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“Beautiful hotel in a great location” 5 of 5 bubbles
Review of Stamford Plaza Brisbane

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Stamford Plaza Brisbane
Ranked #23 of 162 Hotels in Brisbane
Certificate of Excellence
Hervey Bay, Australia
Level Contributor
373 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 294 helpful votes
“Beautiful hotel in a great location”
5 of 5 bubbles Reviewed June 15, 2013 via mobile

My husband and I stayed here for 2 nights over a weekend in July 2013.

It's a beautiful hotel and has lots of food and beverage options so you can dine in the hotel for any meal. We ate at the brasserie for breakfast both days and at the Japanese restaurant for dinner on the Saturday and were impressed.

We stayed in a delux room on the 15th floor after getting a good deal through Qantas. Our room was beautiful but I've given it a 4 not a 5 because in a 5 star hotel delux room I expect bath sheets not bath towels and a lot of the little amenities you get, such as a toothbrush, weren't provided. Only a small detail, but otherwise the room was fantastic. Nice, big, roomy and a great view over the river.

Highly recommend this hotel for a weekend away with your partner

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ktsnowowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisbaneJan10, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 16, 2013
Dear Ktsnowowl,

Many thanks for your great feedback on your recent stay at the Stamford Plaza Brisbane.
It is good to know that your Experience at the Hotel went well.

We appreciate your feedback about our rooms and will certainly take this on board. Should you require any toothbrushed or other amenities, we do have carry a stock of these both at reception and in Housekeeping, and we would be happy to bring these up to your room.

We really look forward to welcoming you back to the Hotel in the future, and we sincerely hope that we once again meet or exceed your expectations.

Kind regards

Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,260 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (438)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Geneva, CH
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

Stayed at the Stamford for a week while doing business in Brisbane. Wonderful hotel, great service, SUPER comfortable beds, quiet rooms, fantastic breakfast buffet and you really can't beat the location.

Thanks to the staff for being so helpful and I can't say enough good things about this wonderful gem of a hotel!

Room Tip: Try to get to a high-room and away from the elevator.
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Swissorio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisbaneJan10, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 16, 2013
Dear Swissorio,

It is always a pleasure to read that we were able to meet or exceed the expectations of our guests. It seems like you really enjoyed your time with us, which is fantastic.

We are certainly fortunate in terms of location, due to our proximity to the River, the Botanical Gardens and across the river (by CityCat or Ferry) to Southbank and QPAC.

Thank you for your kind comments about our staff, I will be sharing this feedback with them.

We are very pleased that you enjoyed your stay with us and we look forward to welcoming you back again soon.

Best wishes

Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 12, 2013

We stayed at The stamford plaza on the weekend of our Wedding in a Junior Suite. What a beautiful hotel overlooking the river. The Junior Suite was nice and spacious with a lounge room and separate dressing room and entrance. We had views of the Botanic Gardens and Storey Bridge.
Everything was clean, service was excellent including valet. I would definitely stay here again.
Breakfast was excellent; however when compared to 5 star hotels across the globe perhaps it could improve a little!
Overall a hotel that deserves its 5 star rating.

Room Tip: If yu want to splurge the Junior Suite is a good choice.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Train000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 13, 2013
Dear Train000

Firstly, may I say congratulations once again on your recent nuptials! We wish you a long and happy marriage! Thank you for choosing to spend your Wedding weekend here with us and I hope you have many fond memories of the weekend as a whole.

I also hope you had some down time over the weekend, to wander through the gardens or along the waterfront. We are so close to everything here, which is such a bonus.

We are quite proud of our Concierge team here at the hotel. I have passsed on your comments to them - thank you for mentioning them specifically!

Our new Food & Beverage Director and his team are currently working on the Brasserie and refining the service standards and overall experience. I hope when you next visit that we will exceed all your expectations in that restaurant!

We wish you safe travels and look forward to having you with us again soon

Best wishes

Charmaine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

As always , we were greeted by the concierge/valet staff, and checked in easily and quickly. The room was a delight, not a mite of dust, hair or anything out of place - so nice. Great view of the river. We have stayed here a couple of times a year over the last 10 years. This hotel is not modern, but it is CLASSIC. To my mind, it is well kept. The beds are comfortable and I found the tea making facilities all in order with lots of tea bags. We had a seafood buffet included in our package, and found the Brasserie greatly lacking in ambience and atmosphere. The food was really mediocre. Don't eat here if you are wanting a long lingering romantic experience or are celebrating a special occasion, as you'll be disappointed. Likewise for breakfast, there weren't enough staff on to manage requests for capuccino's, and the chef on the floor making fresh omelettes to order left and packed up before we had a chance to order one. The staff seemed hassled and struggling and not wanting to be asked for anything. There was music playing but barely audible, the atmosphere could have been greatly enhanced if you could hear it. The other patrons looked as if they were about to attend a funeral, no-one was at all cheery. Don't let the restaurant put you off staying here, this is a solid and genteel hotel with an old fashioned appeal. We have stayed in many of the major hotels in Brisbane, but the Stamford gets our preference every time. Thanks Stamford. Hope you can pick things up a bit in the Brasserie.

Room Tip: All rooms are as good as each other, never had a 'bad' one.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Girlfriday67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 13, 2013
Dear Girlfriday67

I was very disappointed to read your comments regarding the Brasserie. We have a relatively new team in the restaurant, however this should not affect the service standards or the ambiance in the restaurant. Please rest assured that your comments have been brought to the attention of the Food & Beverage Director, Restaurant Manager and Executive Chef so that they may focus on the needs and requests of the guests.

I was happy to read that despite your experience in the Brasserie, the Stamford remains your hotel of choice in Brisbane; we thank you and appreciate your loyatly.

We wish you safe travels and look forward to having you with us again when you are next in Brisbane.

Best wishes

Charmaine
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Brisbane, Australia
Level Contributor
196 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

We had an overnight stay here a few weeks ago. The valet & check-in was efficient & friendly. The room was clean & comfortable, the most comfortable hotel bed I've encountered in years! Certainly this is a lovely hotel in a wonderful location & we would definitely stay again, but a couple of suggestions for improvement: upon arriving, we found there was no bath gel or toothbrushes in the room, I found house-keeping & this was quickly rectified but just something to check in future; my only other issue is with the buffet breakfast. Having had breakfast at the Stamford a few times over the years, I was really looking forward to it but was disappointed. Most of the food was lukewarm at best & the fresh fruit was either unripe or just sub-par. Certainly not of the quality it has been previously. Just a one-off slip or slipping standards? Hopefully it was a one-off & our next visit will finish on a high with a wonderful breakfast.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suzanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisbaneJan10, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 11, 2013
Dear Suzanne1803,

Many thanks for your feedback,

It was great to hear that you had a comfortable sleep in our beds. In fact we are in the process of upgrading all our hotel beds over the next few weeks. I am sure this will make your next visit even more pleasant. Thank you as well for you kind comments about the valet, check-in and clean and comfortable room.

I am sure your experience with the breakfast buffet was indeed a one off and I trust that on your next visit you will again experience the wonderful Breakfast Buffet as you have enjoyed in the past.

We look forward to welcoming you back soon.

Best wishes

Jan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

A warm welcoming on arrival at reception augered well for our stay at the hotel. Our room was well furnished and spotlessly clean which made our stay most comfortable. The beds were feather soft, so relaxing. It was a delight to sit by the window and capture the stunning vista beyond. Whether leaving or returning to the hotel the concierge greeted us warmly and were ready to assist if necessary. The lounge area in its elegant surrounds was always inviting and we did enjoy the classical music being played throughout that area. Wonderful that the elegance and grandness of the décor has been retained. A great location being next to the Botanic Gardens and Eagle Street pier. Will very much look forward to a return stay.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gayfitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisbaneJan10, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 11, 2013
Dear Gayfitz,

Thank you for choosing the Stamford Plaza Brisbane.

It was great to read your kind words about the welcome you received not only by our reception team, but also the concierge. Indeed the hotel is well position beside the botanic gardens, the city and the Eagle Street Pier, giving it wonderful river views from all our rooms.

I am glad you enjoyed the classical music in the lounge. We actually have a string duo that play live during our afternoon High teas Thursday through Sunday in the lobby.

Thank you again and we look forward to seeing you soon.

Kind regards

Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunshine Coast, Australia
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

We stayed at Stamford Plaza to attend a farewell function Wednesday evening. Upon on our arrival we were greeted promptly receiving a warm reception from the Valet and Concierge; checking in was seamless and the staff most courteous. Our 6th floor room was well appointed with nice views of the river and the Kangaroo Point cliffs which are colourfully lit at night. The function itself was well handled by attentive wait staff, with the food and beverage package within reason of what we paid for. A number of food items however had gone completely cold due to the longevity of speeches, but keeping a Bain Marie warm is a fairly simple thing to do, and should not happen at an establishment well versed in catering for functions. The buffet breakfast was reasonable value at $30, but nothing special. What was below par however was finding the plates for the hot side of the buffet stone cold, I have generally found in establishments such as this, plates are in a warming stack. Less than quaint was finding the scrambled eggs portioned into ramekins of about 1/3 cup capacity, as well as the baked beans; no doubt a measure to curb the excesses of guests who view buffets as a calorific free for all rather than an opportunity to savour the broad array of food on offer. On our rare sojourns to Brisbane, would we stay again, yes, but will probably go elsewhere to eat.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SunnyCoastDiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrisbaneJan10, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, June 11, 2013
Dear SunnyCoastDiner,

Many thanks for you feedback.

I am glad to hear your welcome to the hotel was warm and seamless. It was also great to hear that your room was well appointed and of course the wonderful views of the river and beyond.

I was disappointed to read that you food experience was not as you expected. We are certainly addressing the areas that you mention.

Again, thank you again and I hope to welcome you back to the hotel in the future.

Kind regards

Jan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Brisbane

Property: Stamford Plaza Brisbane
Address: Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Brisbane
#14 Romantic Hotel in Brisbane
#22 Family Hotel in Brisbane
#23 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Stamford Plaza Brisbane 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Stamford Plaza Brisbane Hotel Brisbane
Stamford Plaza Hotel Brisbane
Brisbane Stamford Plaza Hotel

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