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Stamford Plaza Brisbane
Ranked #34 of 170 Hotels in Brisbane
Certificate of Excellence
Reviewed February 10, 2013

Awesome location with old world charm. Great service very friendly, great value with room, breakfast and valet parking all included. Even the bathroom had a TV and phone. Bed was so comfy, breakfast was to die for. Beautiful delicious breakfast over looking the Brissy river. Hard to beat in Brisbane!

  • Stayed: February 2013, traveled as a couple
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1  Thank LANDY31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded March 10, 2013

Dear Landy31

What a great review! Thanks so much!

It's always great to read when a guest enjoys their stay with us. This review will go straight to the noticeboard.

I'm so pleased that we could assist in creating a memorable getaway for you!

We look forward to having you with us again soon.

Best wishes

Charmaine

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2,658 - 2,664 of 3,051 reviews

Reviewed February 9, 2013

I was pleasantly surprised by th quality of the Hotel on my arrival, very welcoming staff at check in. My room was delightful with stunning views over the Brisbane river, well equiped bathroom with a second TV, I didn't bother to watch TV in there but it was novel.
The Meals were served in the lobby due to the recent floods, and the staff coped very well with this difficult situation.
Only downside was the distance to the CBD, too far to walk for me. Ovevr all a very pleasant stay.

  • Stayed: February 2013, traveled solo
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1  Thank auntymarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded March 10, 2013

Dear auntymarl

I was pleased to read that you enjoyed your stay with us.

I hope you were able to spend some time walking through the Gardens and along the River front during your visit, as the CBD was out of reach for you on this occasion. If you wish to head in to the shops on your next visit, Concierge would be more than happy to assist in arranging a taxi for you. I imagine the fare would be around $10, at the most.

Until we next see you, we wish you safe travels and a happy 2013.

Best wishes

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Reviewed February 8, 2013

We had a sneaky night away here to celebrate the end to a disgusting week of assessment/anniversary and it really felt like a well earned reward. The room was beautiful, the view so scenic and so close to some fabulous food. We did the buffet breakfast which was definitely a good buy and there was even some time for a quick peeve on the NRL all stars team who were staying there too.

Room Tip: Ask for a view of the bridge :)
See more room tips
  • Stayed: February 2013, traveled as a couple
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1  Thank sneaky_nu123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded March 10, 2013

Dear sneaky_nu123

Well it sounds like you had a great weekend away! May I take this opportunity to wish you Happy Anniversary, once again, and all the best with some great assessment results!

The breakfast in the Brasserie is a popular one, especially over the weekend where we tend to book out very quickly. The view from there is excellent - and not just of the river either, as you mentioned.

Safe travels this year, and we hope to see you back soon, to celebrate another special occasion or some top marks!

Best wishes

Charmaine

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Reviewed February 4, 2013

This was a simple one nighter in Brisbane with two girlfriends. We had booked online as three singles needing a room share. We arrived in the afternoon, the valet parking service was reasonably priced ($45) for the time we were there - and very attentive - and the hotel itself is in a lovely spot, with warm beautiful interiors.
The problem seems to lie in the human touch (or perhaps lack of...)
We had an issue with the room - it was not configured to sleep all three of us at check in - and although our reminder was quickly attended to and all was ready by the time we came back from a late lunch, it probably would have been nice to have checked into a slightly larger room with three beds ready for us.
Upon departure there was a double up of phone charges on the bill which was quickly rectified.
So a tip: if booking online, and for anything apart from a simple twin share or couples - ring afterwards to confirm everything! We do take ownership of this part and will make sure this is done in future.
Otherwise: very comfy beds, lovely bathroom, very pleasant environment and setting.
Will likely be back to this part of the city again.

Room Tip: If booking online, check bed configuration by phone afterwards.
See more room tips
  • Stayed: February 2013, traveled with friends
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Thank sspfcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded March 10, 2013

Dear sspfcm

I was disappointed to read of the confusion regarding your room set up, though glad we were able to rectify it promptly for you.

In this day and age, we do find that most guests prefer to book on line, purely for convenience. From our point of view, we would prefer to speak with our guests directly for several reasons - firstly, to ensure that mix ups, such as you experienced, don't occur; secondly, so that we can immediately assist our guests with any other questions or concerns. You will also find that you can secure a better deal if you speak directly with one of our team!

We do hope you choose the Stamford Plaza when next in Brisbane. Should you be travelling through Sydney, Melbourne, Adelaide or Auckland, I'm sure one our sister hotels in those locations would like to welcome you there.

Safe travels & best wishes

Charmaine

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Reviewed January 31, 2013

We stayed at Stamford Plaza in Brisbane for our anniversary in January. Despite the rain, we had a lovely time relaxing in our room (with river & botanic garden views) and having drinks in the Pav Bar whilst watching the Australian Open. The pool area is lovely with views of the river and bridge. Check-in was very good and quick, the staff were very prompt and efficient. A string quartet played in the lobby while some guests enjoyed high tea. We enjoyed dinner at Kabuki which was quite a spectacle! Stamford is located by the river, I definitely recommend a nice long walk along the river walk.

  • Stayed: January 2013
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Thank Jasmine300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded February 18, 2013

Dear Jasmine300

Firstly, may I say Happy Anniversary once again! Also, thank you for choosing to spend your special occasion with us at the Stamford Plaza.

It appears you enjoyed your stay and, depsite the weather, were able to get out and about a little bit and take advantage of our riverside location. Kabuki is good fun and is one of my favourite restaurants in Brisbane. It's a great spot for a quick lunch too - I'm a huge fan of the Bento Box.

We wish you a wonderful 2013 and hope to have you with us again in the future.

Best wishes

Charmaine

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Reviewed January 29, 2013

I have lost count of how many times we have stayed at the Stamford over the (20,25, more??) years that it has been open! We stayed again this past weekend, so I have finally decided to review our favourite hotel in Brisbane!
We have tried all the others at one time or another, and while they are all very nice, when we feel that we just want a "sure thing", that our experience will be relaxing and enjoyable, we always book the Stamford. What makes it stand out over the others......??? I guess the unbeatable location on the river, with every room having an outstanding view up and down the river. You are within walking distance to wonderful restaurants, and also the Botanical Gardens are on your doorstep where you can go for lovely walks. You are also walking distance to the footbridge to Southbank. The very attentive and pleasant staff is something we can always bank on, and the food from the breakfast buffets to room service is always top notch. But I think what sets it apart from the others is the incredible ambience we always feel walking into the wonderful lobby and the peacefulness of the rooms overlooking the river. You look out onto the busy river with the ferries and City Cats buzzing up and down, the never ending stream of traffic heading to and fro over the Story Bridge, and you can just sit in your very quiet room, relax and let the world go by.......
We will be back again for sure!

  • Stayed: January 2013, traveled as a couple
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1  Thank jc2626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded February 5, 2013

Dear jc2626

It is wonderful to reaad such positive comments from our regular return guests; it is important to us that all our guests receive high quality and consistent service.

I will certainly pass your comments on to our team and ensure that a copy reaches our staff noticeboard.

If there is anything we can do to make your next visit more comfortable, please don't hesitate to contact us.

We look forward to welcoming you back again soon.

Best wishes

Charmaine

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Reviewed January 27, 2013

We were delighted to stay at the Stamford this week as a consequence of a Wotif mystery 5 star hotel booking we made for three nights. We were so delighted with our stay that we booked a further night directly with the Stamford. The standard room was spacious and delightful. We were very pleasantly surprised at the spaciousness of the living area and the large bathroom. There was a TV in the bathroom! We did not use it but were most impressed. We enjoyed a stunning panoramic view over the river and the rocky cliffs of Kangaroo Point.

The mood of the hotel is elegant, peaceful and gracious. The front exterior of the hotel is old, beautiful and gracious and the rest of the hotel fits in seamlessly with this mood. Quiet Chopin is the background music of choice and it suits the hotel. Our room was very well apppointed, beautiful, very quiet and immaculately clean. My husband particularly liked whatever fragrance they use in the rooms. The hotel's location in Brisbane CBD is very convenient without being too busy or noisy.

I tried the huge outdoor pool (in spite of the increasingly inclement weather) and found it refreshing and delightful. Room service was quick, delicious and delivered with polite and efficient elegance. We also enjoyed a meal and chocolate martini ("Chocolate Affair") at the Pav Bar.

All staff at all times from check-in to breakfast staff to concierge to car valets were uniformly very polite, helpful, efficient and keen to please. The hotel staff looked like they were genuinely pleased to be working there - very unusual even with 5 star hotels. We thoroughly enjoyed our four night stay, were very sad when it came time to go home.

We had stayed here twice before a few years ago and were glad to be returned to the Stamford fold via the secret hotel deal.

The per night room rates were very reasonable and more than made up for the $45 valet parking. While $45 may seem steep, the extraordinarily high average cost of CBD parking in Brisbane (not unusual to pay $42 for only part of a day) means that it was not expensive compared to alternatives.

We highly recommend the Stamford Plaza. Can't wait to stay there again soon.

  • Stayed: January 2013, traveled as a couple
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Thank MerryweatherBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded February 18, 2013

Dear merryweatherBrisbane

What a wonderfully comprehensive review! You have certainly put a lot of thought and detail into your comments, which is certainly useful for both travellers and myself!

I have passed your comments on to our team and placed a copy on the staff noticeboard for all to read.

Thanks again for putting so much effort in to your review. It was a pleasure to read!

Safe travels and we hope to see you again soon.

Best wishes

Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Brisbane

Address: Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Phone Number:
Location: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Brisbane
#14 Romantic Hotel in Brisbane
#32 Luxury Hotel in Brisbane
Price Range: $133 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Stamford Plaza Brisbane 5*
Number of rooms: 252
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Also Known As:
Stamford Plaza Brisbane Hotel Brisbane
Stamford Plaza Hotel Brisbane
Brisbane Stamford Plaza Hotel

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