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“Lots of Opportunity to Improve”
Review of Mantra on Queen

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Mantra on Queen
Ranked #54 of 157 Hotels in Brisbane
Australia
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Lots of Opportunity to Improve”
Reviewed October 26, 2012

Tips -
- Do not leave your suitcases open, or anything of value in open viewing when you are out during the day and having your room cleaned.

- Do not expect to have any cooked breakfast on weekends.

- Ensure you have your room key (card) re-swiped every day at the front desk before you enter the lifts to access your room (no matter how cool or how far you isolate your electornic devices from these cards).

Positives -
- Staff listen and wiling to try hard and work through any issues that pop up.

- Room service efficient.

Stayed October 2012, traveled on business
Helpful?
1 Thank Kangarooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, November 19, 2012
Thank you for taking the time to provide feedback on your recent stay. The issues you have raised were dealt with by management during your stay, and do not need to covered again in a public forum. It's disappointing for all of us here at Mantra on Queen that you did not enjoy your time with us.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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862 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Canberra
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 20, 2012

Stayed for work and had everything I needed for the job. Comfortable and great view of the river with good breakfast and dinner spots nearby. We were welcomed and farewelled with real sincerity!

Try the steak place downstairs and enjoyed the service their as well!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Damian d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, October 25, 2012
Thank you for taking the time to provide feedback on your recent stay at Mantra on Queen. I'm glad to hear that you enjoyed your stay. We look forward to welcoming you back in the future.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Summit, Australia
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 8, 2012

Latest trip was better than normal. Room has two balconies which is nice. Rooms are spacious and the refurb has the place looking good.

Staff on checkin this time were much friendlier than previous trips and other staff in the reception area were very friendly and professional.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lawdogs A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, October 18, 2012
Thank you for taking the time to share your feedback. I'm glad to hear that you enjoyed your stay, and look forward to welcoming you back to Mantra on Queen again.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 6, 2012 via mobile

I have stayed at Mantra on Queen on and off for the last few years and it is my preferred Accomadation in Brisbane. I am a Hilton Honours Diamond member so experience upgrades etc but since the refurbishment at Mantra on queen the room rates are great value. Rooms are very spacious and great for family's. Having Toginnis restaurant right next door with subway, chemist, bakery, Woolworth and a great bottle shop this handy really makes this a fantastic place to stay for a few nights where you can make your own meals. Big new TV's comfortable lounges easy walk to Valley and great restaurants. Try it.

Stayed September 2012, traveled with family
Helpful?
Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, October 7, 2012
Thank you for taking the time to provide us with feedback on your recent stay at Mantra on Queen. We are glad to hear you enjoyed your stay. The team and I appreciate your possitve comments, and we look forward to welcoming you back to Mantra on Queen.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ilkley, England, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 3, 2012

I stayed here on business in a suite. Really good facilities..a home away from home. The staff were really friendly and elpful.mroom was clean, super spacious. I'd be pleased to stay here again and would not hesitate to recommend.

Stayed September 2012, traveled on business
Helpful?
Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, October 7, 2012
Thank you for taking the time to provide us with feedback on your recent stay at Mantra on Queen. We are glad to hear you enjoyed your stay. The team and I appreciate your possitve comments, and we look forward to welcoming you back to Mantra on Queen.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tasmania
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 2, 2012

I stayed at the Mantra for 2 nights at the end of September. Despite a shaky start with much difficulty in upgrading the first night to a one bedroom apartment,( apparently because I had booked through wotif.com) I was very impressed with the hotel. The room was spotlessly clean with great facilities. The little balcony was fantastic and I will be forever grateful to The Mantra for leaving me in the upgraded room for the second night, so I could enjoy Brisbanes celebrations with the fireworks and fantastic airforce flight displays.
The front desk staff were helpful and friendly. There is a great cafe opposite the hotel for breakfast and Woolworths is 2 minutes away. My only gripe would be that the soundproofing between rooms is not very good, I had noisy neighbours and I could hear their TV on well after midnight, plus the banging of the doors as they came and went ( Late!)
I will stay at The Mantra again when next in Brisbane.

Room Tip: My corner room had a fantastic view. The downside may have been that the adjoining rooms are closer...
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maggiesfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, October 3, 2012
Thank you for taking the time to share your experiences at Mantra on Queen. We appreciate the positive comments and are glad to hear that you enjoyed your stay. We look forward to welcoming you back in the future.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Australia
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 2, 2012

We stayed in a 1 bedroom apartment. The table / kitchenette / lounge were all very good. There were two TVs (one in the bedroom) and the air-conditioning was in both rooms, worked well and was quiet - which is very important for us!

We didn't see the pool / gym and didn't use the car park.

The hotel is a 10m walk from the CBD and a 20-25m walk from South Bank. A 90 second walk and you had a little strip of shops, including a DVD rental booth. We used the room service company that delivered any cuisine to your door from whatever take away restaurant you chose, and this was great.

We got our room for about $170 a night and thought this was excellent value and I'd definitely recommend if you don't mind that 10m walk. The bed was big and firm, perfect for us.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dorritt22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraonQueen, General Manager at Mantra on Queen, responded to this review, October 3, 2012
Thank you for taking the time to share your experiences at Mantra on Queen. We appreciate the positive comments and are glad to hear that you enjoyed your stay. We look forward to welcoming you back in the future.

Regards,

Ian Herbst
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on Queen

Property: Mantra on Queen
Address: 570 Queen St, Brisbane, Queensland 4000, Australia (Formerly Pacific International Apartments)
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#51 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra on Queen 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
With sweeping river or city views just minutes away from the cosmopolitan city centre of Brisbane, Mantra on Queen's central location provides the perfect base to sample local and international restaurants, designer fashion boutiques and the popular Queens Plaza and Queen Street mall shopping precincts. The hotel offers spacious, well-appointed Hotel rooms, One and Two bedroom apartments all with sweeping views across Brisbane city and the Brisbane River. All accommodation features laundry facilities, wifi internet access (fee), cable TV and in-house movies while our one and two bedroom apartments have the added convenience of a full kitchen. Our hotel boasts superior guest services including 24 hour reception, security undercover parking and conference facilities. Leisure facilities onsite include an outdoor swimming pool, spa, sauna and fully equipped gym. Located downstairs guests will find Cook & Co. Bar and Grill, showcasing locally sourced produce from land and sea using an array of cooking techniques with a significant spot light on our char grill. Our city hotel offers the ideal blend of business and leisure just minutes from Brisbane's CBD and just 20 minutes from the Brisbane Airport. The hotel has a strict 'no party' policy. ... more   less 
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Also Known As:
Mantra On Queen Brisbane

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