it seems the group of hotels are as bad as each other

  • Stayed: November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank prs54fmpu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brisbane hotels
0.2 mi away
Oaks Lexicon Apartments
Oaks Lexicon Apartments
#69 of 168 in Brisbane
297 reviews
0.1 mi away
Meriton Suites Adelaide Street, Brisbane
0.2 mi away
Novotel Brisbane
Novotel Brisbane
#40 of 168 in Brisbane
2,612 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Oakwood Hotel & Apartments Brisbane
0.4 mi away
Manor Apartment Hotel
Manor Apartment Hotel
#18 of 168 in Brisbane
407 reviews
0.6 mi away
Oaks Charlotte Towers
Oaks Charlotte Towers
#53 of 168 in Brisbane
909 reviews
Show Prices
Show Prices
Show Prices

Been to Mantra on Queen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mantra on Queen

Address: 570 Queen St, Brisbane, Queensland 4000, Australia (Formerly Pacific International Apartments)
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#55 Luxury Hotel in Brisbane
Price Range: $93 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra on Queen 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
Mantra on Queen's central location provides the perfect base to sample local and international restaurants, designer fashion boutiques and the popular Queens Plaza and Queen Street mall shopping precincts. The hotel, located in Brisbane's CBD and just 20 minutes from the Brisbane Airport, offers spacious, well-appointed Hotel rooms, One and Two bedroom apartments all with sweeping views across Brisbane city and the Brisbane River feature laundry facilities, wifi internet access (fee), cable TV and in-house movies while our one and two bedroom apartments have the added convenience of a full kitchen. Our hotel boasts superior guest services including 24 hour reception, security undercover parking and conference facilities. Leisure facilities onsite include an outdoor swimming pool, spa, sauna and fully equipped gym. Located on Reception level Cook & Co. Bar and Grill is open for breakfast daily. The hotel has a strict 'no party' policy. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Agoda, Travelocity, Cheap Tickets, TripOnline SA, Orbitz, Hotwire, HotelQuickly and Cancelon so you can book your Mantra on Queen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mantra On Queen Brisbane

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing