I had a group of 30 people stay here recently. There is no group check in; they requested photo id and each room to fill out their details rather than hand the keys to the tour manager. The manager (as I found out later) was rude to 3 of us on 3 different occasions. My room was so average that I googled 4star standards........ apparently not all rooms have to be 4 star!
The maintenance guy was lovely and some of the reception staff were very nice but the manager was so rude & the check in ridiculous that I cancelled a group of 77 I had booked there in August!
It's a shame because it is so close to the Concert Hall. I will not stay there again.More
- Fitness center