I have stayed at the Urban three times this year - the first visit was just fine and the staff were lovely. My second stay was in an adjoining room and the noise was really dreadful - not that the person next door was particularly loud - just the walls must be paper thin. I didn't get any sleep.
Stayed there again a couple of nights ago - the room was nice enough - very comfy beds. But this time round I think you can better value for money elsewhere. I couldn't get the aircon to heat the room enough for me and I was cold just sitting in the room - not nice.
As per my first visit I ordered a room service breakfast which arrived on time but stone cold - cold chewy bacon is not what I was expecting - really need to see an improvement on the 'a la carte' breakfast I ordered. This food was either take from a buffet to be delivered or else left to sit for too long before arriving in my room - either way below par. The hotel was fully booked and very busy - but really this shouldn't be something I need to take into consideration when staying there - the food and beverage team did not appear to be able to handle the amount of guests staying there.
I was there for a conference and neither our morning tea or afternoon tea arrived on time and the toasted sandwiches for morning tea were again cold - nothing says yuck like cold melted cheese and a thrown together plate of lacklustre toasted sammies.
The reception staff as always were very pleasant and that + the comfy beds is probably the best I can say about the Urban this time round. But really you can get that in plenty of other hotels in Brisbane. I wouldn't stay there if this was not booked through my work.
- Official Description (provided by the hotel):
- Hotel Urban Brisbane. More than a hotel…Enjoy an accommodation experience with a difference. Hotel Urban Brisbane offers more than your typical hotel with more comfort, more indulgence and more inspiration. Situated close to Brisbane’s city centre, Hotel Urban Brisbane is an impressive, architecturally designed space, which features stunning views across the city skyline. A contemporary combination of modern comfort and designer chic, Hotel Urban Brisbane’s focus is on helping you kick-back and unwind in style. With ultra-comfy rooms and special perks, you’ll adore chilling-out in a striking space that will awaken your senses and leave you feeling rejuvenated.Whether you are staying with us for business or for leisure you’ll just love our rooms, designed with your comfort in mind. You’ll find numerous creature comforts including a cordless phone, comfy Slow Down Slippers, Tie Me Up Tightly Bathrobes and our fabulous Urban Snorer (the comfiest bed ever!). Plus, all our rooms have access to fresh air with their own private patio or walk-out balcony – perfect for appreciating the stunning Brisbane city skyline.Hotel Urban Brisbane will also tempt you with an awesome eatery. The Gazebo Bar & Restaurant experience is one for the foodies, offering a fusion of inner-city sophistication and innovative modern dishes. If staying in is your thing, try our lighter "In Room Dining" menu – sure to get the taste buds going! ... more less
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- Also Known As:
- Urban Hotel Brisbane
- Brisbane Urban Hotel