My husband and I stayed in a Suite at the Stamford in February of this year. The stay was booked as we had tickets to see the performance of the play Driving Miss Daisy. We booked the suite as a late Wedding Anniversary treat. When enquiring and booking I mentioned this to person who answered the telephone. Apologies for late review by the way. The suite was roomy and nicely appointed, however the cleaners could be a bit more diligent. As in, they should check under the furniture occasionally as there was old chocolate coated sweets left lying under the cabinet. Also for the whole of our stay there was a stained, cracked cup on the tea makings tray. This tray is misnamed as it was set up mainly for coffee drinkers with half a dozen sachets of coffee and only two tea bags. We had to call down to reception to ask for more on several occasions. Apparently it seemed the usual allowance was two per day. For that is all that was left each time the room was serviced. The shower stall could have seen the benefit of some mould remover. The reception staff were pleasant enough, but after arriving at the hotel at 8.00pm at night, tired from a six hour drive to Perth and then the flight to Brisbane, we were verbally directed to where the lift was and left to our own devices to find our room and carry our luggage. This is not the standard one would expect from a hotel of this calibre. The valet at the door when asked a simple question the following day was brusque and abrupt. We stayed at this hotel three days and he did not acknowledge us once when we walked past his desk to leave and enter the hotel. We did not eat at this hotel so cannot comment about the restaurants. The room was comfortable but the attitude and poor customer service did not impress and were we to return to Brisbane we would need better incentive to rebook at this hotel. The staff could learn much from those at the Shangri La in Cairns. Where we were made feel so welcome not just at the commencement, but throughout the whole week of our stay there.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com and Priceline so you can book your Stamford Plaza Brisbane reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Stamford Plaza Brisbane Hotel Brisbane
- Stamford Plaza Hotel Brisbane
- Brisbane Stamford Plaza Hotel